Lightroom Crashing On Import!!! Help!!!

Hi just wondering if anyone has found a solution to this problem yet? Pulling my hair out! Thanks

The issue is back so it was not simply a memory issue.

Also I found the crash log and it is exactly the same thread that crashes (AsyncDataServer). If anybody wants to make sure if there issue is the same as ours, use any Text Editor to open the latest crash file in the folder:

/Users/<username>/Library/Logs/DiagnosticReports/Adobe Lightroom Classic_<timestamp>_<computer>.crash

Search for a line that says "Crashed:: AsyncDataServer" inside that file and if the lines below in the file are the following, it's the same issue:

0   libobjc.A.dylib                0x00007fffa6d3301d objc_msgSend + 29

1   com.adobe.ag.substrate        0x00000001015a38d8 0x101583000 + 133336

2   com.adobe.ag.kernel            0x0000000101445301 0x10143b000 + 41729

3   com.adobe.ag.kernel            0x0000000101445765 0x10143b000 + 42853

4   com.adobe.ag.kernel            0x0000000101446928 0x10143b000 + 47400

5   com.adobe.ag.kernel            0x0000000101446852 0x10143b000 + 47186

6   com.adobe.ag.kernel            0x0000000101444e45 0x10143b000 + 40517

7   com.adobe.ag.kernel            0x000000010144ed15 lua_close + 100

8   com.adobe.ag.kernel            0x0000000101456d49 AgLuaUniverse_close + 219

9   com.adobe.ag.substrate        0x0000000101596182 0x101583000 + 78210

10  com.apple.Foundation          0x00007fff934de59e __NSFinalizeThreadData + 1230

11  com.apple.CoreFoundation      0x00007fff91a99504 __CFTSDFinalize + 116

12  libsystem_pthread.dylib        0x00007fffa783d39f _pthread_tsd_cleanup + 544

13  libsystem_pthread.dylib        0x00007fffa783d0d9 _pthread_exit + 152

14  libsystem_pthread.dylib        0x00007fffa783dc38 pthread_exit + 30

15  com.apple.Foundation          0x00007fff93503c67 +[NSThread exit] + 11

16  com.apple.Foundation          0x00007fff934988c1 __NSThread__start__ + 1263

17  libsystem_pthread.dylib        0x00007fffa783b93b _pthread_body + 180

18  libsystem_pthread.dylib        0x00007fffa783b887 _pthread_start + 286

19  libsystem_pthread.dylib        0x00007fffa783b08d thread_start + 13

I am going to try to contact Adobe support and report back.

Cheers

Me too. I have been away for a week, got back, turned on computer (iMac with plenty of memory), opened Lightroom Classic which was working FAULTLESSLY previously, tried to import several folders of new photos, the bloody thing crashes every time half way through the import.The folders are large, with 1,600 photos in one, but this has NEVER been an issue before. IMMENSELY frustrating and those reports to Apple do nothing to solve the problem. Desperate for a solution - this for WORK, not a hobby.

In my case the issue might have been memory-related. I rebooted my Mac and then was able to do one full import of about 50 photos in one go. We'll see if the next import is successful too.

Mine keeps crashing while trying to import photos from folder. It will import a couple the crash. I need this fixed

@ marricaevans           

This morning when I mounted my SD and XQD cards, which is my normal workflow, to import into LR I experienced the same crash...I started freaking out!

I began removing peripherals that were plugged in, rebooted my MBP, opened LR and began introducing peripherals one at a time. What I found was a bug with LR that when 2 cards were mounted at the same time to import into LR it would consistently crash.

My work around is to import one at a time. So far so good.

Looking at your error details, they are the exact same as mine.

You may not be getting the crash with the EXACT workflow, but I wonder what else you might have plugged into your MBP that could be unplugged to see if it makes a difference for you like it did for me.

Hope this helps

jv

BTW @Abobe: Please patch this bug. Many pro photogs mount more than one card for import at a time and it is less efficient using the workaround.