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For a couple of weeks now I have been unable to use object select in LRC developer.
I can paint an area to be selected, LR goes into 'selecting object' and then LR just fully stops responding and I have to close and restart. It's getting very irritating. Anyone got any ideas what's happened?
It was working totally fine until 2 weeks ago
Thanks
"DirectX: Intel(R) HD Graphics 520 (31.0.101.2111)"
That graphics driver is over 1.5 years old. Most problems with LR's AI commands are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4
Since you have a low-end, seven-year-old graphics processor, updating the driver may not help. If it doesn't, try disabling LR's use of the GPU for AI masking:
https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html#lens-blur
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Please do the command Help > System Info and copy/paste the entire contents here.
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"DirectX: Intel(R) HD Graphics 520 (31.0.101.2111)"
That graphics driver is over 1.5 years old. Most problems with LR's AI commands are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4
Since you have a low-end, seven-year-old graphics processor, updating the driver may not help. If it doesn't, try disabling LR's use of the GPU for AI masking:
https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html#lens-blur
(Preferences > Performance > Use Graphics Processor doesn't affect AI masking.)
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Thank you, have now updated all graphics drivers
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"have now updated all graphics drivers"
Are Object masks now working? If not, please do Help > System Info again and copy the current contents here.
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Thank you John,
Although still a little laggy, which is obviously a hardware issue as you pointed out, the Object Masks & detection now seem to be working after updating my graphics drivers via intel.
I appreciate your time, thanks very much mate. Think it's time I looked for a new laptop to run the suite from!
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We’ve reviewed the email address you use with this forum and find no crash reports in our system.
Did you see a crash dialog?
Do you use a different email address when filling out the crash report?
Was the crash dialog Adobe’s? Microsoft’s?
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Hi there! Thanks for reaching out. There hasn't even been a crash dialogue so i'm not sure what I could send you. The last few times I have tried (to use object selection) it starts the process and then everything freezes, computer becomes unresponsive. Error encountered, LRC shuts down and I have to reopen
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LR just fully stops responding and I have to close and restart
Do you mean you restart LrC, or do you mean you restart the PC?
In case their is some crud lurking around in RAM, System CACHE, etc, in the windows PC (this is not about MACOS) consider a system restart (not a shutdown, that will not help due to Windows Fast Startup)
And, yes, Please post that system info as LrC reports it, especially interesetd in this bit:
Built-in memory: 65243.7 MB
Dedicated GPU memory used by Lightroom: 8624.8MB / 8032.0MB (107%)
and this bit
Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 3070 (31.0.15.4633)
Init State: GPU for Export supported by default
User Preference: Auto
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Sorry yes, restart LRC not the PC
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Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22000
Why are you still at the initial release of Windows 11?Little to do with the problem, but a high security risk
Built-in memory: 8069.3 MB
That is the bare bones minimum for LrC to run. Some operations may not work, some performance may be very poor.
Dedicated GPU memory used by Lightroom: 1654.5MB / 128.0MB (1292%)
Not enough memory for accelerated or AI graphics processes
Graphics Processor Info:
DirectX: Intel(R) HD Graphics 520 (31.0.101.2111)
Init State: GPU for Image Processing supported by default with custom export support
User Preference: Auto
I believe that is an integrated video control without any of it's own memory. Not a dedicated or discrete graphics processor with VRAM. As such it is poor for any acceleration, or any AI assistance in LrC.. you may notice that LrC only states Image Processing is supported, not acceleration, not export, not anything helpful.
Summary:
Sorry, but your laptop (I assume from that Intel video control) is insufficient. In LrC /preferences/performance/ turn the use graphics processor option OFF, see if LrC performs better in general
You may not be able to perform any AI masks on this computer.
This computer is way under capability for LrC. LrC is an extreme resource hog. Yes PS may work just fine, but not LrC.
Following nothing to do with your problem,but..
Library Path: C:\Users\Owner\Desktop\Lightroom Backups\Backups\2023-12-05 1144\Lightroom Catalog-v12-v13.lrcat
Reconsider where you place your working catalog. That path implies it is on the same drive as your backups. Working files and backup files should not be on the same drives. That drive fails, then both are gone. Extremely poor file management.
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Thanks for the input. I don't have an answer for most tbh! I wasn't aware I was still at the inital release of windows 11. I've update it a few times so I don't really know.
Interesting that the computer is considered insufficient, I have had this laptop for a little over a year and have experienced no problems running LRC, and PS, aside from a little lag, until now.
As for file management, yes I have it saved to the same destination, but create backups on an external hdd. Very much aware of the potential to fail