P: Generative Remove Feedback (Lr Classic & Lr Eco)
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Our team continually monitors this thread to track issues for future improvement. Thanks!
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Update (Dec 2024): With the new release, it is no longer necessary to perform Generative Remove Operations prior to Cropping.
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When using the remove tool to remove a branch, it often leaves either a lighter or darker background color where the branch used to be, so it "removes the branch but leaves the shape of the branch. If you try and remove the shape again, it won't remove it.
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@defaultstdw4391cpox: "When using the remove tool to remove a branch, it often leaves either a lighter or darker background color where the branch used to be, so it "removes the branch but leaves the shape of the branch."
If you applied Remove on top of an AI mask (e.g. Sky or Subject mask), do the menu command Settings > Update AI Settings to recompute the mask. If you didn't apply Remove to an AI mask, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot), so we can see the issue precisely.
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If this hasn't yet been metioned, despite the tool working really well almost all the time, it struggles adapting to noise / grain inherent in higher ISO photos. It would be great to see the tool adapt to the grain / noise inherent in these types of photos.
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that should be used before using this tool is denoise. This is good advice.
I have been doing this with high ISO pics and then using Generative tools,
and it works great.
--
Sent from Gmail in PC
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@JBedfordPhoto: "it struggles adapting to noise / grain inherent in higher ISO photos."
A fair number of people have complained about that. See here for some ways to cope with it:
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It has been getting progressively worse over the last week or so. Initially main problem being that once you have selected the area to remove the system then creates an area at least twice the size if not more rerquiring constant adaption. Now - well it has simply stopped working. Error message no more help that stating the obvious. Note in the selection shot the area selected is the red and white blocks area in the centre. Previously worked like a dream. Now its a nightmare.
LrC 14.2
Sonoma 14.6.1
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@planeman320: "Initially main problem being that once you have selected the area to remove the system then creates an area at least twice the size if not more rerquiring constant adaption."
Uncheck Detect Objects -- it doesn't work well, especially with skinny objects and along the edges of photos. I find it's faster overall never to use it.
"Generative Remove Failed. We've encountered an issue and can't complete your request at this time. Please try again later."
This quite unhelpful error message is shown when LR is unable to contact Adobe's servers, and it usually occurs when firewalls and anti-malware / anti-virus utilities incorrectly block some network requests from LR. Try these troubleshooting steps:
- Temporarily disable all the firewall / anti-malware on your computer. If that solves the problem, then add a specific exclusion for LR to the firewall's rules.
- Connect to another network, preferably one serviced by a different ISP. E.g. a Wifi connection of a neighbor, a coffee shop, work, or your phone's hotspot. Sometimes the routers in these networks block LR's requests, especially in authoritarian countries like China.
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Many thanks
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It's definitely a network issue of some sort of-- that's the only time that error is issued. The anti-malware rules throughout the network are constantly updated without you doing anything. If your cell phone can do hot spotting, try that as a diagnostic.
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I will but it doesnt explain all the other issues. I see somebody else has posted with exactly the same issue and timeline. I also forgot something before. On numerous occasions the remove tool leaves a ghost of what has been 'removed'.
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@planeman320: "On numerous occasions the remove tool leaves a ghost of what has been 'removed'."
That typically happens when you apply Remove on top of an AI mask (Sky, Subject, Background, etc.). Do the menu command Settings > Update AI Settings to recompute the mask. If that doesn't help, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot) and a screenshot showing the ghost object. With nearly every one of the many dozen problem photos posted here, we've been able to show how to quickly remove the desired objects.
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Hi.
I have used Generative Remove Feedback (Lr Classic) since I started my Adobe subscription 3-4 months ago, and I have been SO happy with it, as it did wonders to my photos taken in Prague, Wienna, Bratislava, Tatra Mountains etc. back in 2007. There was/is a LOT of spots on those - so many that I simply did not want to look at my photos from those 20 days travel in that area 😞
BUT LrC did it for me... until now! The last couple of weeks the Generative Remove simply do not remove the spots - and when it does, it's not as thourough as before! I have not touched the settings at all - and that goes for LrC in general.
Have there been an update that messed up this fantastic tool?
LrC Version:
LrC 14.2 - Camera RAW 17.2
The enclosed screendumps:
01. Before.jpg - the original .cr2
02. Editing_1.jpg - Marking it up, then pressed Remove
03. Editing_removed!.jpg - Removed, but it is still there!
04. After!.jpg - The 'questionmark in the sky' is still there.
The fileformat is:
.cr2 - and it is not write protected.
The camera:
Canon EOS350D (back then in 2007)
My computer setup:
My PC setup is:
Motherboard: ASUS TUF GAMING X570-PLUS (WI-FI) ATX AM4 AM
ASUS GeForce RTX 4070 DUAL EVO D6 OC - 12GB GDDR6 RAM
AMD Ryzen 9 5950X CPU
1x 3200 128GB Kingston FURY Beast KIT (4x 32GB)
WD Black SN850 NVMe SSD SSD WDS100T1XHE 1TB
WD Black SN850 NVMe SSD SSD WDS200T1XHE 2TB
I hope you can help me out on this 🙂
Kind regards
Frank
PS. I have removed spots on 1000+ photos since I started my subscription, both on .dng (my current camera is Sony a7IV), .jpg and .cr2 with no issues at all - but now... 😞
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I found out 30 minutes later... I must somehow have hit the 'Capacity' ruler...! I don't know when, and have not even noticed that ruler... embarrassing (My excuse: I'm pretty new til LrC 😉 ).
So I am happy again 😉
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Work in progress! It just doesn't work sometimes, and I mean that most of the time. It works only in very small areas, something that we could easily fix using the clone tool. Anything beyond that, it doesn't detect image data properly and produces random results or, basically replicates the very area you are trying to fix.
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@p.n.p: "It works only in very small areas, something that we could easily fix using the clone tool. Anything beyond that, it doesn't detect image data properly and produces random results or, basically replicates the very area you are trying to fix."
1. Uncheck Detect Objects -- it doesn't work well, especially with skinny objects and along the edges of photos.
2. See this short article for how to remove objects more reliably:
https://www.lightroomqueen.com/generative-remove-replace/
Most complaints about Remove are addressed in the article. But if it doesn't help, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot). With nearly every one of the many dozen problem photos posted here, we've been able to show how to quickly remove the desired objects.
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Hi.
I am experiencing this for the first time in two months (since I made my subscription). I had marked this evening for a thourough correction of a photoalbum, so it's pretty inconvinient... for me!
Is this problem something I might run into often, or have I just been unlucky today?
Kind regards
Frank
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I think you were just unlucky. I have never seen this message, so it does not seem to happen regularly.
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生成AIを利用した削除機能で予期しない結果が発生したため、元画像と共に共有いたします。
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@soichiro_8988: "The deletion function using the generative AI produced unexpected results, so we are sharing the original image as well."
That is a little surprising:
My LR removed that flower on the left edge quickly and cleanly:
Try removing the flower before applying any masking. If that doesn't help, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot). And attach a screenshot showing the Remove selection you've made (as I did above).
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Hi!
Every now and then when I use generative AI remove tool it will show the changed area as a different color. This is most noticeable on white walls or blue sky. The distraction I wanted to remove is gone, but the area that was edited will be a slightly different color/darkness of white/blue.
This issue happens on images that don't have any masks applied, so it's not a mask vs remove issue.
When this happens I just seem to be stuck with it. I'll reset my remove tool, close and restart LRc and the stain will be there when I try to remove the distraction again.
For this image in particular, I was able to remove the vent with the non-ai tool, but that doesn't always work.
Anyone else see this? Any ideas or solutions?
Lightroom Classic v14.2
Windows 10 Pro 19045.5555
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@gwashatka: "Every now and then when I use generative AI remove tool it will show the changed area as a different color. This is most noticeable on white walls or blue sky. The distraction I wanted to remove is gone, but the area that was edited will be a slightly different color/darkness of white/blue. This issue happens on images that don't have any masks applied."
This is a known defect of Generative Remove -- many people have complained about it here. See here for ways to ameliorate the problem:
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I'm tired of trying to erase a mark in the chest of a model and LR AI keeps blocking it as it was nudity. It allows me to apply AI in the whole photo, except under his chest. And it happned in many pictures! And when I try to straighten the belly, it creates a clearer mark beside the body and it doesn't allow any feature to cover it!
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Hi! I´ve got a series of 10 pictures where I need to remove the buildings behind the person. The result has to be the same in all 10 pictures. Would be very interesting that we can ask the AI that use the same opcion once we choose the one we want. Ej: if I choose don´t have any bulding and only a tree, then I would need the same tree for the rest of the pictures. (Remember that is a series where the persons moves o chage the expresion, the light and composition remain the same). Thanks🙏
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PLEASEEEEEEE, PLEASEEEEEE, PLEASEEEEEEE. BRING BACK BEING ABLE TO USE 'ERASE TOOL' AFTER 'LENS BLUR' HAS BEEN APPLIED TO PHOTO. PLEASEEEEEEE. ITS LITERALLY ALMOST IMPOSSIBLE TO ERASE SMALL DETAILS BECAUSE ONCE ERASE TOOL IS CLICKED, IM ONLY ABLE TO ERASE ON UNBLURRED PHOTO SO IT DOESNT EVEN LOOK THE SAME.
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@luisa_4364: "Bring back being able to use 'erase tool' after 'lens blur' has been applied to photo ... It's literally almost impossible to erase small details because once erase tool is clicked, I'm only able to erase on unblurred photo so it doesn't even look the same."
It's not at all clear what you're referring to -- please post full-resolution screenshots (not phone pics) or screen recordings (not phone video) of what you're experiencing and explain why that doesn't meet your needs.
I've attached a screen recording showing:
1. Applying Lens Blur.
2. When the Remove panel is opened, it says, "Remove edits are applied to the un-blurred image", and Lens Blur is temporarily disabled.
3. Applying Remove to delete a small detail.
4. When the Remove panel is closed, Lens Blur is re-enabled.

