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P: Gray / Negative image display in the Develop module

New Here ,
Jun 15, 2022 Jun 15, 2022

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Bonjour,

Je viens d'installer la dernière version de Lightroom Classic (11.4) sous Windows 11 et mes fichiers RAW ne peuvent plus s'afficher correctement dans le module "Développement". Je ne rencontre pas le problème dans les autres module, l'affichage de la miniature est bon, tout comme l'histogramme qui semble cohérent. Seul l'affichage dans la zone de travail est blanc (cf. copie d'écran dessous). 

__________________________________________

Hello,

I just installed the latest version of Lightroom Classic (11.4) on Windows 11 and my RAW files can no longer display correctly in the "Develop" module. I don't encounter the problem in the other modules, the thumbnail display is good, as is the histogram which seems consistent. Only the display in the working area is white (see screenshot below).

Bug Lightroom.jpg

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correct answers 2 Correct answers

Community Beginner , Jun 15, 2022 Jun 15, 2022

I downloaded a new Nvidia driver (it took awhile as I'm on W-Fi in a Health Care facility). This solved the problem.

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Adobe Employee , Jun 17, 2022 Jun 17, 2022

All of the customers reporting this issue are using Windows. For each of you, as a test, please go to Edit>Preferences>Performance and disable GPU then restart your instance of Lightroom Classic. 

Does the problem go away? 

If so, then you will need to check your Video Card Manufacturer's website for an updated driver. Perform a clean install of the latest video driver. Go back to Edit>Preferences>Performance and renable GPU. 

 

If not: then post back here that "Turning off GPU and restarting has

...

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New Here ,
Jul 25, 2022 Jul 25, 2022

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I am using Lightroom Classic v11.4.1 on a Windows computer.

Images look like negatives when viewed in the Develop mode. 

I reloaded the program, and it still happens.

What could be causing this?

This is a screenshot of an image in the Library mode.

In Library Mode.png

 

 

This is the same image in the Develop mode.  All I did was click the Develop button.

In Develop Mode.png

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LEGEND ,
Jul 25, 2022 Jul 25, 2022

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New Here ,
Jul 26, 2022 Jul 26, 2022

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Thanks for the prompt assist.  Turning off the GPU did clear up the problem.  I updated the driver, as suggested, and it works!!   I did not even need to reboot the computer or re-start Lightroom.

 

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LEGEND ,
Jul 25, 2022 Jul 25, 2022

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New Here ,
Jul 26, 2022 Jul 26, 2022

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Thanks for the prompt assist.  Turning off the GPU did clear up the problem.  I updated the driver, as suggested, and it works!!   I did not even need to reboot the computer or re-start Lightroom.

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Community Beginner ,
Jun 18, 2022 Jun 18, 2022

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Curious if anyone has come across this. I went into LRC to edit, and when I clicked the DEVELOP Tab above, the image looks like a faint NEGATIVE. I can see the image below and in the NAVIGATOR Section to the left. It's never done this before. I'll upload a screen shot. I was thinking I may have inadvertantly clicked something, but I just opened the program and hadn't done a thing yet.

LRC.jpg

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Community Expert ,
Jun 19, 2022 Jun 19, 2022

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Looks like a GPU issue. Turn off the use of the GPU in Preferences- Performance. If this works, then check if there are updates for your graphic card drivers. If so, try the GPU again after you updated the drivers.

 

Another possibility is a corrupted monitor profile. Temporarily change it to a different profile (like sRGB) to see if that solves it.

 

-- Johan W. Elzenga

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New Here ,
Jun 19, 2022 Jun 19, 2022

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Thank you. I had the same problem since the update. This solution worked for me.

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New Here ,
Jun 19, 2022 Jun 19, 2022

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Thnx, it's working again

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New Here ,
Jun 19, 2022 Jun 19, 2022

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Johan kun je dat svp even in Nederlands uitleggen ... ik heb hetzelfde probleem en ben geen IT-specialist, maar oude gepensioeneerde foto-amateur.

 

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Community Expert ,
Jun 19, 2022 Jun 19, 2022

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quote

Johan kun je dat svp even in Nederlands uitleggen ... ik heb hetzelfde probleem en ben geen IT-specialist, maar oude gepensioeneerde foto-amateur.

 


By @wimharwig

 

Ga naar Voorkeuren - Prestaties en zet daar 'GPU gebruiken' uit. Als dat helpt, dan moet je bij de fabrikant van je GPU kijken of die een update voor de drivers heeft.

 

-- Johan W. Elzenga

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New Here ,
Jun 19, 2022 Jun 19, 2022

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Dank je wel Johan.  Intussen de NVIDIA driver geupdated en alles werkt weer naar behoren.

Dank voor je snelle reactie.

 

Groet,

Richard

 

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New Here ,
Jun 19, 2022 Jun 19, 2022

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Bedankt Johan , werkt weer !

 

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Community Beginner ,
Jun 19, 2022 Jun 19, 2022

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I turned off the GPU use, updated the NVIDIA Driver, and turned back the GPU to Auto after the latest Driver install. Seems to be working. Thank you Johan!

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New Here ,
Jun 26, 2022 Jun 26, 2022

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Ok fiz o procedimento de desativar a GPU e voltou a funcionar nrmalmente obrigado.

 

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New Here ,
Jun 19, 2022 Jun 19, 2022

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Hello,

 

When I have started up Lightroom Classic,  my photos appear in gray rectangles in the developing module.

Rifbaars_3-1655653411473.png

 

They are displayed correctly in the library module.

Rifbaars_2-1655653359785.png

 

Lightroom Classic is working on an Windows (10) laptop, and was 2 days ago updated to version 11.4.

Before that the update LC worked fine. Today I changed my colorprofile with the help op 1X-rite.

 

How can I solve this problem?

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Community Expert ,
Jun 19, 2022 Jun 19, 2022

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First, try disabling GPU in the Preferences (Performance preferences). Any better?
If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. 
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Jun 19, 2022 Jun 19, 2022

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Thnx , you have nailed the problem. After turning of GPU it worked again. And after updating my NVIDIA driver it worked again when I turned on the GPU momde.

 

Many thnx, great work

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New Here ,
Jun 19, 2022 Jun 19, 2022

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Habe folgendes Problem:

Beim Laden von der Kamera in LRC werden die RAW Fotos  im Entwickeln Modul automatisch auf Schwarz/Weiss gesetzt.

Ist das ein Bug oder eine Einstellungssache?

Edition Windows 11 Home

Version 21H2

Installiert am     ‎21.‎04.‎2022

Betriebssystembuild     22000.739

Leistung             Windows Feature Experience Pack 1000.22000.739.0

 

Prozessor           11th Gen Intel(R) Core(TM) i9-11900H @ 2.50GHz   2.50 GHz

Installierter RAM            32.0 GB (31.6 GB verwendbar)

Geräte-ID           2AF9F12F-14D2-440F-958E-99F27E9FF2FB

Produkt-ID         00342-20786-96262-AAOEM

Systemtyp          64-Bit-Betriebssystem, x64-basierter Prozessor

Stift- und Toucheingabe             Unterstützung für Stifteingabe

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New Here ,
Jun 19, 2022 Jun 19, 2022

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У меня точно такая же проблема, которая возникла сразу после установки версии 11.4

 

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New Here ,
Jun 19, 2022 Jun 19, 2022

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I have exactly the same problem that occurred immediately after installing version 11.4

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Community Expert ,
Jun 19, 2022 Jun 19, 2022

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quote

I have exactly the same problem that occurred immediately after installing version 11.4


By @Yuliya0D45

 

So follow the advice in this thread.

 

-- Johan W. Elzenga

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New Here ,
Jun 19, 2022 Jun 19, 2022

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Just updated Lightroom classic to v11.4, all i see is a gray screen in the develop module with a very light silhouette of the image. I can see all images just fine in the library module. I'm working on 5DMK4 raw files. 

 

I noticed that if I go to Settings-->Process version-->Version 4, I can see the images, but if I try to make any edits, I get the gray screen again. Also under Process version the current version is listed as Version 5? 

 

My operating system is Windows 10 Home

 

My work is at a standstill until this is fixed. 

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New Here ,
Jun 19, 2022 Jun 19, 2022

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I HAVE THE SAME PROBLEM AFTER THE LAST UPDATE

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New Here ,
Jul 26, 2022 Jul 26, 2022

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I had the same problem. Turning off the GPU fixed the problem.  Then I updated the GPU driver using Device Manager.  Now I can use the GPU and it works fine.

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