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cyberwasp
Inspiring
April 6, 2025
Question

Lightroom not loading

  • April 6, 2025
  • 4 replies
  • 482 views

Recently I received an update to lightroom Classic, ver 14.2. For some reason when I start it, nothing happens. It shows up in task manager as running but it's nowhere on my desktop or task bar. All my other programs are fine including photoshop. I removed and reinstalled twice to no avail. .Any ideas. TIA

 

Windows 10 pro

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

4 replies

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
April 7, 2025

@cyberwasp Do you have tried to restore a catalog from a backup and start Lightroom wit hthis catalog as @KR Seals mentioned? Or try to create a new catalog. Hold the Ctrl-Key while starting LrC. This opens a catalog selection dialog.

To create a new one and see if this catalog works. If yes, you could then try to import your current catalog into the new one.

 

You wrote that you've done a reinstallation. Do you have done a clean reinstallation? If not, than try a reinstallation again and run the Adobe CC Cleaner Tool before you install LR again. After running the cleaner tool restart your PC.

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    C
    cyberwaspAuthor
    Inspiring
    April 7, 2025

    Thank you @AxelMatt. I did it the old way and uninstalled lightroom than maually deleted all directories. Back up and running thanks to all here. turned out to be a fould up catalog.

     

    However, upon trying to import it hung. I downloaded the Adobe cCleaner tool it does not show lightroom. as a clean option. 

     

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    April 7, 2025
    quote

    ... I downloaded the Adobe cCleaner tool it does not show lightroom. as a clean option. 

     


    By @cyberwasp

     

    The Cleaner Tool can't reset or deinstall single/specific Adobe apps.

    Here you'll find additional informations: Use the Creative Cloud Cleaner tool to solve installation problems 

     

    Do you get an error message if the import is hanging?

     

    Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    C
    cyberwaspAuthor
    Inspiring
    April 7, 2025

    No, nothing like a crash. I just turned on the pc and tried starting it up. Since than I removed it and everything related to it and reinstalled with thec same issue. 

    KR Seals
    Community Expert
    KR SealsCommunity Expert
    Community Expert
    April 7, 2025

    Something like this happened to me recently. Very similar symptoms. It turned out that I was trying to load a corrupted catalog. I unzipped the most recent backup, renamed the bad catalog, the copied the unzipped backup to the Lightroom Classic folder and it started right up. If you have multiple catalogs, you can double click on the backup catalog .lrcat file to start that specific one.

     

    Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
    C
    cyberwaspAuthor
    Inspiring
    April 7, 2025

    @KR Seals you nailed it. was a corrupt catalog. Since it was not a big one I just deleted all of them and than reinstalled. Never liked lightroom but bridge quit on me so I installed it. Thank you!

      GoldingD
      GoldingD
      Legend
      April 6, 2025

      the last time you had LrC running, did it crash, or did you have to force quit it? Either situation would result in the lock file not getting deleted.

       

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