Skip to main content
billd29299514
billd29299514
Participant
April 5, 2019
Question

Lightroom Encountered an Error when reading from its preview cache and needs to quit

  • April 5, 2019
  • 4 replies
  • 1511 views

I keep getting the above error message. I've had this happen consistently over the last few days.

Thanks

Bill

      This topic has been closed for replies.

      4 replies

      billd29299514
      billd29299514Author
      Participant
      April 25, 2019

      I have replaced the hardrive (SSD drive) and I'm still experiencing the same cache problem - the problem is getting worse the more I use Lightroom (I've been importing pictures and within 5 minutes Lightroom closes the application with the same cache notice.

      D
      dj_paige
      Legend
      April 25, 2019

      Well, some very basic questions:

      1. Is the disk you replaced the disk where the previews are stored?
      2. How did you restore the LR catalog and previews? (Please give step-by-step description)
      3. Have you run diagnostics on this disk?
      billd29299514
      billd29299514Author
      Participant
      April 7, 2019

      Thanks for the responses - the solution worked for a couple of sessions then the same problem occurred.

      D
      dj_paige
      Legend
      April 7, 2019

      the solution worked for a couple of sessions then the same problem occurred.

      If the same problem keeps happening, then your hard disk is malfunctioning and you probably ought to replace it.

      cmgap
      Community Expert
      cmgapCommunity Expert
      Community Expert
      April 5, 2019

      Have you tried to purge the cache yet? If not the settings are here: Preferences>Performance>Purge Cache

      Per Berntsen
      Community Expert
      Per BerntsenCommunity Expert
      Community Expert
      April 5, 2019

      cmgap  wrote

      Have you tried to purge the cache yet? If not the settings are here: Preferences>Performance>Purge Cache

      The Camera Raw cache contains the Develop previews, and purging it will not fix this problem.

      The error message refers to the Library previews, which reside in the same folder as the Lightroom catalog.

      It displays as a folder on Windows, and, I believe, as a file on a Mac. It has the same name as the catalog, and ends with  Previews.lrdata – [Catalog name] Previews.lrdata

      ​Deleting it should fix the problem.

      GoldingD
      GoldingD
      Legend
      April 5, 2019

      Lightroom error on preview cache or displays gray thumbnails

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices