P: Gray / Negative image display in the Develop module

New Here ,
Jun 15, 2022 Jun 15, 2022

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Bonjour,

Je viens d'installer la dernière version de Lightroom Classic (11.4) sous Windows 11 et mes fichiers RAW ne peuvent plus s'afficher correctement dans le module "Développement". Je ne rencontre pas le problème dans les autres module, l'affichage de la miniature est bon, tout comme l'histogramme qui semble cohérent. Seul l'affichage dans la zone de travail est blanc (cf. copie d'écran dessous). 

__________________________________________

Hello,

I just installed the latest version of Lightroom Classic (11.4) on Windows 11 and my RAW files can no longer display correctly in the "Develop" module. I don't encounter the problem in the other modules, the thumbnail display is good, as is the histogram which seems consistent. Only the display in the working area is white (see screenshot below).

Bug Lightroom.jpg

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correct answers 2 Correct answers

Community Beginner , Jun 15, 2022 Jun 15, 2022

I downloaded a new Nvidia driver (it took awhile as I'm on W-Fi in a Health Care facility). This solved the problem.

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Adobe Employee , Jun 17, 2022 Jun 17, 2022

All of the customers reporting this issue are using Windows. For each of you, as a test, please go to Edit>Preferences>Performance and disable GPU then restart your instance of Lightroom Classic. 

Does the problem go away? 

If so, then you will need to check your Video Card Manufacturer's website for an updated driver. Perform a clean install of the latest video driver. Go back to Edit>Preferences>Performance and renable GPU. 

 

If not: then post back here that "Turning off GPU and restarting has

...

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New Here ,
Jun 16, 2022 Jun 16, 2022

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Laptop is working fine with other programs, Just out of interest - do you work for Adobe?

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New Here ,
Jun 16, 2022 Jun 16, 2022

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It's doing the same to mine! I was working on an album last night and everything was fine. After the update, everything is looking like negitives and I can't import any files or open other albums I was working on. Not happy.

 

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New Here ,
Jun 16, 2022 Jun 16, 2022

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Yes! So I'm not the only one.  I have wasted a day trying to sort this crap out.  I'm not happy either. Just waiting for some answers why I can't access any of my LR catalogues.

Btw, if you can't open any catalogues - this is what I did.

Downgraded back to v11.3

Copy the catalogue to an external SSD. - It'll work fine now.

(I prefer to work off the main internal SSD, so exported it back to the main internal SSD and renamed it. I can then unplug the external SSD as I prefer using smart previews for speed)

Hope that works in the meantime.

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New Here ,
Jun 16, 2022 Jun 16, 2022

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Succede la stessa cosa anche a me con l'ultimo aggiornamento

Speriamo se ne interessino al piu presto

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New Here ,
Jun 16, 2022 Jun 16, 2022

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I was working on photos last night and everything looked fine. I did an update and this morning when I went to edit, all my photos, even the edited ones looked like negative images in the develop tab! I also can't import or access the other album I was working on. 

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Community Expert ,
Jun 16, 2022 Jun 16, 2022

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post withdrawn.

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.7.; LrC 11.5, Lr 5.5, Ps 23.5.1, ACR 14.5,; Camera OM-D E-M1.

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New Here ,
Jun 16, 2022 Jun 16, 2022

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So how does one dupgrade their NVIDIA driver?

 

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New Here ,
Jun 16, 2022 Jun 16, 2022

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Hallo, seit dem neuesten Update werden die Bilder im Entwickeln Modus nur noch als eine Art Negativ in Scharz/Weiß angezeigt. Nach dem Ändern der Prozessversion auf Version 4 (unter Einstellungen) wird das Bild wieder richtig angezeigt. Hat jemand Abhife?Screenshot 2022-06-16 1.png

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Community Expert ,
Jun 16, 2022 Jun 16, 2022

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Moving thread to the Lightroom Classic forum from Photoshop ecosystem

 

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New Here ,
Jun 16, 2022 Jun 16, 2022

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Is anyone else having problems after applying the latest update to Lightroom Classic. Images are displaying fine in the Library but when I click on the Develope module all I see is white with a faint outline of the image.

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Community Expert ,
Jun 16, 2022 Jun 16, 2022

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I've heard about this issue for two users here in the forum.

Please try to update the driver for your graphic card.

 

See also here: Gelöst: Re: P: Gray image display in the Develop module - Adobe Support Community - 13006731

 

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Community Expert ,
Jun 16, 2022 Jun 16, 2022

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No, I'm not seeing this.

Please share more details on your PC (specially GPU), the file format and ideally a screen capture.

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New Here ,
Jun 16, 2022 Jun 16, 2022

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Updated the graphic driver problem fixed

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New Here ,
Jun 16, 2022 Jun 16, 2022

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Since the newest update I have lost all access to my past images. What is going on? I can see them in the library but when i try to ckick on the develop tab its all white.

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Community Expert ,
Jun 16, 2022 Jun 16, 2022

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Try turning off GPU acceleration in the Lightroom preferences to see if that fixes the problem. If it dies then check to see if there is an update for your graphics driver that will resolve the issue. It's also possible that simply resetting the Lightroom preferences could fix the problem.

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New Here ,
Jun 16, 2022 Jun 16, 2022

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My images on import in the Library module look fine, but when I go over to the Develop module, the image whites out almost entirely. I can get it to come back, but have to manually select Settings/Process Version and choose 4, instead of current (5). I have to do this every time I make an adjustment /edit, not just once. This is not a usable work around, any ideas how to fix this so I can edit my images?

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Community Expert ,
Jun 16, 2022 Jun 16, 2022

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First, try disabling GPU in the Preferences (Performance preferences). Any better?
If not, recalibrate and build a new ICC display profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Jun 15, 2022 Jun 15, 2022

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Wie kan mij helpen?!

Na het uitvoeren van de update van LR CLassic CC (V11.4) krijg ik het scherm "ontwikkelen" een wit-grijs scherm. Het lijkt wel een soort negatief van de foto. Je ziet heel vaag de contouren van de foto.

Zie bijlage voor wat ik zie.

 

Wie kan mij helpen met de juiste oplossing?!

bertrikh27749214_0-1655285178849.png

 

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Community Expert ,
Jun 15, 2022 Jun 15, 2022

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Update je grafische kaart drivers.

 

-- Johan W. Elzenga

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Community Expert ,
Jun 15, 2022 Jun 15, 2022

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It can also be a defective monitore profile.

Please see here: How do I change my monitor profile to check whether it’s corrupted? | The Lightroom Queen

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LEGEND ,
Jun 16, 2022 Jun 16, 2022

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There have been several similar reports about this. Please do the menu command Help > System Info and copy/paste the contents here. Do you have an AMD graphics chipset?

 

See here for how to update your graphics drivers directly from the manufacturer's web site:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4 

 

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Community Expert ,
Jun 17, 2022 Jun 17, 2022

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The problem has appeared for some users after the update.

Please check the driver for your graphic card if there's a update available. 

 

See also here: Gelöst: P: Gray image display in the Develop module - Adobe Support Community - 13006731

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Adobe Employee ,
Jun 17, 2022 Jun 17, 2022

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All of the customers reporting this issue are using Windows. For each of you, as a test, please go to Edit>Preferences>Performance and disable GPU then restart your instance of Lightroom Classic. 

Does the problem go away? 

If so, then you will need to check your Video Card Manufacturer's website for an updated driver. Perform a clean install of the latest video driver. Go back to Edit>Preferences>Performance and renable GPU. 

 

If not: then post back here that "Turning off GPU and restarting has no effect"

If the problem is no longer there, great. Please post here and let us know. 

If you are still experiencing the problem post back here with your

  • GPU/Video Card Model 
  • GPU Driver Version Number

 

I will me marking this answer correct so that it appears at the top of this thread so that newcommers will hopefully see it immediatly. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Jun 18, 2022 Jun 18, 2022

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Thanks a lot, that was exactly the problem. After the driver update everything is working.

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Community Beginner ,
Jun 24, 2022 Jun 24, 2022

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Hi -- my post was moved to this thread but this is NOT the issue I am having. I am not having a display problem. I am having a rendering problem. My display and preview are both fine! It's the exported photo that has a problem:

 

https://community.adobe.com/t5/lightroom-classic-discussions/p-gray-negative-image-display-in-the-de...

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