P: Generative Remove Feedback (Lr Classic & Lr Eco)

@vincenzo_9135,

LR's English translation of that error is:

"$$$/Clio/StatusCode/HTTP/Forbidden=We've encountered an issue and can't complete your request at this time. Please try again later."

This error message indicates Remove's network request was blocked for some reason. Sometimes firewalls and anti-virus/security services incorrectly block some network requests from LR. Try these troubleshooting steps:

- Temporarily disable all the firewall/anti-virus/security services on your computer. If that solves the problem, then add a specific exclusion for LR to the services rules.

- Connect to another network, preferably one serviced by a different ISP. E.g. a Wifi connection of a neighbor, a coffee shop, work, or your phone's hotspot. Sometimes the routers in these networks block LR's requests, especially in authoritarian countries like China.

To help others, please let us know which of these work and which don't.

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@randallf75470033: "It can't even remove a power line over a very undetailed sky. "

These ghosts of the removed object are typically caused by applying Remove on top of AI masks (e.g. a Sky mask). Recompute the AI mask by doing Settings > Update AI Settings.  

Prior to LR 14.4, the need to update AI settings was indicated with a red dot next to the various tool icons. Starting with 14.4, it's indicated by the single orange button, which you can click to see what needs updating:

@Guillermo_Esteves3466: "What is happening with the AI removal tool ,that you mark what you want to remove or delete and it change to square shape?"

Uncheck Detect Objects before brushing a selection -- it doesn't work well, especially with skinny objects and along the edges of photos.

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@Tobias32931945q9zx: " i mark the sign, it doesn´t disappear it is replaced by another mystery sign!"

Remove worked well on the sign in your screenshot:

Without seeing the entire image, it's impossible to say what might be going wrong for you. Please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot). With nearly every one of the many dozen problem photos posted here, we've been able to show how to quickly remove the desired objects.

@Daryll_Buchanan0227: "The update seems to be buggy, finding that instead of removing objects it now replaces them with random things, and no option just takes it away like it used to. Very frustrating."

There's been no change to Generative AI Remove since it was released in LR 14.0.  

See this short article for how to remove objects more reliably:
https://www.lightroomqueen.com/generative-remove-replace/

Most complaints about Remove are addressed in the article. But if it doesn't help, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot). With nearly every one of the many dozen problem photos posted here, we've been able to show how to quickly remove the desired objects.

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@CarlyHill96: "Why does object removal sometimes do this weird light or dark shape where it removed an object?"

Ghosts like this:

are typically caused by applying Remove on top of an AI mask (e.g. Background or Sky). Do the menu command Settings > Update AI Settings to recompute the mask.

Regarding this example:

Many have observed here that the replacements made by Generative Remove sometimes don't match the photo's tone or noise, especially with uniform backgrounds. To get better matches, these techniques sometimes help:

1. Adobe recommends applying Denoise before Remove. This can reduce the noise, making it more likely the replacement will match.

2. The replacement patch supplied by Adobe Firefly has a maximum size of 2048 x 2048 pixels. If the selected area in the photo is larger than that, then the replacement patch gets upscaled (and blurry). Try removing smaller selections if possible.

3. Conversely, try making a larger selection, even including the entire background. Upscaling of the replacement sometimes won't be noticeable then.

4. Sometimes there's a distinctly visible boundary where the tone or noise don't match. You can often use the heal tool around the boundary to get better feathering and make it less noticeable -- apply Heal in small brush strokes. Or use a Brush mask with maximum feathering, dropping local Texture, Clarity, and Sharpness to their minimum values. Sometimes, making a very raggedy selection around the object makes the boundary less noticeable.

5. For grain/noise in particular, see this post for how to ameliorate the problem by adding the grain back or reducing the grain:
https://community.adobe.com/t5/lightroom-classic-discussions/p-generative-remove-feedback-lr-classic-amp-lr-eco/m-p/14917497#M382464

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The white ghost of a powerline likely indicates you applied Remove on top of an AI mask (e.g. Sky). Do the menu command Settings > Update AI Settings to recompute the mask and get rid of the ghost.

@CapturingTimePhotography: "There was a hand in the edge of my photo that needed to remove and it will only take it to a shadow of the hand."

1. Uncheck Detect Objects before brushing a selection -- it doesn't work well, especially with skinny objects and along the edges of photos.

2. See this short article for how to remove objects more reliably:
https://www.lightroomqueen.com/generative-remove-replace/

Most complaints about Remove are addressed in the article. But if it doesn't help, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot). With nearly every one of the many dozen problem photos posted here, we've been able to show how to quickly remove the desired objects.

@Virginia Photo: "Generative removal failed. We detected a problem with your results. Please check our guidelines and try again."

To see the "guidelines", click the miniscule "?" icon in the upper-right corner of the Remove panel and then click Generative AI User Guidelines.

Adobe's AI is a repressed Victorian and often faints at the slightest hint of skin or small children. In geek speak, it has a high false-positive rate for adult and child p o r n (not allowed to type that in the forum), making it unsuitable for many kinds of innocuous professional use.