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Participating Frequently
January 12, 2024
Answered

Problem with catalog backup when I close

  • January 12, 2024
  • 3 replies
  • 2471 views

Lightroom classic v13.1

MacOS Sonoma v14.2.1

Problem: When i close LCC it normally makes a security copy of actual catalog but now it wont work.

I have all the catalogs for LCC on external hard drive. After I replaced the external hard drive, it no longer works.

I get a message in red that my earlier choosen folder isn't available, se enclosed picture (in swedish)

What can I do?

This topic has been closed for replies.
Correct answer JohanElzenga

Thanks again for yor answer!
I have now tried all three options to reset my LCC preferences. But my problem remains.
I have also tried to use new folder for the backup file, without any good result.

I always get tte message "Failed to backup directory "Ligtroom...."". Check folder permissions and make sure you have enough space on the backup and main directory drive. 
Frustrating 😞


This is the first time that you say that the backup itself fails! So far, you only mentioned getting that error message about the missing location. If the backup itself fails, then the problem is corruption in your catalog. The backup frequency and backup location are stored in the catalog settings, so this is probably one and the same problem. I have seen this a few times in this forum, and here's how you can normally fix this:

 

1: Create a brand new catalog.

2: Verify that you can backup this new catalog.

3: Choose 'File - Import from Another Catalog' and select your old catalog.

4: In the dialog that follows, select to import all new photos but do not move them.

5: This will create a copy of your old catalog. Check that you can still make a backup.

 

If all is well, then this will be your new catalog from now on. If you synced your old catalog, you will have to sync this one. If you used publishing services, you will have to recreate these because those are the only things that won't import.

 

3 replies

GoldingD
Brainiac
January 12, 2024

Can you copy and paste the test in that error message, so that we can translate it?

 

Participating Frequently
January 12, 2024

Hi Goldingd!

The red text translated is: The previously selected backup folder is not available. The directory folder is used for backup.

I have no loger that external hard drive. and I think Johan above has figured out the problem. 

Participating Frequently
January 13, 2024

Hi again!
The problem is that LCC wants to make the backup on a placement that no more exists. My correct drive is named "LCC_Bilder" and my old drive that LCC is searching afer was names "Elements".
I hope you might have a clue how I can solve my problem. 

Rob_Cullen
Community Expert
January 12, 2024

Choose a 'new' location for the backup when the Backup dialog opens.

See if that fixes the problem.

 

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
Participating Frequently
January 12, 2024

Thanks Rob for your answer!
I have tried to choose a new forder om my externa hard drive, I have tried to save it on my macs hard drive.
But without success, I recieve the exact same error. 
The old external hard drive that it referres to is gone. 
There must be a way to ride over my old settings, maybe I have to reinstall LCC?

JohanElzenga
JohanElzengaCorrect answer
Community Expert
January 13, 2024

Thanks again for yor answer!
I have now tried all three options to reset my LCC preferences. But my problem remains.
I have also tried to use new folder for the backup file, without any good result.

I always get tte message "Failed to backup directory "Ligtroom...."". Check folder permissions and make sure you have enough space on the backup and main directory drive. 
Frustrating 😞


This is the first time that you say that the backup itself fails! So far, you only mentioned getting that error message about the missing location. If the backup itself fails, then the problem is corruption in your catalog. The backup frequency and backup location are stored in the catalog settings, so this is probably one and the same problem. I have seen this a few times in this forum, and here's how you can normally fix this:

 

1: Create a brand new catalog.

2: Verify that you can backup this new catalog.

3: Choose 'File - Import from Another Catalog' and select your old catalog.

4: In the dialog that follows, select to import all new photos but do not move them.

5: This will create a copy of your old catalog. Check that you can still make a backup.

 

If all is well, then this will be your new catalog from now on. If you synced your old catalog, you will have to sync this one. If you used publishing services, you will have to recreate these because those are the only things that won't import.

 

-- Johan W. Elzenga
kglad
Community Expert
January 12, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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