Skip to main content
M
MaartenHellebrekers
Participating Frequently
December 15, 2023
Question

Lightroom classic quits and use legitimate adobe products warning.

  • December 15, 2023
  • 1 reply
  • 608 views

Hi, I cannot use my LRC anymore. It starts, flickers and then I get the anoying warning (without closebutton ....)  and not much later the app quits. Using OSX, Sonoma.

 

Adobe support pointed me to this communty for support (also a bit weird imho)

 

any help is appreciated

    This topic has been closed for replies.

    1 reply

    D
    dj_paige
    Legend
    December 15, 2023

    What does "use legitimate adobe products" indicate? You put it in the title, but it is not mentioned after that. Could you explain this? What "anoying warning"?

     

    Please provide your hardware and software specifications from Help->System Info. Copy and paste the text there (the first 50 lines or so; we don't need the rest of that information) into your reply.

    M
    MaartenHellebrekersAuthor
    Participating Frequently
    December 15, 2023

    KR Seals
    Community Expert
    KR SealsCommunity Expert
    Community Expert
    December 16, 2023

    What does the bottom 1/3 of the screen capture say in English? Is it pointing you to a site where you can buy the product? 

    Do you have an active Adobe subscription? If not, Adobe is the ONLY place you can purchase a subscription for their products.

     

    Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices