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tonywilson3454
tonywilson3454
Known Participant
September 29, 2023
Question

MacOS Sonoma completely breaks Sony camera compatibility

  • September 29, 2023
  • 1 reply
  • 5957 views

The update to MacOS Sonoma introduces some new system privacy stuff that apparently prevents Lightroom Classic from seeing any photos on a connected camera, and thus nothing to import. It actally prevents the camera mounting its drives in the Finder as well, although if I remove the card and use a card reader, the drive mounts OK. 

 

The advice is to do the usual allowing Lightroom full disk access - but I already had done this, and it is switched on both in the Files and Folders and Full Disk Access sections of Settings > Security and Privacy. 

 

Does anyone know who needs to fix this? It's not specifically a LR issue (as I say the camera no longer mounts as a volume of files in the Finder either) - is it a Sony issue?

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    1 reply

    tonywilson3454
    tonywilson3454Author
    Known Participant
    September 29, 2023

    Additionally - this information seems to be outdated 

     

    https://helpx.adobe.com/lightroom-classic/help/allow-permissions.html?trackingid=29NMCKMQ&mv=in-product

     

    This is not what I see when I go into the relevant section in Settings. 

     

      tonywilson3454
      tonywilson3454Author
      Known Participant
      September 29, 2023

      Update - if I turn off the full disk access for Lightroom, then those other options like desktop and documents do indeed appear, and are switched on. But neither LR nor the finder can see the folders of images when the card is in the camera, so it's still a bug. Neither full disk access or the files and folders option seem to allow LR to see the images. 

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      September 29, 2023

      Geuine question - given that it was in public beta for months why is LR not supported on it? Surely you've had time to work on this stuff?


      Genuine answer: It does not appear to be an Adobe bug. 

       

      Based on the information posted by you, this looks like an Apple or Sony issue that collaterally affects Lightroom. 

      We would be glad to help, but if Finder cannot see the folder, there isn't a lot we can do. @JohanElzenga 's advice regarding Card Readers is good and a piece of advice I offer to others who are using Direct Camera Connect - regardless of whether or not they have a problem.  Apt tools for apt tasks is my advice. 

       

      Rikk Flohr: Adobe Photography Org
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