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calebhobelac
Participant
April 3, 2024
Question

"Preview unavailable" for this file" after Sony A1 v2.0 Firmware Upgrade

  • April 3, 2024
  • 1 reply
  • 801 views

Dear all,

 

I am having trouble reading my Sony A1 .ARW files after updating to firmware v2.0. Lightroom and Photoshop are unable to open the files, displaying "Preview unavailable for this file".

 

Any help is appreciated, thank you.

This topic has been closed for replies.

1 reply

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
April 3, 2024

Are you able to share one of these files, post-firmware update, with us?

Rikk Flohr: Adobe Photography Org
    johnrellis
    johnrellis
    Legend
    April 3, 2024

    Lots of chatter on the web that Sony Alpha firmware v2.0 has serious problems:

    https://www.google.com/search?q=sony+a1+firmware+update+2.0&rlz=1C5CHFA_enUS1064US1064&oq=sony+a1+firmware+update+2.0&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIGCAEQRRhA0gEIODYxOWowajKoAgCwAgA&sourceid=chrome&ie=UTF-8#ip=1

     

    Sony has suspended downloads as of 3/29/24:

    https://www.sony.com/electronics/support/e-mount-body-ilce-1-series/ilce-1/software/00341328

     

     

    According to several threads, Sony doesn't allow you to roll back to a previous version.

    ___________________________________________________________________________________

     

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    April 3, 2024

    In the meantime, folk who've updated to V2 and use Lightroom or Camera Raw are left standing with pants around their ankles.

     

    Edit  - no doubt Adobe will get the blame, be asked to provide a fix. Sony will do?

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