Participant

Answered

Re-installing lightroom onto a new computer

Forum|Forum|12 years ago
February 10, 2013
4 replies
80507 views

Hi

I've just got a new imac and I already have Lightrrom 4 on my old one. I'm sure to most this is a VERY simple question so sorry in adance but believe it or not I cannot find the answer in any forums. How do I reinstall Lightroom onto a new computer?

Can I do this somehow using the serial number? I'm sure the licence allows use on 2 machines so I dont think I have to purchase again.

When I go into order history on my adobe account page, I thought I might be able to download it from there again... but cant see this option.

PLease could any replies be in simple speak and not too technical.

Many thanks

This topic has been closed for replies.

Correct answer dj_paige

You can find your serial number by opening Lightroom and then selecting Help->System Info.

To install LR on a new computer, just download the software from Adobe and enter your serial number.

Advice: for all the software that you purchase, write down the serial number and store it in a place that you will be able to find it when needed. This could be a piece of paper, or a computer file, but don't get into the situation wehre you don't know the serial numbers of the products that you have purchased.

redorangeyellow

Participant

I've tried to download LIghtroom 3 on my new computer and I have the serial number but it's telling me that the number I've entered is invalid. I believe I'm downloading the newest version so maybe I need to download 3 on my new comp to get it to work? Anyone have any ideas/suggestions?

D

dj_paige

Legend

What version of Lightroom is your serial number for? What version did you purchase?

What does it mean when you say "I've tried to download Lightroom 3 ... But it's teelling me the number I've entered is invalid" and then in the next sentence you contradict this by saying "so maybe I need to download Lightroom 3"? Can you explain this?

redorangeyellow

Participant

I downloaded the latest version of lightroom on my new computer and when I tried to use my serial number it said it was invalid. I have a serial number for lightroom 3. I was just wondering if it would work if I downloaded the same version on my new computer as the one I purchased that is currently on my old (version 3)

John Blaustein

Inspiring

Have a look here:

http://www.lightroomqueen.com/2009/02/28/how-do-i-move-lightroom-to-a-new-computer/

http://members.lightroomqueen.com/index.php?/Knowledgebase/Article/View/1165/187/how-do-i-move-my-catalog-photos-and-other-lightroom-files-to-a-new-computer

John

P

PentwynsAuthor

Participant

Hi thanks.. but maybe I wasnt clear in my orginal question

DJ_Paige. Thanks.. but I have not lost the serial number, I have the serial number for 3 (bought on disc) and 4 (paid for upgrade online)

John B.. The links above are about moving Lightroom catalogue and files to a newcomputer, not about installing Lightroom on a new machine when I have already purchased it and been using it.

John W - thanks.. is that the only option? Why would you download the trial when you know you need the full version. If I was to download the full version does is not give me an opportunity to put in the serial number? (I did try this and it didnt..).

D Fosse

Community Expert

Get the trial, or better yet, go >here< (Mac link) and download 4.3 directly. Either way, it's the full deal.

When you launch you get this:

John Waller

Community Expert

Pentwyns wrote:
How do I reinstall Lightroom onto a new computer?

Download the trial version from http://www.adobe.com/go/trylightroom/

When you launch the trial, enter your serial number and it will become a permanently licensed version.

R

rickusb66628506

Participant

John, I have been a user for more than a year now and have been using CC. I had to change my PC but don't have the serial number.

What now?

John T Smith

Community Expert

Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work

D

dj_paigeCorrect answer

Legend

You can find your serial number by opening Lightroom and then selecting Help->System Info.

To install LR on a new computer, just download the software from Adobe and enter your serial number.

Advice: for all the software that you purchase, write down the serial number and store it in a place that you will be able to find it when needed. This could be a piece of paper, or a computer file, but don't get into the situation wehre you don't know the serial numbers of the products that you have purchased.

S

sevenh

Known Participant

too late.

not impressed.

reference to: writing down serial numbers. Expect this from software in the 1980s.

as such, unable to use the software.

Office 365 on the other hand, no problem.

There's a pleasant surprise.

edit2: maybe i can copy it across from my old installation? Surely that is too easy.

Anthony - doing a fresh install and just been gutted by adobe. Time vampire like this is deprecated by me.

D

dj_paige

Legend

sevenh wrote:

too late.

not impressed.

reference to: writing down serial numbers. Expect this from software in the 1980s.

as such, unable to use the software.

Office 365 on the other hand, no problem.

There's a pleasant surprise.

edit2: maybe i can copy it across from my old installation? Surely that is too easy.

Anthony - doing a fresh install and just been gutted by adobe. Time vampire like this is deprecated by me.

I guess I don't understand any of this, it's not even clear to me what your issue is. Please describe the problem more clearly without discussing Time vampires and Office 365.

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