Skip to main content
liamg24586264
liamg24586264
Participating Frequently
November 5, 2019
Question

LR CC will not allow me to Write/delete files after moving external drives to new computer

  • November 5, 2019
  • 1 reply
  • 522 views

I recently upgraded to a new imac desktop running macOS Mojave.  I use a Drobo 5D3 external hard drive for all my images.  Lightroom will not allow me to write or delete files on this drive.  I can do it external to LR.  I've checked the read/write permissions on the drive.  Still I get errors that say "files cannot be moved to the trash" or "new file could not be created" or "could not prepare file for export to PS."  Any ideas?  What additional info can I provide?  Ths.

This topic has been closed for replies.

1 reply

BiJeiTi_Ph
BiJeiTi_Ph
Known Participant
November 5, 2019

Hi, I also use the Drobo (but 5C) and no problem whit the last version of LR.
Please shar the information about the version of Lightroom.
In the past some version have similar issue, but if I welle remember now it's corrected. Moreover please check again the permission bot for the driver and the folder.

liamg24586264
liamg24586264Author
Participating Frequently
November 5, 2019

I also just found this on the Drobo User Forum:

 

Drobo is suddenly read-only

Article Id: AA-01454Last updated date: 11-29-2017

 

Symptom:
Unable to write to the Drobo, Drobo is read-only.
Drive bay lights Green

Reason:
This issue is most likely a permissions problem and has been reported most frequently with Time Machine backups on a Mac.

Try the following suggestions:
  • Safely shut down Drobo device, wait 5 minutes then power Drobo on. The power-cycle can sometimes correct the read-only mode.
  • Try using Repair Permissions from Disk Utility on the Mac to fix the permissions on the Drobo
  • From Apple's (TM) website, try  Cocktail. Using the default settings under the Pilot option in Cocktail has worked for other users who were experiencing similar problems.
  • In Drobo Dashboard, is there an (RO) next to the name of the Drobo?, if so contact Support. 
The last option: 
  • If none of the above resolves. Copy off the data and reformat. 
 
 
    liamg24586264
    liamg24586264Author
    Participating Frequently
    November 6, 2019

    None of the above suggestions helped in any way.  I am stuck.  Everytime I import, move, ore delete images I have to manually go in a change the permsissions to read/write on every folder involved.  This is painful.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices