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addieleman
Known Participant
March 11, 2023
Question

LrC refuses to move files with certain extended attributes from local drive to network drive

  • March 11, 2023
  • 3 replies
  • 988 views

Issue: LrC refuses to move files with certain extended attributes from local drive to network drive.

  • Lightroom Classic Version Number: 12.2.1
  • OS Version Number: macOS Ventura 13.2.1
  • NAS (network drive) attached via SMB protocol


Steps to reproduce:

  1. Import image file into Dropbox-managed folder on local drive
  2. Move image file to folder on NAS.

Expected result: Image file is moved to folder on NAS
Actual result: Error message, see picture below.

 

First workaround:

  1. Move files within LrC to non-Dropbox-managed folder on local drive
  2. Remove extended attributes from files via Terminal command xattr -c *
  3. Move files within LrC to destination folder on NAS

 

Second workaround (my preference):

  1. Move image files to a non-Dropbox managed folder in Finder
  2. Remove all extended attributes from the image files with Terminal command xattr -c *
  3. Move image files to network folder via Finder
  4. LrC now reports image files as missing. Locate them.
This topic has been closed for replies.

3 replies

Known Participant
June 29, 2023

I always EXPORT directly to Dropbox folder or often to a folder and moving the folder to dropbox. No issues. Forgot: I also remove camera metadata for export.

GoldingD
Legend
March 13, 2023

Not a heavy dropbox user, I just use it foe sharing, not for storing photos in use. Also, always thought Dropbox cause (eventually) issues like other cloud shares when photos imported into LrC uses photos at Dropbox.

 

At any rate. does that info in the Dropbox update take you to this article?

 

https://help.dropbox.com/installs/macos-support-for-expected-changes

 

addieleman
Known Participant
June 29, 2023

If I remember correctly (it's been some time since I did the Dropbox update), the article was much shorter and specifically addressed the update. Can't remember having seen most of the issues of the article you refer to.

johnrellis
Legend
March 12, 2023

I don't observe that bad behavior in my LR 12.2.1 / Mac OS 13. 2.1.   Which precise version of Dropbox are you running? (Click the Dropbox icon in the top menu bar, Preferences > General.)

addieleman
Known Participant
March 12, 2023

Here's my Dropbox version:

BTW, my Mac is a 1 month-old Mac Studio 2022, M1 Max processor.

johnrellis
Legend
March 12, 2023

That's the same older version of Dropbox I'm running (I've been procrastinating at updating to the new revamped Mac Dropbox, which makes lots of changes).

 

There must be some difference between our two systems accounting for the difference in behavior.   Unless Adobe is able to reproduce a reported problem easily, they generally ignore it.

 

Has your LR been granted Full Disk Access (not Files and Folders permission) as described here?

https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413