๐Ÿ”Ž Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

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LrC HEADER .jpg

 

How to provide Full Disk Access on macOS

 

Since macOS 10.14 (Mojave), Apple introduced a new privacy structure to help ensure that all applications obtain user consent before accessing documents, downloads, desktop, iCloud Drive, and network volumes. This has been reinforced in newer versions of macOS. This change prevents unauthorized access to user files and folders.


When Full Disk access & Accessibility permissions are needed, users may be asked to or be required to change the setting in System Preferences > Security & Privacy > Privacy for Lightroom Classic manually.   

While for the File & Folders access, the user is prompted to allow or deny when needed. 

 

Why provide full disk access to Lightroom Classic?

Insufficient or broken permissions may restrict Lightroom Classic from functioning correctly and break your workflows. All tasks that require access to the computer's storage โ€” importing/exporting images, cross-app workflows, reading/writing metadata,  and more, behave unexpectedly. It may also lead to missing images, performance issues, unexpected sync issues, and random app crash on launch or while working on a file. 

 


Quick steps to enable full disk access and grant permissions to Lightroom Classic

 Follow these steps to prevent the permissions issues from occurring: 

 

โถ  Go to System Preferences > Security & Privacy > Privacy > Click the Lock icon > Authorize via password > Unlock the lock to allow changes to system settings. 

SameerK_0-1649863460950.png

 

โท  Add Lightroom Classic by clicking on the (+) button & navigate to the Applications folder on macOS.

 

SameerK_0-1651070095792.png
 

โธ  Go to Full Disk Access and add Lightroom Classic by clicking on the (+) button & navigate to the Applications folder on macOS.
Note: Adding Lightroom Classic under Full Disk Access overrides Files and Folders settings. 

 

SameerK_1-1651063386869.png

 

 

โน  Click the Lock icon to save the changes. Restart your computer to see the applied changes. 

 

 

Stay tuned for more tips to come.

 

Related links:

Lightroom Classic system requirements 

Quick Tips: Optimize LrC preferences for better performance 

Basic troubleshooting steps to fix issues in Lightroom Classic 

 

 

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Adobe Community Professional ,
Apr 15, 2022 Apr 15, 2022

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Sounds like this might not be an Adobe problem. Updating MacOS may have caused issues with your Drobo drive. The drivers may not be up to date, because Drobo has not released updated drivers yet.

 

-- Johan W. Elzenga

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Adobe Community Professional ,
Apr 16, 2022 Apr 16, 2022

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There is a suggestion in a similar thread that while giving Lightroom all the permissions in "Files and Folders" does not solve the problem, adding Lightroom Classic to "Full Disk Access" does solve it.

 

-- Johan W. Elzenga

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New Here ,
Apr 22, 2022 Apr 22, 2022

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I would agree that the issue could be with my Drobo driver but since I can save to it and access it independently of Lightroom, I don't think it would cause me to lose my library and presets.

 

And yes Lightroom Classic does have Full Disk Access. Anything else I can try? 

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New Here ,
Apr 27, 2022 Apr 27, 2022

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Hello, any update on suggestions? 

 

When this has happened in the past I found instruction these forums to delete the preferences file which seemed to work, I looked to try that again and the lightroom preferences files don't exist in their previous location.

 

Any idea what would cause it to disappear or what I can do to solve this problem by restoring from an older library? 

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Adobe Community Professional ,
Apr 27, 2022 Apr 27, 2022

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Details on how to reset prefernces are provided at https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

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New Here ,
Apr 27, 2022 Apr 27, 2022

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Right, as I just explained - the preferences folder is empty. I can't follow the link's instructions because there are no files there to augement or trouble shoot. 

 

Is there another way to restore the previous preference from a backup library? I would really appreciate some suggestions specific to my questions and not links to general trouble shooting I have already tried. I would not post here if it was a problem I could solve myself, I am familiar with these forums and have used adobe products for a decade so I can generally figure out basic issues but this one is very puzzling. 

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Adobe Community Professional ,
Apr 27, 2022 Apr 27, 2022

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@Chisos236519464j0n wrote:

Right, as I just explained - the preferences folder is empty. I can't follow the link's instructions because there are no files there to augement or trouble shoot. 

 

Is there another way to restore the previous preference from a backup library? I would really appreciate some suggestions specific to my questions and not links to general trouble shooting I have already tried. I would not post here if it was a problem I could solve myself, I am familiar with these forums and have used adobe products for a decade so I can generally figure out basic issues but this one is very puzzling. 



Look further down the linked page. This is not the location of the Lightroom Classic preferences!

 

-- Johan W. Elzenga

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New Here ,
Apr 28, 2022 Apr 28, 2022

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No preferences file in that location either - 

Screen Shot 2022-04-28 at 10.31.19 AM.png

โ€ƒ

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Adobe Community Professional ,
Apr 27, 2022 Apr 27, 2022

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Quit Lightroom Classic.
MacOS: Press and hold the Shift + Option keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 


Author โ€œColor Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Apr 28, 2022 Apr 28, 2022

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Tried that a few times before, no dice. 

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New Here ,
Apr 28, 2022 Apr 28, 2022

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Another peculiar issue - if I open the develop tab in Lightroom Classic every photo has 'file cannot be found' over them but if I right click and select 'show in finder' it opens a folder directly to the photo where it was originally and still is.

 

So Lightroom Classic says they are missing but can still find them. In the moble desktop verion of Lightroom, it works fine, I can import and export photos with no issue. 

 

This making any sense to anyone?

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Adobe Community Professional ,
Apr 29, 2022 Apr 29, 2022

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OK, two anwers. Lightroom Classic has a preference file, period. It can't run without one and will create a new one if there isn't one. If you can't find it then you are not looking in the the right place, or you are not searching for the correct file name.

 

As for the files not found problem. This could be a permissions issue. The lastest MacOS update changed the requirements. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic if it isn't already listed. If it is listed, then just enable the checkbox.

 

55D88E82-4D12-42D0-8577-205235484089.jpeg

 

-- Johan W. Elzenga

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New Here ,
Apr 29, 2022 Apr 29, 2022

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This did it! Geez, such a simple thing that I was sure I overlooked.

I appreciate the continued support, thank you. 

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New Here ,
May 06, 2022 May 06, 2022

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Oh wow thank you so much! I've read a few guides but missed that I hadn't enabled the checkbox. This also fixed my issue of that I couldn't open photos in Photoshop due to a disk error.

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LEGEND ,
May 24, 2022 May 24, 2022

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New Here ,
Apr 14, 2022 Apr 14, 2022

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Got hit with this error after I recently updated Photoshop and Lightroom. Using MacOS

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New Here ,
Apr 14, 2022 Apr 14, 2022

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I un-installed and re-installed both applications and I'm still unable to Edit in Photoshop when trying to open from Lightroom. I am able to manually open the Raw files in Photoshop. I'm just not sure why it isn't letting me open Photoshop straight from Lightroom. Makes workflow easy when editing over 1000 photos at once.

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Adobe Community Professional ,
Apr 14, 2022 Apr 14, 2022

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Have you checked permissions? Apple has gotten a lot stricter with security settings so you must allow access.

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New Here ,
Apr 14, 2022 Apr 14, 2022

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Thanks a ton! That did the trick, I appreciate the assistance.

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New Here ,
Apr 14, 2022 Apr 14, 2022

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I just had the same problem on my MAC, an update happened last night, and suddently nothing works with Lightroom, Photoshop or my third party plug-ins. File errors everywhere.  Is this an apple issue?  Is it normal that someone other than me is altering changing permissions without my permission?  Also Rosetta got disabled.  Would an Apple update cause that?  Turned into a lot of time/energy trying to get things running again.  Any advice on how to avoid this in the future?

 

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New Here ,
Apr 16, 2022 Apr 16, 2022

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I had the same issue after MacOS update that I could not open PS CC 2022 through LRC, but it's okay if open directly from PS CC2022. I could fix the issue by manually adding permission to PS CC2022 for Full Disk Access in Security & Privacy => Privacy. I also have to tick LRC app in the Full Disk Access in order for my LRC can see the subfolder in my WD external HD okay very strange as Lacies External HD has no issue to view subfolder. The MacOS update this time gave me some headache. Fortunately all issues are fixed now.  

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New Here ,
Apr 28, 2022 Apr 28, 2022

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Boom! This did the trick!

 

It was only my one drive that wasn't working since the update to the new versions of Lightroom Classic and PS2022.  Thank you for this! Life saved. x

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New Here ,
May 09, 2022 May 09, 2022

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Hey Ya'll,

 

I've been encountering this (can't open because of disk error) and after reading so many forums, I'm not getting the fix that works.
I've checked preferences for the '.plist' file and it doesn't exist.

I have checked 'security and privacy > files and folders' and all is already checked (nothing missing).

Are there any other options?

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LEGEND ,
May 09, 2022 May 09, 2022

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Better to start a new thread. In the new thread, please provide all relevant details, including the exact word-for-word error message.

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New Here ,
May 09, 2022 May 09, 2022

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I've also uninstalled and reinstalled Photoshop

 

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