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11

P: No photos in selected folder (Mac)

Community Beginner ,
Feb 20, 2023 Feb 20, 2023

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I have over 60,000 images on an external hard drive.  Today when I opened Lightroom and tried to navigate to a recent image using the Navigator Panel, the folders and subfolders are all showing the numbers of photos inside the folder, but when I click on a subfolder it says "No photos in the selected Folder".  When I check the Finder they are there.  If I go to the highest level of parent folder on that external drive all 60,000 images are showing at that level and I can scroll through them.  But when I drill down to any lower level that the very highest, they are not there.  I have not done any moving of files or folders in the last several months and up until today everything was working fine.  I have not installed any new plugins or done anything out of the ordinary with Lightroom recently.  Any idea why this is happening and more importantly how I can fix it?  I've included a couple of screenshots to show what I'm talking about.

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correct answers 2 Pinned Replies

Adobe Employee , Feb 23, 2023 Feb 23, 2023

Logged bug
Attached catalog
Setting status to investigating

Status Investigating

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Adobe Employee , Mar 05, 2023 Mar 05, 2023

We have a bug logged for this. At this time reverting to 12.1 should restore immediate functionality until we can release an update. 

Status Acknowledged

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replies 153 Replies 153
153 Comments
Explorer ,
Feb 26, 2023 Feb 26, 2023

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image.png

Lightroom Classic version: 12.1 [ 202212072312-d7ab524b ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 3.0GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 65359.4 MB
Dedicated GPU memory used by Lightroom: 220.4MB / 8001.0MB (2%)
Real memory available to Lightroom: 65359.4 MB
Real memory used by Lightroom: 5600.9 MB (8.5%)
Virtual memory used by Lightroom: 6814.8 MB
GDI objects count: 735
USER objects count: 2593
Process handles count: 21501
Memory cache size: 10924.1MB
Internal Camera Raw version: 15.1 [ 1329 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 2482MB / 32679MB (7%)
Camera Raw real memory: 2017MB / 65359MB (3%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1920 pixels
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 2080 SUPER (31.0.15.2849)
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\_photos_\2023LRClassic\2023LRClassic.lrcat
Settings Folder: C:\Users\rmorr\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 1e81
Subsystem : c7221028
Revision : a1
Video Memory : 8001
Adapter #2: Vendor : 8086
Device : 3e98
Subsystem : 9611028
Revision : 2
Video Memory : 80
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Headphones (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x19
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce RTX 2080 SUPER/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 528.49
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_locations GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_sparse_texture2 GL_ARB_sparse_texture_clamp GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_filter_minmax GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_multiview_texture_multisample GL_EXT_multiview_timer_query GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_filter_minmax GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_NV_memory_object_sparse GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 GL_NV_timeline_semaphore GL_KHR_shader_subgroup GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_equation_advanced_coherent GL_NVX_blend_equation_advanced_multi_draw_buffers GL_NV_blend_minmax_factor GL_NV_blend_square GL_NV_clip_space_w_scaling GL_NV_command_list GL_NV_compute_program5 GL_NV_compute_shader_derivatives GL_NV_conditional_render GL_NV_conservative_raster GL_NV_conservative_raster_dilate GL_NV_conservative_raster_pre_snap GL_NV_conservative_raster_pre_snap_triangles GL_NV_conservative_raster_underestimation GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_depth_clamp GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_feature_query GL_NV_fence GL_NV_fill_rectangle GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_coverage_to_color GL_NV_fragment_program GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_fragment_shader_barycentric GL_NV_fragment_shader_interlock GL_NV_framebuffer_mixed_samples GL_NV_framebuffer_multisample_coverage GL_NV_geometry_shader4 GL_NV_geometry_shader_passthrough GL_NV_gpu_program4 GL_NV_internalformat_sample_query GL_NV_gpu_program4_1 GL_NV_gpu_program5 GL_NV_gpu_program5_mem_extended GL_NV_gpu_program_fp64 GL_NV_gpu_shader5 GL_NV_half_float GL_NV_light_max_exponent GL_NV_memory_attachment GL_NV_mesh_shader GL_NV_multisample_coverage GL_NV_multisample_filter_hint GL_NV_occlusion_query GL_NV_packed_depth_stencil GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2 GL_NV_path_rendering GL_NV_path_rendering_shared_edge GL_NV_pixel_data_range GL_NV_point_sprite GL_NV_primitive_restart GL_NV_query_resource GL_NV_query_resource_tag GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_representative_fragment_test GL_NV_sample_locations GL_NV_sample_mask_override_coverage GL_NV_scissor_exclusive GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_atomic_float64 GL_NV_shader_atomic_fp16_vector GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_shader_subgroup_partitioned GL_NV_shader_texture_footprint GL_NV_shading_rate_image GL_NV_stereo_view_rendering GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_uniform_buffer_std430_layout GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NV_viewport_array2 GL_NV_viewport_swizzle GL_NVX_conditional_render GL_NVX_linked_gpu_multicast GL_NV_gpu_multicast GL_NVX_gpu_multicast2 GL_NVX_progress_fence GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OVR_multiview GL_OVR_multiview2 GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control

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Explorer ,
Feb 26, 2023 Feb 26, 2023

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I posted it in the other thread.  Hopefully this leads to an answer.  Thank you!

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Explorer ,
Feb 26, 2023 Feb 26, 2023

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Another issue with files not showing in folder.

 

staciecm_1-1677447650617.png

 

 

Lightroom Classic version: 12.1 [ 202212072312-d7ab524b ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 3.0GHz
SqLite Version: 3.36.0
CPU Utilisation: 5.0%
Built-in memory: 65359.4 MB
Dedicated GPU memory used by Lightroom: 210.5MB / 8001.0MB (2%)
Real memory available to Lightroom: 65359.4 MB
Real memory used by Lightroom: 5537.2 MB (8.4%)
Virtual memory used by Lightroom: 6815.5 MB
GDI objects count: 735
USER objects count: 2594
Process handles count: 21525
Memory cache size: 10924.1MB
Internal Camera Raw version: 15.1 [ 1329 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 2482MB / 32679MB (7%)
Camera Raw real memory: 2017MB / 65359MB (3%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1920 pixels
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 2080 SUPER (31.0.15.2849)
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\_photos_\2023LRClassic\2023LRClassic.lrcat
Settings Folder: C:\Users\rmorr\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 1e81
Subsystem : c7221028
Revision : a1
Video Memory : 8001
Adapter #2: Vendor : 8086
Device : 3e98
Subsystem : 9611028
Revision : 2
Video Memory : 80
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Headphones (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x19
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce RTX 2080 SUPER/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 528.49
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility 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LEGEND ,
Feb 26, 2023 Feb 26, 2023

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In the Library Module next to Folders, there is a plus sign, click on that and select "Show Photos in Subfolders".

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LEGEND ,
Feb 26, 2023 Feb 26, 2023

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Yes, your screenshot shows the same symptoms as other reports: the external drives appear under Macintosh HD/Volumes in the Folders panel, rather than at the top level.

 

Adobe has acknowledged this bug.  Meanwhile, the easiest workaround is to roll back to LR 12.1.

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Explorer ,
Feb 26, 2023 Feb 26, 2023

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It's checked.  It should be showing all photos and it does in other folders.

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LEGEND ,
Feb 26, 2023 Feb 26, 2023

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Explorer ,
Feb 26, 2023 Feb 26, 2023

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I am working on Windows.  Will this rollback help my issue too?  Thank you.

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LEGEND ,
Feb 26, 2023 Feb 26, 2023

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"I am working on Windows.  Will this rollback help my issue too?"

 

Not clear.  It's straightforward to try and won't hurt anything.  Let us know.

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Explorer ,
Feb 26, 2023 Feb 26, 2023

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Actually I just checked and I am at 12.1. Should I upgrade?

 

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LEGEND ,
Feb 26, 2023 Feb 26, 2023

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@staciecm is on LR 12.1 on Windows.  The other reports so far have been for LR 12.2 on Mac, with external volumes incorrectly displayed under Macintosh HD/Volumes, and rolling bak to LR 12.1 appears to work around the problem.

 

So let's keep this thread separate -- it may not be "the same problem". 

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LEGEND ,
Feb 26, 2023 Feb 26, 2023

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@staciecm, when you click "2009", does it appear highlighted?  Your screenshot shows it not highlighted.

 

Also, do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running.

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LEGEND ,
Feb 26, 2023 Feb 26, 2023

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@staciecm it's not clear you have "the same problem", so let's continue discussion of your issue in your original thread:

https://community.adobe.com/t5/lightroom-classic-discussions/no-folders-in-selected-folder/m-p/13609...

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Community Beginner ,
Feb 26, 2023 Feb 26, 2023

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A quick question, how do I do a rollback?

My system info:

Lightroom Classic version: 12.2 [ 202302032259-eb84d255 ]
License: Creative Cloud
Language setting: en-CA
Operating system: Mac OS 13
Version: 13.2.1 [22D68]
Application architecture: x64
Logical processor count: 20
Processor speed: 3.6GHz
SqLite Version: 3.36.0
Built-in memory: 40,960.0 MB
Real memory available to Lightroom: 40,960.0 MB
Real memory used by Lightroom: 2,987.5 MB (7.2%)
Virtual memory used by Lightroom: 45,490.9 MB
Memory cache size: 0.0MB
Internal Camera Raw version: 15.2 [ 1381 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 0MB / 20479MB (0%)
Camera Raw real memory: 1MB / 40960MB (0%)
Standard Preview Size: 1440 pixels
Displays: 1) 5120x2880, 2) 2560x1440

Graphics Processor Info:
Metal: AMD Radeon Pro 5300
Init State: GPU for Image Processing supported by default
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Applications/Adobe Lightroom Classic/MASTER 2021-v12.lrcat
Settings Folder: /Users/abigailgossage/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

 

LTR screen 2023-02-25 at 9.40.34 PM.png

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Community Beginner ,
Feb 26, 2023 Feb 26, 2023

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Scratch the question about the roll back, I found the answer.  Thanks for your help.

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Community Expert ,
Feb 27, 2023 Feb 27, 2023

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@Abigail28583633n332 can you include your solution as it may helps others? 

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

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Community Beginner ,
Feb 27, 2023 Feb 27, 2023

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Uninstalling v12.2 and reinstalling v12.1 has worked very well. Whew! Now we wait for Adobe to fix the problem before updating again!


Sent from my iPad
Abigail Gossage
abigail@abigailgossage.ca

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Community Beginner ,
Feb 27, 2023 Feb 27, 2023

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I have exactly the same problem that has only appeared in the last weeks. 

 

Screen Shot 2023-02-27 at 18.08.47.pngScreen Shot 2023-02-27 at 18.07.20.pngScreen Shot 2023-02-27 at 18.12.39.pngChecked everything, files available in folders and viewable through Finder.  When I click on the + near Folder - Show folders in Subfolders is selected.

 

Even more weird, when I click on the root folder, the images are visible.  When I select any of the subfolders, nothing is visible !  What is going on?

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Community Beginner ,
Feb 27, 2023 Feb 27, 2023

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Same problem.  Logged in another forum (https://community.adobe.com/t5/lightroom-classic-discussions/no-folders-in-selected-folder/m-p/13609....  As requested, system details are as follows : 

Model Name: MacBook Pro

  Model Identifier: MacBookPro11,5

  Processor Name: Quad-Core Intel Core i7

  Processor Speed: 2.8 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Hyper-Threading Technology: Enabled

  Memory: 16 GB

  System Firmware Version: 476.0.0.0.0

  OS Loader Version: 540.120.3~22

  SMC Version (system): 2.30f2

 

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LEGEND ,
Feb 27, 2023 Feb 27, 2023

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@markh93268350, you're on Mac and your screenshot shows that your external drives are incorrectly listed in the Folders panel under Macintosh HD/Volumes. So you're likely experiencing the same symptoms as in this other bug thread:

https://community.adobe.com/t5/lightroom-classic-bugs/p-catalog-will-open-in-12-1-but-not-12-2-folde...

 

The workaround that appears to work for those on Mac is to roll back to LR 12.1

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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Another problem as fallout from doing a rollback to v12.1:  Now I have two drives that have a green icon next to them.  I suspect this indicates they are online which I do not want.  How do I fix this?

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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Green beside a drive means they're connected and have plenty of storage available. 

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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The problem is that the drive shows up twice and neither iteration has all the folders and sub folders in it. The green drives are floating by themselves and not where they should be.

Sent from my iPad
Abigail Gossage
abigail@abigailgossage.ca

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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@Abigail28583633n332 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-displays-same-hard-drive-twice.html

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

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Enthusiast ,
Feb 28, 2023 Feb 28, 2023

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I had an interesting experience today with a friend’s Lightroom Catalog.  This was all done by Zoom, so I could see her Lightroom, and can verify most of what seems to be happening…

Few month old Mac of some sort, recently updated to LR 12.2.

A while back, she used a 6TB external HDD for her images.  A couple months ago she switched to a 12TB external HDD.

The 6TB was “named” “Gdrive for Photos”. 

The 12 TB was also “named” “Gdrive for Photos”.

Not sure if this is meaningful in Mac-world or not.

She SAYS she doesn’t remember COPYING anything from the 6TB drive to the 12 TB drive.  I don't SEE any of the folders that are on the OLD Gdrive for Photos in the NEW Gdrive for photos.  There DON'T appear to be any duplicate months - at least none that I saw.  So she may NOT have copied the 62,000 images on the old Gdrive to the new one.  She for SURE didn't Move them in Lightroom.

Her organization is something named “Volumes” (or possibly Volume), inside of that is the NEW Gdrive for Photos with years inside that and months inside that.

Then the SECOND, OLD, Gdrive for Photos with Years and months inside that.

 

So in Lightroom, she suddenly had TWO “folders”, both named “Gdrive for Photos”, but the system worked.  She insists that she could work normally in EITHER of those “folders”.  One had 62,000 images (the OLD, 6TB one), and the other (NEW 12TB) had 8000 images.

BUT, there was only one, actual, PHYSICAL, 12TB external HDD plugged into Lightroom.  She still insists she could see all the images in EVERY folder, could open images, manipulate them, and everything worked fine.  I'm not sure HOW this was possible, but she SAYS it worked.

 

THEN she updated to Lightroom 12.2.  And suddenly she can’t see ANY images in ANY folder.  There are NO question marks, no errors, NOTHING unusual.  You can see in old Gdrive there’s a 2022 with February.  And you can see that February has 33 images.  BUT if you SELECT February, Lightroom says there are NO images.

The NEW Gdrive ALSO has a 2022, but NO February.  But you can go do 2022 in the new Gdrive and click on July, and get the same response from Lightroom.  No images.

 

Library filter is off, everything else I could think of was done to try to see images.  Can't create a folder in the old Gdrive, or import into a folder or delete images or remove a folder.  She CAN import into folders in the NEW Gdrive folder tree.

If you look in a folder that has images in it in the NEW Gdrive (it has the be the MOST RECENT import), you can do a "Go to folder in library" and it DOESN'T go to the folder into which the images were imported, it goes to the "Volumes" (or Volume) folder.  THAT folder, in Lightroom CAN SEE all 70,000+ images, but NO child folder of Volumes can - no errors, no question marks no 0 counts, just not workiing.

 

Checking physically, in the “Volumes>Images” folder there IS a single folder structure that contains all the images.  So there’s a 2022 folder in which there’s February, in which there are images.  The images are there and safe, but Lightroom doesn’t see them.

 

She CAN import new images, but you can’t remove a folder, you can’t delete images, you basically can’t DO anything in Lightroom.

After a couple hours of trying everything I could think of, I told her it LOOKED like some kind of corruption.

Went into the Library filter and Metadata Status and resolved the conflicts, mismatches, and unknowns on a couple thousand of the 70,000 images, made sure all the metadata had been written, and had her create a NEW catalog in a NEW location.

She then imported all her images (or is currently importing), and hopefully things will work.

 

SO, A REALLY LONG EXPLANATION to ask a simple question…  This is a Mac, with which I’m not real familiar.  The OLD catalog is safe, just sitting there.  Is there ANY way y’all can think of that I’ve likely MISSED, that would enable us to get the OLD catalog with all her collections and stuff working again?  Or, is it just time to learn from the mistake and move on with the new catalog?

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