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kayak107
kayak107
Inspiring
January 7, 2021
Answered

problem viewing vertical images in Adobe Portfolio

  • January 7, 2021
  • 3 replies
  • 2025 views

no community forum available for Portfolio, thought I'd give this forum a shot.

when viewing verticle images all of the thumbnails in the gallery are visible as ghost like images to the left and right of the main image being viewed.

no problem with horizontal images because they cover the entire viewing area.

This topic has been closed for replies.
Correct answer kayak107

Thank you for responding to me inqury Nancy.  A member of the Portfolio support staff solved my problem and all is well now.

The fix involved changing the settings in Light Box for images under site settings.

3 replies

Nancy OShea
Nancy OShea
Community Expert
January 9, 2021

After re-reading your post, maybe you're asking about the optional Lightbox image viewer which opens inside a modal window, superimposed over the page.  See link below for details.

https://help.myportfolio.com/hc/en-us/articles/360038427913-Enabling-disabling-Lightbox-for-images

 

Nancy O'Shea— Product User & Community Expert
kayak107
kayak107Author
Inspiring
January 10, 2021

yes, that is exactly what Portfolio support had me do to correct problem.  

Rob_Cullen
Rob_Cullen
Community Expert
January 9, 2021

No answer, not enough experience with 'Portfolio' to suggest a fix, but I understand the OP is referring to the background when enlarging one (vertical) photo to view in Portfolio- See my example: the thumbnails show as feint background.

Screen-clip from https://cullen-r0b.myportfolio.com/america-revisit-selects

Portfolio helpful resources - Adobe Support Community - 10993908

https://digital-photography-school.com/create-beautiful-online-gallery-lightroom-classic-cc-adobe-po...

 

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
kayak107
kayak107Author
Inspiring
January 9, 2021

that's exactly correct.  no longer have that problem.

Nancy OShea
Nancy OShea
Community Expert
January 9, 2021

Hi @kayak107,

I'm having trouble envisioning this. Also it's unclear to me if you're talking about Cover Images, Photo Grids or regular images.

  • Please post the URL to your Adobe Portfolio site where this is occurring.
  • Which Portfolio Theme are you using?
  • In which browser(s) are you seeing this?

 

Photo Grid Module

https://help.myportfolio.com/hc/en-us/articles/360035920114-Photo-Grid-module

 

Image Module

https://help.myportfolio.com/hc/en-us/articles/360035917814-Image-module

 

Nancy O'Shea— Product User & Community Expert
kayak107
kayak107AuthorCorrect answer
Inspiring
January 9, 2021

Thank you for responding to me inqury Nancy.  A member of the Portfolio support staff solved my problem and all is well now.

The fix involved changing the settings in Light Box for images under site settings.

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