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Just moved over to windows 11 and running Lightroom 6.1, but now when I try to upload pictures, I get an error message NEF/RAW format not supported. thank you for your assistance.
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Exactly what do you mean by upload? Are you talking about the Lightroom Import function, or just copying image files to the Win 11 computer?
Do you have a new camera? If so, it's likely the files are not supported by the old Lr 6.1. If that's the case you can try the free Adobe DNG converter software.
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I was importing new pictures I took today, it is a new camera which works fine during uploading on the old computer running windows 10, i have both computers still running on my desk
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Give the DNG converter a try see the link in my first post.
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also meant to say importing, that when I see the error message
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Please tell us what Nikon camera you're using.
And please do not attach images, use the Insert Photos button in the toolbar insert images directly in your posts.
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Nikon D500
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Why are you uploading? If that means importing, you should not have to import the photos in your Lightroom catalog just because you have moved it to a new computer.
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running lightroom 6.14, yes, it says unsupported. yes i was importing new photos I took today
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So the import (not upload) fails because the format of the file is unsupported. We need to know what camera you are using.
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One bit of confusion, perhaps the Admin or Monitor moved your posting to the wrong community.
Is this about Lightroom Ecosystem (Cloud based) v6.1, or Lightroom Classic v12.1? Or perhaps old pre subscription Lightroom perpetual (last version was v6.14)
This can be easily clarified. In Lightroom, click on Help, click on System Info, look at, and perhaps paste into a reply, the first 6 or so lines.
/followup/ Author states and in a screenshot shows Lr Perpetual, so in correct community.
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Lightroom perpetual, latest version 6.14
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Ok, Lr perpetual v6.14, so what camera?
And see:
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html
/followup/ so Nikon D500, per above link you would need Lr perpetual v6.5. If you have v6.14, then it should work. (that is six point five vs six point fourteen)
please verify, in Lr, in /help/system info/ that it is 6.14
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Lightroom version: 6.0 [1014445]
License: Perpetual
Operating system: Windows 8.1 Home Premium Edition
Version: 6.3 [9600]
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 2.6 GHz
Built-in memory: 16072.7 MB
Real memory available to Lightroom: 16072.7 MB
Real memory used by Lightroom: 345.5 MB (2.1%)
Virtual memory used by Lightroom: 259.6 MB
Memory cache size: 0.0 MB
Maximum thread count used by Camera Raw: 6
Camera Raw SIMD optimization: SSE2,AVX,AVX2
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info:
Intel(R) Iris(R) Xe Graphics
Check OpenGL support: Passed
Vendor: Intel
Version: 3.3.0 - Build 30.0.101.1298
Renderer: Intel(R) Iris(R) Xe Graphics
LanguageVersion: 3.30 - Build 30.0.101.1298
Application folder: C:\Program Files\Adobe\Adobe Lightroom
Library Path: C:\Users\doubl\OneDrive\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\doubl\AppData\Roaming\Adobe\Lightroom
Installed Plugins:
1) Behance
2) Canon Tether Plugin
3) Facebook
4) Flickr
5) Leica Tether Plugin
6) Nikon Tether Plugin
Config.lua flags: None
Adapter #1: Vendor : 8086
Device : 46a8
Subsystem : b811028
Revision : c
Video Memory : 128
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (Realtek(R) Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x102
Direct2DEnabled: false
GPUDevice: not available
OGLEnabled: true
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Ah v6.o.
Hopefully another member can provide a third party link to v6.14
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thanks to everyone for the help, its just frustrating when nothing has changed but my operating system, lightroom version is still the same from the old computer to the new computer, and the camera is still the same from the old computer to new computer, I will just have to upload and process pictures on the old computer.
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Follow the advice given by @GoldingD and verify what version you are running, Help menu > About Lightroom.
If it's not version 6.14, download from here:
https://helpx.adobe.com/lightroom-classic/help/lightroom-6-end-of-support.html
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@Michael27843183v3pi You said you had Lightroom v6.1 (SIX.ONE the 'old' Perpetual version) installed in your original post.
The D500 requires a minimum of Lightroom v6.5 (SIX.FIVE) for compatibility. (6.1 will not do! thus your error messages.)
You do not have to edit on your old computer.
Take the advice and upgrade to version 6.14 (SIX.FOURTEEN) from the link given by @Per Berntsen just abaove.