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Isabelle Henne
Isabelle Henne
Participating Frequently
June 4, 2018
Question

Lightroom video playback shot on iPhone

  • June 4, 2018
  • 1 reply
  • 1511 views

Hello everybody,

I am using Adobe Lightroom Classic CC (currently version 7.3.1) for all my asset management and I noticed than the video playback features of this application are somewhat faulted. Indeed, for years now, I am not able to play slow motion videos shot on an iPhone correctly (playback is choppy) without opening them from the Finder (macOS) in another application. In addition to that, although videos (all types) appear correctly in the library grid view (portrait or landscape), they will invariably playback in landscape mode. This is annoying as well, because opening them from the Finder (macOS) works perfectly fine.

Are those issues normal behaviour from the application, or I am doing something wrong?

Given the fact that I am shovelling money every month to Adobe, I would love to have a working professional grade application. Thank you all very much in advance for our help and time.

    This topic has been closed for replies.

    1 reply

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    June 4, 2018

    This thread contains information about a similar issue: Lightroom Classic: Videos don't play and don't import | Photoshop Family Customer Community

    Rikk Flohr: Adobe Photography Org
    Isabelle Henne
    Isabelle HenneAuthor
    Participating Frequently
    June 12, 2018

    Hello Rikk,

    Is there a will from Adobe to change that, or should I look for another system to manage my assets?

    Thank you in advance for your answer. Best regards,

    Isabelle Henne

    johnrellis
    johnrellis
    Legend
    June 12, 2018

    Isabelle,

    Video is LR's stepchild, and LR has never provided good support for video, in my opinion. It lacks basic features (e.g. no rotation!), most especially with respect to metadata, which can't be written back to videos or sidecars, so your metadata is locked up in your catalog. And there's been a steady stream of problems with importing, exporting, and playback quality. I long ago gave up playback within LR -- I have a plugin and shortcut key that plays the video in the Mac's QuickTime player.

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