LR Classic will not save user defined paper size in print module

Question

I am having difficulties in saving a defined paper size in print module.LR Classic>Print>Page Setup>properties>paper setting-user defined.  Any suggestions on how to save a custom paper size??

Michael J. Hoffman · Accepted Answer

I've moved this post to the Lightroom Classic community (from Lightroom).

Once you've set up your paper size, and other printer-specific settings under Page Setup (and all the Lightroom settings in the right side panel of the Print Module) then create a new Template by clicking the "+" icon at the top of the Template Browser panel on the left side panel. Page setup is saved as part of the preset.

Conrad_C · Answer

You’ll want to be more specific about the Lightroom Classic version, operating system version, and printer model. For example, on macOS 10.15 using the printer driver software for an Epson 3880, I have had no problems saving custom paper sizes.

Once you get into the Page Setup dialog box, now you’re in the printer driver software instead of the application. So one test would be, if you open a different photo editing application and try to set up a custom paper size from Page Setup, does that work? Because if a custom paper size for that printer cannot be saved in any application, then the problem is in the printer driver software. If Lightroom Classic is the only application where a custom paper size can’t be saved for that printer, then the problem might be related to Lightroom Classic in some way.

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