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Question

P: Unable to export

Forum|Forum|1 year ago
October 24, 2024
9 replies
13322 views

Hello, I am running Lightroom classic v13-4 and all of a sudden when I go to export even just one photo the export tab opens up top but nothing happens. I once let it sit for 24 hours and it showed it completed but nothing was in the folder. I have tried everything, resetting preferences, uninstalling and reinstalling the app, deleting watermarks and making a blank one, checked my hard drive, checked export settings they're the same I've always kept them. I'm using a 2017 iMac Ventura 13.7 i5 8gb I'm not sure if the age of my Mac has anything to do with it but any help is appreciated thank you!

J

Jalon_Johnson3694

New Participant

I found a quick fix while using Lightroom! Go to preferences and navigate to performance. Inside the performance settings navigate to "Use Graphics Processor". By default this setting is set to "Auto". Change this setting to "Off" or "Custom" and unselect "Use GPU for Export". Ensuring the setting is temporarily unchecked, export the photo giving the error. I only had the issue with a stacked photo that I unstacked and delete the original. Happy editing, hope this helps!

Keith Abnett

New Participant

Having all sorts of problems with Lightroom. Carried out upgrades on IMac and laptop running differenr versions of Lightroom. Although I can see the images I cannot export them. I have spent days trying to locate the source images following lots of spurious advice on this and mant other sites.

Something has seriously gone wrong witht these upgrades and although I have an IT backround, I as a photographer cannot spends days (now a week) trying to implement the errors to Lightroom caused by this upgrade. During my travels around the net, I am seeing advice which catergorically says "Do not upgrade to v14". Seeing that this a common problem throughout numerous Lightroom users, what is Adobe doing about it?

Now losing confidence in Lightroom and now looking for a more stable piece of software in which to process my photos.

One accepts mino hiccups, but not to the level I am currently experiencing.

Used Lightroom for over 10 years now, but never ever, had this problem with uprades from Adobe.

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dj_paige

Brainiac

@Keith Abnettstart a new thread, your topic does not belong in this thread.

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Pete307677759rze

New Participant

I'm unable to export a single image. LR 14.0.1

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Pete307677759rze

New Participant

and they are not missing or off line because I am able to edit full raw files.

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dj_paige

Brainiac

@Pete307677759rze

This thread has some suggestions on how to fix, please try them. Also, others in this thread have requested information, please provide that information.

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Steeve5FD5

New Participant

Same problem for me, but I don't even see the export progress bar. I'm running a MAC with Sequoia 15.0.1.

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Nenad3652531688iw

New Participant

Since the new adobe update I can't export photos From Lightroom. I start the export and the bar just goes to the end and nothing happens. It doesn't matter how many images i try to export. (working on Windows)

Anyone knows how to solve this problem?

Rikk Flohr_Photography

Community Manager

Are you able to provide a diagnostic log from Lightroom? Edit>Preferences>General - hold [Alt] to view the buttons. Click [Generate Diagnostic Report]

Please share this with us.

Thank you.

Rikk Flohr: Adobe Photography Org

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leandrom35288578

New Participant

Hello, My LrC is not responding when I exporty an imnage. This problem started 3 days ago and I cant find the issue. I never had this problem before.

here is my info from Lrc. Thank you all for your thoughts in how to resolve this issue. I am behind on my work at this point. 😞

Lightroom Classic version: 13.5 [ 202408062022-6258095b ]

License: Creative Cloud

Language setting: en-US

Operating system: Mac OS 14

Version: 14.5.0 [23F79]

Application architecture: arm64

Logical processor count: 8

Processor speed: NA

SqLite Version: 3.36.0

Power Source: Plugged In, 98%, Charging

Built-in memory: 8,192.0 MB

Dedicated GPU memory used by Lightroom: 3,684.1MB / 5,461.3MB (67%)

Real memory available to Lightroom: 8,192.0 MB

Real memory used by Lightroom: 858.1 MB (10.4%)

Virtual memory used by Lightroom: 411,439.6 MB

Memory cache size: 278.4MB

Internal Camera Raw version: 16.5 [ 1953 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2

Camera Raw virtual memory: 1061MB / 4095MB (25%)

Camera Raw real memory: 2499MB / 8192MB (30%)

Cache1:

Final1- RAM:735.0MB, VRAM:799.0MB, _R9A9905-HDR.dng

Final2- RAM:242.0MB, VRAM:0.0MB, _R9A9904.CR2

NT- RAM:977.0MB, VRAM:799.0MB, Combined:1,776.0MB

Cache2:

m:278.4MB, n:1,110.9MB

U-main: 92.0MB

Standard Preview Size: 3360 pixels

Displays: 1) 3360x2100

Graphics Processor Info:

Metal: Apple M1

Init State: GPU for Image Processing supported by default

User Preference: Auto

Enable HDR in Library: OFF

Application folder: /Applications/Adobe Lightroom Classic

Library Path: /Volumes/LMP-RAID1-2024/Fall Trip Sarah & Leandro OCT 2024/Fall Trip Oct 2024/Fall Trip Oct 2024.lrcat

Settings Folder: /Users/lmp/Library/Application Support/Adobe/Lightroom

Installed Plugins:

1) Aurora HDR

2) Export to Photomatix Pro

3) Flickr

4) Luminar 4

5) Luminar Neo

6) Nikon Tether Plugin

7) Topaz Photo AI

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

KR Seals

Community Expert

What error message do you get if any?

Please reply with a screen shot showing the entire Lightroom Classic window, including the big Export dialog box. Expand that so we can see everything top to bottom.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

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user3756666

Known Participant

Mac OS Sequoia

It is unbelievable frustrating, working takes hours instead of minutes. Tried installing, deiinstalling, new start, cleaned up the sync history and and and ... nothing helps. I need the programm tomorrow during a sports event and i need to be quick and fast. Working on photos and exporting and syncing need to be possible parralel!!!!!!!! For example: I work on a photo, not even fancy ai stuff, just normal things, then i try to export some photos - i takes 10 minutes until the export bar with 'preparing export' pops up, export is running, and if i want to continue for example to rate the next photo - it says ok you rated the photo but it doesn't change until the export is done!!!!

Rikk Flohr_Photography

Community Manager

The most likely cause for the multiple images you've mentioned here is a bad install.

Clean Lightroom Install Procedure

Close Lightroom

Restart the computer

Use the Adobe Creative Cloud App to uninstall Lightroom

Restart the computer

Install Lightroom via the Creative Cloud App without launching any other programs.

Restart the computer

Launch Lightroom

Wait 5 minutes

If after that, you are still seeing the problems I would recommend resetting your preference file.

This procedure works for both Lightroom Classic and Lightroom Desktop.

If you are using Lightroom Desktop, it can change your local storage location. Please review this setting after resetting preferences.

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

Rikk Flohr: Adobe Photography Org

A

alexandra_9014

New Participant

14.0.1 still will not let me export my images! Photographer in the middle of busy season, and this is not a good look. I can export one at a time, but not all at once. I exported a gallery of 80+ images just fine before the update.

D

dj_paige

Brainiac

What happens when you try? Please describe in detail. If there is an error message, please provide the exact complete unedited word-for-word error message.

Please also try some basic troubleshooting like exporting to a different disk, and if that doesn't work, re-starting your computer.

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Lucky25921774eo3aAuthor

New Participant

Correction I'm using LRC v14.0.1

Sameer K

Community Manager

Hey, @Lucky25921774eo3a. Welcome to the Lightroom Classic Community. I've moved your post from Photoshop to Lightroom Classic. Thanks for listing the steps you've tried.

Where is the catalog stored at the moment? In the internal drive or the external drive?

Try these steps to get Lightroom Classic to launch:

Ensure Lightroom Classic has the required permissions on macOS: https://adobe.ly/3YBA1TY...
Press the OPT when launching Lightroom Classic, and then choose the option to create a new catalog on the internal drive and check if exporting works in the new catalog.
If the above step does help, go to the following location to launch Lightroom Classic via the terminal.
In Finder > Application Folder > Lightroom Classic > Right-click on https://adobe.ly/4fm2TFz > Show Package Contents > Contents > macOS > Lightroom - double click to open.

Let us know how it goes. Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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