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🔎 Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

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LrC HEADER .jpg

 

How to provide Full Disk Access on macOS

 

Since macOS 10.14 (Mojave), Apple introduced a new privacy structure to help ensure that all applications obtain user consent before accessing documents, downloads, desktop, iCloud Drive, and network volumes. This has been reinforced in newer versions of macOS. This change prevents unauthorized access to user files and folders.


When Full Disk access & Accessibility permissions are needed, users may be asked to or be required to change the setting in System Preferences > Security & Privacy > Privacy for Lightroom Classic manually.   

While for the File & Folders access, the user is prompted to allow or deny when needed. 

 

Why provide full disk access to Lightroom Classic?

Insufficient or broken permissions may restrict Lightroom Classic from functioning correctly and break your workflows. All tasks that require access to the computer's storage importing/exporting images, cross-app workflows, reading/writing metadata,  and more, behave unexpectedly. It may also lead to missing images, performance issues, unexpected sync issues, and random app crash on launch or while working on a file. 

 

Watch this video for the steps:

 

MohitGoyal_0-1686770353032.png

 

 

Quick steps to enable full disk access and grant permissions to Lightroom Classic

 Follow these steps to prevent the permissions issues from occurring: 

 

❶  Go to System Preferences > Security & Privacy > Privacy > Click the Lock icon > Authorize via password > Unlock the lock to allow changes to system settings. 

SameerK_0-1649863460950.png

 

  Add Lightroom Classic by clicking on the (+) button & navigate to the Applications folder on macOS.

 

SameerK_0-1651070095792.png
 

  Go to Full Disk Access and add Lightroom Classic by clicking on the (+) button & navigate to the Applications folder on macOS.
Note: Adding Lightroom Classic under Full Disk Access overrides Files and Folders settings. 

 

SameerK_1-1651063386869.png

 

 

  Click the Lock icon to save the changes. Restart your computer to see the applied changes. 

 

 

Stay tuned for more tips to come.

 

Related links:

Lightroom Classic system requirements 

Quick Tips: Optimize LrC preferences for better performance 

Basic troubleshooting steps to fix issues in Lightroom Classic 

 

 

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Community Expert ,
Jul 28, 2022 Jul 28, 2022

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Apple changed the security requirements in MacOS Monterey. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic and Photoshop to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic and/or Photoshop if it isn't already listed. If it is listed, then just enable the checkbox. See also Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

 

-- Johan W. Elzenga

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Problem solved! Thanks.

--
Mike
267-912-5171

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Problem solved...

 

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LEGEND ,
Jul 28, 2022 Jul 28, 2022

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New Here ,
Jul 31, 2022 Jul 31, 2022

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Hi!
When opening Lightroom Classic 11.4.1 on my new Macbook Air (2022) this messega pops up.
What do I have to do to solve this? (se enclosed Screndump).
Thank you in advance for helping me.
Regards John R
Screenshot 2022-07-31 at 19.03.44.png

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LEGEND ,
Jul 31, 2022 Jul 31, 2022

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Community Expert ,
Jul 31, 2022 Jul 31, 2022

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@GoldingD wrote:

see:

https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...

 



Although Lightroom must indeed have full disk access, this error is not caused by that and is probably not solved by giving full disk access. And if the error message does disappear, then it's still the wrong way to solve it.

 

What the error says is that Lightroom has reset the folder for incoming synced images (images shot on your phone) to the /User folder. Lightroom must not write to this folder however, because that is the System folder that contains the different user home folders. Go to 'Preferences - Lightroom Sync' and change this folder to a folder inside your own home folder. The most logical place is the folder hierarchy where you store your other images.

 

-- Johan W. Elzenga

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New Here ,
Jul 31, 2022 Jul 31, 2022

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Thanks a lot. It works.
Regards John Rangtveit

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Community Beginner ,
Aug 08, 2022 Aug 08, 2022

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Hi, I work with smart preview catalogs. The client sent a catalog with gray squares in the development and library modules.

Screenshot 2022-08-08 at 16.39.16.png


This is definitely a smart preview catalog at least because "smart previews.Irdata" file is inside

Screenshot 2022-08-08 at 16.45.32.png

and the checkmark in the Histogram menu

Screenshot 2022-08-08 at 16.47.30.png

But it looks like it's a catalog sent without smart previews and that's why I see message "The file could not be found" on each photo.

If I click on the smart preview icon in the upper right corner of any photo in the timeline, this message appears

Screenshot 2022-08-08 at 16.55.32.png

There were no such problems before. The client always exported the same way and everything worked

Screenshot 2022-08-08 at 17.01.43.png

 What could be the reason?

macOS Monterey and Lightroom v11.1 on both computers.

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Community Expert ,
Aug 08, 2022 Aug 08, 2022

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That's a known problem. Please try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If this helps please check you graphic device driver if there are a new version is available. If yes, please download the recent version and install it. Then try again.

More infos you'll find here: Gelöst: P: Gray / Negative image display in the Develop mo... - Adobe Support Community - 13006731

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Expert ,
Aug 08, 2022 Aug 08, 2022

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The OP is using a Mac. Therefore, unless the OP is using a Mac dating back more than a decase, then  '...please check you graphic device driver if there are a new version is available. If yes, please download the recent version and install it. Then try again.' the only drivers available will be those installed with the OS.

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Community Beginner ,
Aug 08, 2022 Aug 08, 2022

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Just updated macOS. Unfortunately it didn't help.
I also tried all three options as shown on the screenshot with a further restart of Lightroom. It didn't work either.

Screenshot 2022-08-08 at 17.59.12.png

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Community Expert ,
Aug 08, 2022 Aug 08, 2022

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I suspect your client created smart previews for the wrong set of images. Can you request that they resend the package?

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Community Expert ,
Aug 08, 2022 Aug 08, 2022

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I think this is more likely some kind of curruption, or it could be a permissions problem. If the client had sent the wrong smart previews, then Lightroom would not show 'Smart Preview' below the histogram and would not throw up that message when the OP clicks on it. The message clearly says that the image can be edited, because there is a smart preview. It is indeed very odd that the message says that you can edit the image, and then the develop module says the image is missing, so it seems to me that there is a problem when Lightroom tries to read the smart preview.

 

Asking the client to send the catalog again is what I would also try first. Ask them to re-export as catalog, not simply send the same package again.

 

-- Johan W. Elzenga

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LEGEND ,
Aug 08, 2022 Aug 08, 2022

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Make sure you've granted LR Full Disk Access:

https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access... 

 

LR on Mac can behave in all sorts of truly wonky ways without it. 

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LEGEND ,
Aug 08, 2022 Aug 08, 2022

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Community Beginner ,
Aug 08, 2022 Aug 08, 2022

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Thanks a lot! It really worked. Never would have thought that this could be the reason. The problem was on my side.

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LEGEND ,
Aug 08, 2022 Aug 08, 2022

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"Never would have thought that this could be the reason. The problem was on my side."

 

The problem is that the Adobe installer and Apple Mac OS aren't getting along, and Adobe hasn't fixed this yet in over three months.

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New Here ,
Aug 08, 2022 Aug 08, 2022

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Hello! I'm hoping someone can help me because I've combed the internet and tried so many things and nothing is working. I just got a new macbook and migrated my whole catalogue over using Time Machine. It worked seemingly (everything is visually there in my library, says everything is linked, etc.). All original raw photos and XMPs are on an external hard drive. But when I go to develop a photo, it says "file not found" yet doesn't allow me to relink it and when I click show in finder, it goes right to the raw file (meaning it's linked already). I made sure it's syncing XMP and says it's trying but makes ZERO progress on the bar, even over many hours and when I even just try one photo. I tried uploading the photos as new just to see if that works (since XMPs are already there, thought I could just re-upload even though that's a pain) and it won't even recognize my external hard drive when I go to import. Yet it recognizes it as a drive within the library panel and in every other function on my computer. I am completely stumped. It feels like something is totally wrong and it's a weird limbo where it's sometimes recognizing things, but then totally not when I want to do any work or import or do anything substantial. Any help is GREATLY appreciated! Thank you

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Community Expert ,
Aug 09, 2022 Aug 09, 2022

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Apple changed the security requirements in MacOS Monterey. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic and Photoshop to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic and/or Photoshop if it isn't already listed. If it is listed, then just enable the checkbox. See also Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

 

-- Johan W. Elzenga

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New Here ,
Aug 09, 2022 Aug 09, 2022

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THANK YOU SO MUCH!!! That did the trick!! I really appreciate your help so much. 

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LEGEND ,
Aug 09, 2022 Aug 09, 2022

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New Here ,
Aug 10, 2022 Aug 10, 2022

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Hi,

When I try to Export photos nothing happens. The sub folder gets created but no photos inside. Anyone else experienced this? I'm on macOS Monterey 12.5, Lightroom Classic 11.4.1.

 

Thanks!

{Title edited by Moderator}

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LEGEND ,
Aug 10, 2022 Aug 10, 2022

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New Here ,
Aug 11, 2022 Aug 11, 2022

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That worked, thank you very much! 

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