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YannigVdW
YannigVdW
Known Participant
July 30, 2024
Question

Reset Crop using keyboard no longer works in Develop (CTRL + ALT + R)

  • July 30, 2024
  • 3 replies
  • 1135 views
  • Lightroom Classic 13.4
  • Windows 11

 

In develop the keyboard shortcut CTRL + ALT + R does not reset the crop.

When using the menu (Settings > Reset Crop), the reset occurs as expected.

3 replies

DdeGannes
Community Expert
DdeGannesCommunity Expert
Community Expert
July 30, 2024

Works just fine on my Win 11 laptop and LrC 13.4.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
GoldingD
GoldingD
Legend
July 30, 2024

What is your language setting?

en?

 

from LrC /Help/System Info? :

Lightroom Classic version: 13.4
License: Creative Cloud
Language setting: en

 

If other than en, this could be a language code error at Adobe.

YannigVdW
YannigVdWAuthor
Known Participant
July 31, 2024
  1. Yes, language setting is en.
  2. I reset my preferences using the SHIFT + ALT keys at startup. Settings have been succesfully reset.
    But: the problem persists. CTRL + ALT + R still doesn't reset the crop.
  3. I also disabled all plugins. No fix.
    YannigVdW
    YannigVdWAuthor
    Known Participant
    August 1, 2024

    @YannigVdW, you have may a third-party utility grabbing that shortcut. (AMD's Adrenaline utility is notorious for grabbing shortcuts, but its shortcuts all start with Ctrl Shift.) As a quick first troubleshooting step, boot Windows into Safe Mode With Networking and run LR. If the shortcut now works, that indicates some background utility is grabbing the shortcut.


    I found the culprit: Nvidia Overlay had a shortcut for CTRL + ALT + R.

    I disabled this shortcut and now I can reset my crop again 🙂

    Thanks for pointing me in the right direction!

      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      July 30, 2024

      I've test it on my machine and it works as it should.

       

      Try to reset the LR preferences to the default settings: https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

      It's recommended to backup your preferences before you reset the preferences to the default settings: 

      https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

       

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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