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Michael27843183v3pi
Participating Frequently
January 7, 2023
Question

Moved to Windows 11 and using Lightroom 6.1

  • January 7, 2023
  • 4 replies
  • 1101 views

Just moved over to windows 11 and running Lightroom 6.1, but now when I try to upload pictures, I get an error message NEF/RAW format not supported.  thank you for your assistance.

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4 replies

GoldingD
GoldingD
Legend
January 7, 2023

Ok, Lr perpetual v6.14, so what camera?

 

And see:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

/followup/ so Nikon D500, per above link you would need Lr perpetual v6.5. If you have v6.14, then it should work. (that is six point five vs six point fourteen)

 

please verify, in Lr, in /help/system info/ that it is 6.14

 

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Michael27843183v3piAuthor
Participating Frequently
January 7, 2023

Lightroom version: 6.0 [1014445]
License: Perpetual
Operating system: Windows 8.1 Home Premium Edition
Version: 6.3 [9600]
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 2.6 GHz
Built-in memory: 16072.7 MB
Real memory available to Lightroom: 16072.7 MB
Real memory used by Lightroom: 345.5 MB (2.1%)
Virtual memory used by Lightroom: 259.6 MB
Memory cache size: 0.0 MB
Maximum thread count used by Camera Raw: 6
Camera Raw SIMD optimization: SSE2,AVX,AVX2
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
Intel(R) Iris(R) Xe Graphics

Check OpenGL support: Passed
Vendor: Intel
Version: 3.3.0 - Build 30.0.101.1298
Renderer: Intel(R) Iris(R) Xe Graphics
LanguageVersion: 3.30 - Build 30.0.101.1298


Application folder: C:\Program Files\Adobe\Adobe Lightroom
Library Path: C:\Users\doubl\OneDrive\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\doubl\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) Behance
2) Canon Tether Plugin
3) Facebook
4) Flickr
5) Leica Tether Plugin
6) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 8086
Device : 46a8
Subsystem : b811028
Revision : c
Video Memory : 128
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (Realtek(R) Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x102
Direct2DEnabled: false
GPUDevice: not available
OGLEnabled: true

GoldingD
GoldingD
Legend
January 7, 2023

Ah v6.o.

Hopefully another member can provide a third party link to v6.14

GoldingD
GoldingD
Legend
January 7, 2023

One bit of confusion, perhaps the Admin or Monitor moved your posting to the wrong community.

 

Is this about Lightroom Ecosystem (Cloud based) v6.1, or Lightroom Classic v12.1? Or perhaps old pre subscription  Lightroom perpetual (last version was v6.14) 

 

This can be easily clarified. In Lightroom, click on Help, click on System Info, look at, and perhaps paste into a reply, the first 6 or so lines.

 

/followup/ Author states and in a screenshot shows Lr Perpetual, so in correct community.

 

    M
    Michael27843183v3piAuthor
    Participating Frequently
    January 7, 2023

    Lightroom perpetual, latest version 6.14

    D
    dj_paige
    Legend
    January 7, 2023
    1. Were you running a later version of Lr 6 before? Does the message say something like "damaged or unsupported"?

     

    Why are you uploading? If that means importing, you should not have to import the photos in your Lightroom catalog just because you have moved it to a new computer.

    M
    Michael27843183v3piAuthor
    Participating Frequently
    January 7, 2023

    running lightroom 6.14, yes, it says unsupported.  yes i was importing new photos I took today

    D
    dj_paige
    Legend
    January 7, 2023

    So the import (not upload) fails because the format of the file is unsupported. We need to know what camera you are using.

    KR Seals
    Community Expert
    KR SealsCommunity Expert
    Community Expert
    January 7, 2023

    Exactly what do you mean by upload? Are you talking about the Lightroom Import function, or just copying image files to the Win 11 computer? 

    Do you have a new camera? If so, it's likely the files are not supported by the old Lr 6.1. If that's the case you can try the free Adobe DNG converter software.

    Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
    M
    Michael27843183v3piAuthor
    Participating Frequently
    January 7, 2023

    I was importing new pictures I took today, it is a new camera which works fine during uploading on the old computer running windows 10, i have both computers still running on my desk

    KR Seals
    Community Expert
    KR SealsCommunity Expert
    Community Expert
    January 7, 2023

    Give the DNG converter a try see the link in my first post.

    Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
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