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Sharin0101
Participating Frequently
June 8, 2021
Question

LR Issues

  • June 8, 2021
  • 3 replies
  • 3549 views

Hi friends! I'm having issues in LR Classic Desktop. First thing I noticed is that when I pull an image from LR to photoshop, it is pulling without my edits. Not sure how to fix this. The second issue is that I'm a private photo editor. I've been sending and receiving LR catalogs for editing for years and never had an issue. All of a sudden, when I receive a LR catalog with smart previews from an editing client, their edits are resetting. I'm not resetting them. They are automatically resetting. I've done everything I can think of and still, I'm unable to edit this photographers work for them. I will say my associate and I exchange catalogs all the time so I'm wondering if it's on my end or the other photographers end. Very frustrating and could use some help.Thanks!

 

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3 replies

AxelMatt
AxelMatt
Braniac
June 9, 2021

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

If resetting the preferences with the key combination doesn't work please try the alternate steps the described in the linked document.

 

If this doesn't help we need more informations about your environment.

Which operating system do you use?

Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

 

Do you get an error message? If yes, please post the exact message or an screenshot. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
R
rt46425098
New Participant
June 10, 2021

I also have this problem. It appears that creative profiles with lookup tables are not applied correctly when using the Edit in Photoshop command. When applying a preset with such a profile in LR, settings such as exposure etc are applied when opening in Photoshop but the actual profile is not - see attached screenshots I am using MacOS 11.4, LR Classic v.10.3, Camera Raw v.13.3, PS  v.22.4.2 (i.e. all up to date). However, this did not work before i upgraded to MacOS Big Sur and before I updated to the latest verions of LR and PS. This happens on all creative presets. 

 

Please help as this has severely disrupted my workflow. Thank you in advance.

R
rt46425098
New Participant
June 10, 2021

Edit... this happens on all creative presets with lookup tables.

JohanElzenga
JohanElzenga
Inspiring
June 9, 2021

I would start by resetting the preferences. 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

-- Johan W. Elzenga
    S
    Sharin0101Author
    Participating Frequently
    June 9, 2021

    For some reason, I'm unable to reset. I'm using Creative Cloud LR - Lightroom Classic. I would hold down option and shift while clicking on app and I never got the pop up for resetting preferences. I just uninstalled and reinstalled LR. Hopeful that this helps my situation.

    JohanElzenga
    JohanElzenga
    Inspiring
    June 10, 2021

    Reinstall does not zap the preferences. The link I gave you also describes a way to manually delete them, if I am not mistaken.

     

    -- Johan W. Elzenga
    Per Berntsen
    Per Berntsen
    Braniac
    June 9, 2021
    quote

    I'm having issues in LR Classic Desktop. First thing I noticed is that when I pull an image from LR to photoshop, it is pulling without my edits

     

     

    If you view the image at 100% in both Lightroom and Photoshop, do you then see the edits?

    Edits like sharpening and noise reduction must be viewed (and applied) at 100%.

    How are you sending the image to Photoshop?

    Do you use the Edit in Photoshop command, or do you export, and then open in Photoshop?

    And what kind of image is the original, a raw file, or something else?

     

    As for your other issue, I have no experience with smart previews, so I can't help you with that. 

      S
      Sharin0101Author
      Participating Frequently
      June 9, 2021

      No. The edits are resetting. As soon as I click on the image to edit, it resets. So bizarre. For PS, the app is pulling the images with out the edits into PS. Normally, it would ask me if I want to keep edits and I always click yes. It hasn't asked me this in a while. 

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