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Laurie5CE9
New Participant
February 4, 2023
Question

problem importing photos from memory card

  • February 4, 2023
  • 2 replies
  • 392 views

Suddenly a problem when there wasn't one before. When I press "import" it asks for a source instead of automatically allowing me to check my memory card photos. And I don't see a source. How do I get back to automatic import?

Help! 

This topic has been closed for replies.

2 replies

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dj_paige
Brainiac
February 4, 2023

What software are you using? What version NUMBER?

What operating system are you using? What version NUMBER?

We need version NUMBERs and not words like "latest" or "up-to-date"

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Laurie5CE9Author
New Participant
February 5, 2023

I use Lightroom CC, subscription. operating system is Ventura 13.0.1. But note no problem at all all day until suddenly there was. I think I must have hit something unintentionally that changed something.

Jim Wilde
Jim Wilde
Community Expert
February 5, 2023
quote

I use Lightroom CC, subscription.


By @Laurie5CE9

 

No you don't....there is no longer any app called "Lightroom CC", that name (which was actually last used for the cloud version of Lightroom) was discontinued several years ago. From your screenshot it's clear that you are using Lightroom Classic version 12.x, but we always ask for the actual version number because each new update will include bug fixes and might also introduce new bugs which may be a factor in your report.

Jim Wilde
Jim Wilde
Community Expert
February 4, 2023

What is the version number of Lightroom that you are using?

 

Can you post a screenshot of the Import dialog? Also have you verified that the memory card is showing in Finder?

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Laurie5CE9Author
New Participant
February 5, 2023

Hi - I have Lightroom Classic, CC. I use Ventura 13.0.1 operating system. Earlier in the day I had no problem loading photos in to lightroom from a memory card, so I must have unintentionally hit something I didn't mean to. Suddenly when I hit import, it asks what is the source instead of showing the No Name memory card, and there is nothing to click on for source. Laurie

 

Jim Wilde
Jim Wilde
Community Expert
February 5, 2023

In between the two imports, did you remove and reinsert the memory card? During an import from card there is an option (usually enabled by default) to eject the card after the import (the card is not physically removed however, but it is dismounted from the file system, so if you then try to do another import from the same card then LrC cannot locate the card unless you first remount it). Which is why I asked if the memory card was showing in Finder.

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