Anonymous

Answered

P: Lightroom Classic keeps crashing

Forum|Forum|8 years ago
May 19, 2017
21 replies
20269 views

First time poster here... has anyone else had problems with LR crashing their IMac? I am working on a 8 month old IMac and it crashes when I'm using LR heavily. I updated LR a few days ago and the problem seems worse. Just now I was in LR editing and it crashed 5 times within an hour!! You can imagine how frustrating this is. I am using no other program when it does this. Today it repeatedly happened when I was using the spot healing tool. Any help is appreciated!

{Moderator Note: Edited the thread title}

This topic has been closed for replies.

Correct answer Mohit Goyal

Hi all,

We're sorry for the crash issues with Lightroom Classic. Please take a look at the following troubleshooting article to resolve most of the crash and freeze related issues: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-crash-or-freeze.html

Thanks,

Mohit

Mohit Goyal

Correct answer

Community Manager

Hi all,

Thanks,

Mohit

Jobe5E42

Participant

Same problem , I got a beastly mac that is constantly crashing with Lightroom. Very frustrating

Rikk Flohr_Photography

Community Manager

We've reviewed the email address you use with this forum and find no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe or Apple?

Rikk Flohr: Adobe Photography Org

dnb3.0

Participant

I have Lightroom Classic 10.3 on a Mac OS 11.5.1 M1 Mac and have tried uninstalling and reinstalling the application, but it still won't launch. The launch window appears, but it fails and closes almost immediately.

{Thread title edited by moderator}

GoldingD

Legend

Did it work previously?

degolden

Participant

I have been experiencing constant Lightroom crashes on Macbook Air M1 (16GB / 1TB)

I don't see many reports of M1 crashes, so I guess this is just me but LR has been crashing since Day 1 on the Macbook Air. This has ben ongoing for the last couple months and just dones't seem to get better no matter what I have tried. I used an iMac 2015 for years and never had any issues with LR, except for being slow. My main library is large, 200K + images, but I have a number of smaller libraries and they behave about the same. Often the app will just crash and I can reopen it. Occasionally I need to restart before it will relaunch, and once or twice it day it just freezes up the Macbook entirely. At this point I thin I have submitted hundreds of crash reports to Adobe, I set it up as automatic to save having to click the submit buttons. A couple times it has corrupted the LR files and I have had to revert to backups. Lightroom is the only app has crashed on my Macbook since I set it up.

Things I have tried.

Re-installing LR Creative Cloud

Removing adobe Preferences and App support files from the library.

Disabling all extensions

Restarting in safe mode

My images are on an external drive, so I tried creating a new local library for just recent files. It crashed less but eventually crashed as well.

I have had 10 crashes so far today, this is more than usual, so I am hoping someone can shed some light, or suggest something new for troubleshooting this. Below is part of each of the crash reports.

1) Crash One

Process: Adobe Lightroom Classic [2115]

Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Identifier: com.adobe.LightroomClassicCC7

Version: 10.2 [202103041821-226a1211] (10.2)

Code Type: X86-64 (Translated)

Parent Process: ??? [1]

Responsible: Adobe Lightroom Classic [2115]

User ID: 501

Date/Time: 2021-06-02 07:24:16.095 -0700

OS Version: macOS 11.4 (20F71)

Report Version: 12

Anonymous UUID: 1BB09FF3-F653-8EA0-222E-76A37B8B9404

Time Awake Since Boot: 620 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x00002d60cda0b5d9

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [2115]

VM Regions Near 0x2d60cda0b5d9:

GPU Carveout (reserved) 1000000000-7000000000 [384.0G] ---/--- SM=NUL reserved VM address space (unallocated)

-->

MALLOC_NANO 600000000000-600008000000 [128.0M] rw-/rwx SM=PRV

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.adobe.ag.kernel 0x000000010992077b 0x109913000 + 55163

1 com.adobe.ag.kernel 0x000000010991ff02 0x109913000 + 52994

2) Crash two

Process: Adobe Lightroom Classic [1159]

Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Identifier: com.adobe.LightroomClassicCC7

Version: 10.2 [202103041821-226a1211] (10.2)

Code Type: X86-64 (Translated)

Parent Process: ??? [1]

Responsible: Adobe Lightroom Classic [1159]

User ID: 501

Date/Time: 2021-06-02 08:34:29.217 -0700

OS Version: macOS 11.4 (20F71)

Report Version: 12

Anonymous UUID: 1BB09FF3-F653-8EA0-222E-76A37B8B9404

Time Awake Since Boot: 2600 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [1159]

VM Regions Near 0:

-->

__TEXT 10423f000-104443000 [ 2064K] r-x/r-x SM=COW /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fff201db843 objc_loadWeakRetained + 198

3) Crash Three

Process: Adobe Lightroom Classic [1419]

Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Identifier: com.adobe.LightroomClassicCC7

Version: 10.2 [202103041821-226a1211] (10.2)

Code Type: X86-64 (Translated)

Parent Process: ??? [1]

Responsible: Adobe Lightroom Classic [1419]

User ID: 501

Date/Time: 2021-06-02 09:55:36.750 -0700

OS Version: macOS 11.4 (20F71)

Report Version: 12

Anonymous UUID: 1BB09FF3-F653-8EA0-222E-76A37B8B9404

Sleep/Wake UUID: 971E8038-8B17-45EB-B9BC-153752D02DD8

Time Awake Since Boot: 3300 seconds

Time Since Wake: 340 seconds

System Integrity Protection: enabled

Crashed Thread: 34 AsyncDataServer

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000009

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [1419]

VM Regions Near 0x9:

-->

__TEXT 102c5c000-102e60000 [ 2064K] r-x/r-x SM=COW /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Thread 0:: Dispatch queue: com.apple.main-thread

0 com.apple.CoreFoundation 0x00007fff203b03fb CFGetTypeID + 0

1 com.apple.LaunchServices 0x00007fff2084515b _LSDatabaseGetStringForCFString + 60

4) Crash Four

Process: Adobe Lightroom Classic [1485]

Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Identifier: com.adobe.LightroomClassicCC7

Version: 10.2 [202103041821-226a1211] (10.2)

Code Type: X86-64 (Translated)

Parent Process: ??? [1]

Responsible: Adobe Lightroom Classic [1485]

User ID: 501

Date/Time: 2021-06-02 10:00:22.576 -0700

OS Version: macOS 11.4 (20F71)

Report Version: 12

Anonymous UUID: 1BB09FF3-F653-8EA0-222E-76A37B8B9404

Sleep/Wake UUID: 971E8038-8B17-45EB-B9BC-153752D02DD8

Time Awake Since Boot: 3600 seconds

Time Since Wake: 640 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0xfffffe166e8c0cc8

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [1485]

VM Regions Near 0xfffffe166e8c0cc8:

--> mapped file 7fffe0000000-7fffe2e40000 [ 46.2M] r--/r-- SM=COW Object_id=965f3323

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.adobe.ag.kernel 0x0000000109794aa9 0x109788000 + 51881

3) Crash Five

Process: Adobe Lightroom Classic [1033]

Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Identifier: com.adobe.LightroomClassicCC7

Version: 10.2 [202103041821-226a1211] (10.2)

Code Type: X86-64 (Translated)

Parent Process: ??? [1]

Responsible: Adobe Lightroom Classic [1033]

User ID: 501

Date/Time: 2021-06-02 10:06:33.943 -0700

OS Version: macOS 11.4 (20F71)

Report Version: 12

Anonymous UUID: 1BB09FF3-F653-8EA0-222E-76A37B8B9404

Time Awake Since Boot: 310 seconds

System Integrity Protection: enabled

Crashed Thread: 1 com.apple.rosetta.exceptionserver

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: EXC_ARM_BREAKPOINT at 0x00007ffdfffa4370

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Trace/BPT trap: 5

Termination Reason: Namespace SIGNAL, Code 0x5

Terminating Process: exc handler [1033]

Application Specific Information:

dyld: launch, running initializers

assertion failed: unexpectedly received EXC_BAD_INSTRUCTION.

code[0]=0x1 code[1]=0x0 arm_pc=0x7ffe944af848 x86_rip=0x7fff201d7051 abi_kind=3

(ExceptionServer.cpp:639 translate_exception_types)

Thread 0:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fff201d7051 _objc_rootAutorelease + 0

1 com.apple.AppKit 0x00007fff22b188d7 +[NSApplication load] + 71

6) Crash Six

Process: Adobe Lightroom Classic [1087]

Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Identifier: com.adobe.LightroomClassicCC7

Version: 10.2 [202103041821-226a1211] (10.2)

Code Type: X86-64 (Translated)

Parent Process: ??? [1]

Responsible: Adobe Lightroom Classic [1087]

User ID: 501

Date/Time: 2021-06-02 10:07:19.897 -0700

OS Version: macOS 11.4 (20F71)

Report Version: 12

Anonymous UUID: 1BB09FF3-F653-8EA0-222E-76A37B8B9404

Time Awake Since Boot: 350 seconds

System Integrity Protection: enabled

Crashed Thread: 1 com.apple.rosetta.exceptionserver

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: EXC_ARM_BREAKPOINT at 0x00007ffdffbf1370 (brk 1)

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Trace/BPT trap: 5

Termination Reason: Namespace SIGNAL, Code 0x5

Terminating Process: exc handler [1087]

Application Specific Information:

dyld: launch, running initializers

assertion failed: unexpectedly received EXC_BAD_INSTRUCTION.

code[0]=0x1 code[1]=0x0 arm_pc=0x7ffe944af848 x86_rip=0x7fff201d7051 abi_kind=3

(ExceptionServer.cpp:639 translate_exception_types)

Thread 0:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fff201d7051 _objc_rootAutorelease + 0

1 com.apple.AppKit 0x00007fff22b188d7 +[NSApplication load] + 71

7) Crash Seven - system crash

panic(cpu 0 caller 0xfffffe0026b21a04): "pmap_tte_remove: non-zero pagetable refcount: pmap=0xfffffdf01437a258 ttep=0xfffffdf10050f568 ptd=0xfffffdf179596158 refcnt=0x4"

Debugger message: panic

Memory ID: 0xff

OS release type: User

OS version: 20F71

Kernel version: Darwin Kernel Version 20.5.0: Sat May 8 05:10:31 PDT 2021; root:xnu-7195.121.3~9/RELEASE_ARM64_T8101

Fileset Kernelcache UUID: FB10CC0AB8BAC020BC47A50D64476F11

Kernel UUID: 07259C53-9EF7-32FF-821D-8F28A5985DFA

iBoot version: iBoot-6723.120.36

secure boot?: YES

Paniclog version: 13

KernelCache slide: 0x000000001edb4000

KernelCache base: 0xfffffe0025db8000

Kernel slide: 0x000000001f8fc000

Kernel text base: 0xfffffe0026900000

Kernel text exec base: 0xfffffe00269cc000

mach_absolute_time: 0xf9f8f39d

Epoch Time: sec usec

Boot : 0x60b7bb35 0x0006c54d

Sleep : 0x00000000 0x00000000

Wake : 0x00000000 0x00000000

Calendar: 0x60b7bbdf 0x00015e1c

CORE 0 recently retired instr at 0xfffffe0026b3d240

CORE 1 recently retired instr at 0xfffffe0026b3e6f4

CORE 2 recently retired instr at 0xfffffe0026b3e6f4

CORE 3 recently retired instr at 0xfffffe0026b3e6f4

CORE 4 recently retired instr at 0xfffffe0026b3e6f8

CORE 5 recently retired instr at 0xfffffe0026b3e6f8

CORE 6 recently retired instr at 0xfffffe0026b3e6f8

CORE 7 recently retired instr at 0xfffffe0026b3e6f8

Panicked task 0xfffffe1666e18688: 44847 pages, 475 threads: pid 0: kernel_task

Panicked thread: 0xfffffe1666e7d320, backtrace: 0xfffffe307c953780, tid: 104

lr: 0xfffffe0026a1abe4 fp: 0xfffffe307c9537f0

😎 Crash Eight

Process: Adobe Lightroom Classic [1005]

Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Identifier: com.adobe.LightroomClassicCC7

Version: 10.2 [202103041821-226a1211] (10.2)

Code Type: X86-64 (Translated)

Parent Process: ??? [1]

Responsible: Adobe Lightroom Classic [1005]

User ID: 501

Date/Time: 2021-06-02 10:21:10.188 -0700

OS Version: macOS 11.4 (20F71)

Report Version: 12

Anonymous UUID: 1BB09FF3-F653-8EA0-222E-76A37B8B9404

Time Awake Since Boot: 540 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000000a

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [1005]

VM Regions Near 0xa:

-->

__TEXT 104861000-104a65000 [ 2064K] r-x/r-x SM=COW /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.adobe.ag.kernel 0x000000010d5c47e1 0x10d5b7000 + 55265

1 com.adobe.ag.kernel 0x000000010d5c3c0e 0x10d5b7000 + 52238

2 com.adobe.ag.kernel 0x000000010d5b9f20 lua_pushlstring + 42

9) Crash Nine - system crash

anic(cpu 3 caller 0xfffffe0017ff57e0): "Undefined kernel instruction: pc=0xfffffe0017e9f0c0 instr=0\n"

Debugger message: panic

Memory ID: 0xff

OS release type: User

OS version: 20F71

Kernel version: Darwin Kernel Version 20.5.0: Sat May 8 05:10:31 PDT 2021; root:xnu-7195.121.3~9/RELEASE_ARM64_T8101

Fileset Kernelcache UUID: FB10CC0AB8BAC020BC47A50D64476F11

Kernel UUID: 07259C53-9EF7-32FF-821D-8F28A5985DFA

iBoot version: iBoot-6723.120.36

secure boot?: YES

Paniclog version: 13

KernelCache slide: 0x0000000010274000

KernelCache base: 0xfffffe0017278000

Kernel slide: 0x0000000010dbc000

Kernel text base: 0xfffffe0017dc0000

Kernel text exec base: 0xfffffe0017e8c000

mach_absolute_time: 0x76a7c98e

Epoch Time: sec usec

Boot : 0x60b7c40e 0x000f410e

Sleep : 0x00000000 0x00000000

Wake : 0x00000000 0x00000000

Calendar: 0x60b7c45c 0x0004fdb5

CORE 0 recently retired instr at 0xfffffe0017ffe6f4

CORE 1 recently retired instr at 0xfffffe0017ffe6f4

CORE 2 recently retired instr at 0xfffffe0017ffe6f4

CORE 3 recently retired instr at 0xfffffe0017ffd240

CORE 4 recently retired instr at 0xfffffe0017ffe6f8

CORE 5 recently retired instr at 0xfffffe0017ffe6f8

CORE 6 recently retired instr at 0xfffffe0017ffe6f8

CORE 7 recently retired instr at 0xfffffe0017ffe6f8

Panicked task 0xfffffe1667627ac8: 680 pages, 6 threads: pid 476: mDNSResponder

Panicked thread: 0xfffffe166ae2a640, backtrace: 0xfffffe3041c9aa70, tid: 4536

lr: 0xfffffe0017edabe4 fp: 0xfffffe3041c9aae0

10) Crash Ten

Process: Adobe Lightroom Classic [592]

Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Identifier: com.adobe.LightroomClassicCC7

Version: 10.2 [202103041821-226a1211] (10.2)

Code Type: X86-64 (Translated)

Parent Process: ??? [1]

Responsible: Adobe Lightroom Classic [592]

User ID: 501

Date/Time: 2021-06-02 11:09:48.837 -0700

OS Version: macOS 11.4 (20F71)

Report Version: 12

Anonymous UUID: 1BB09FF3-F653-8EA0-222E-76A37B8B9404

Time Awake Since Boot: 470 seconds

System Integrity Protection: enabled

Crashed Thread: 35 AsyncDataServer

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [592]

VM Regions Near 0x20:

-->

__TEXT 1028a1000-102aa5000 [ 2064K] r-x/r-x SM=COW /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Thread 0:: Dispatch queue: com.apple.main-thread

0 ??? 0x00007ffe94306ab8 ???

1 libsystem_kernel.dylib 0x00007fff203152ba mach_msg_trap + 10

2 com.apple.CoreFoundation 0x00007fff204438c5 __CFRunLoopServiceMachPort + 316

3 com.apple.CoreFoundation 0x00007fff20441f7b __CFRunLoopRun + 1332

4 com.apple.CoreFoundation 0x00007fff20441380 CFRunLoopRunSpecific + 567

5 com.apple.HIToolbox 0x00007fff288e1ab3 RunCurrentEventLoopInMode + 292

6 com.apple.HIToolbox 0x00007fff288e1815 ReceiveNextEventCommon + 587

7 com.apple.HIToolbox 0x00007fff288e15b3 _BlockUntilNextEventMatchingListInModeWithFilter + 70

8 com.apple.AppKit 0x00007fff22b6c6f2 _DPSNextEvent + 864

9 com.apple.AppKit 0x00007fff22b6aec5 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1364

10 com.apple.AppKit 0x00007fff22b5d239 -[NSApplication run] + 586

11 com.apple.AppKit 0x00007fff22b3147c NSApplicationMain + 816

12 com.adobe.LightroomClassicCC7 0x000000010291be37 main + 1553

13 libdyld.dylib 0x00007fff20365f5d start + 1

Thread 1:: com.apple.rosetta.exceptionserver

0 runtime 0x00007ffdffc0c858 0x7ffdffc0b000 + 6232

1 runtime 0x00007ffdffc16d50 0x7ffdffc0b000 + 48464

2 runtime 0x00007ffdffc17a20 0x7ffdffc0b000 + 51744

TheDigitalDog

Inspiring

First, try disabling GPU in the preferences (Preformance). Any better?

Try logging into another account (you may need to make one), still crashing?

You might want to try running a free utility like Onyx: still crashing?

https://www.titanium-software.fr/en/onyx.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

degolden

Participant

Should have mentioned I tried the first two, I have tried a lot of differnt things at this point.

I did try Onyx, ran the maintenance the did the file system check. EVerything went fine, but still crashes.

KR Seals

Community Expert

@Mandy_796 You don't mention what version of LrC you are using. There was recently an update to LrC V10.2 that has solved the issues some Mac users were having. Are you on V10.2?

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

Mandy_796

Participant

Yes it's happening to me also. Creating so many issues. If it's not restarting my Mac it's freezing it completely. Exporting images well that crashes it as well. I can't run a business like this. It's taking me over an hour just to export 6 images 🤦🏼‍♀️

duanec98491816

Participating Frequently

What worked for me, Mandy, was to turn off the GPU Acceleration in Preferences. A month or so went by and after a few more Mac OS updates I turned GPU acceleration back on and things are working fine. My initial issue happened after I upgraded to Big Sur and shortly before that I had upgraded to a higher level of LRC. So, in my case I think it was a clash between the different upgrades which time took care of. Hope it helps!

wenda pyman

Known Participant

Yesterday, I was having the same problem on my iMac late 2014. My computer froze while using the (LRC) radial tool. I rebooted several times. At first, I thought it was because I had just installed the Topaz software but now I am convinced it is LRC. Anyway, today I thought I'd make another attempt. This time it froze and then shut off completely. I have not been able to boot it up at all now. Totally dead. I can't even get to the GPU if I wanted to. Not a good way to start the new year!

defaultd5me4kpro1te

Participant

Saa as me problem for me although fine on I phone and I pad. Needs addressing.

cs39562891

Participating Frequently

I'm experiencing the same problem though on a P.C.

When in Slideshow after uplaoding music, I can't seem to use the mouse than Lightroom just shut's itself down.

Now I cannot open lightroom folder I was working in, as it says it is already open(there is no programs open on my computer??)

Any suggestions would be great,

Merry Chraistmas.

Dickname

Known Participant

Hi, I already reported my problems with crashing LrC. Shame on Adobe to dare sell this product...
But wrt your problem: LrC creates a lock file (<catalog name>.lock) in the same location as your library.

It is wise not to remove that, but if LrC crashed I think you can delete that file and start LrC again.
I removed that several times after crashes... But crashes will remain.
On advice I optimized my catalog too and that seems to help a bit, but crashes will remain.

Earlier I also did a remove and re-install, helpt shortly, but crashes will remain....

Let's hope new year wil be a good new year for all LrC users...

Succes, Dick

duanec98491816

Participating Frequently

Yes, I'm getting lots of Lightroom Classic crashing. It freezes, sometimes the cursor disappears, then I get the beach ball and eventually the computer shuts down and on restart says that "something went wrong and it had to restart." It seems to happen whenever I'm working in Develop mode, but has also frozen right after a restart. I uninstalled and reinstalled four times two days ago. Yestderday I upgroaded to Mac OS to Big Sur and today I installed Lightroom Classic 10.1. LRC worked in Library mode and I was able to do several Auto tone adjustments in Develop, but then it froze up. I'm using a 2016 iMac with 32GB Ram. Here is the report (although this is from the app after restart).

Lightroom Classic version: 10.1 [ 202012012023-e92d50bb ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 10
Version: 10.16.0 [20C69]
Application architecture: x64
Logical processor count: 4
Processor speed: 3.2 GHz
SqLite Version: 3.30.1
Built-in memory: 32,768.0 MB
Real memory available to Lightroom: 32,768.0 MB
Real memory used by Lightroom: 1,510.0 MB (4.6%)
Virtual memory used by Lightroom: 8,664.2 MB
Memory cache size: 97.7MB
Internal Camera Raw version: 13.1 [ 658 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 141MB / 16383MB (0%)
Camera Raw real memory: 189MB / 32768MB (0%)
Displays: 1) 5120x2880

Graphics Processor Info:
Metal: AMD Radeon R9 M380

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/duanecraig/Documents/PixCatalog/August 2020/August 2020-v10.lrcat
Settings Folder: /Users/duanecraig/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Facebook
4) Flickr
5) Nikon Tether Plugin
6) ON1 Resize Standalone 2020

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default (Built-in Output)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x64
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon R9 M380 OpenGL Engine
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 2.1 ATI-4.2.13
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

chrisPhoto89

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Same for me: monitor freeze, cursor disappears, iMac restarts (with the message something went wrong)

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