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YannigVdW
YannigVdW
Known Participant
July 30, 2024
Question

Reset Crop using keyboard no longer works in Develop (CTRL + ALT + R)

  • July 30, 2024
  • 3 replies
  • 1135 views
  • Lightroom Classic 13.4
  • Windows 11

 

In develop the keyboard shortcut CTRL + ALT + R does not reset the crop.

When using the menu (Settings > Reset Crop), the reset occurs as expected.

3 replies

DdeGannes
Community Expert
DdeGannesCommunity Expert
Community Expert
July 30, 2024

Works just fine on my Win 11 laptop and LrC 13.4.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
GoldingD
GoldingD
Legend
July 30, 2024

What is your language setting?

en?

 

from LrC /Help/System Info? :

Lightroom Classic version: 13.4
License: Creative Cloud
Language setting: en

 

If other than en, this could be a language code error at Adobe.

YannigVdW
YannigVdWAuthor
Known Participant
July 31, 2024
  1. Yes, language setting is en.
  2. I reset my preferences using the SHIFT + ALT keys at startup. Settings have been succesfully reset.
    But: the problem persists. CTRL + ALT + R still doesn't reset the crop.
  3. I also disabled all plugins. No fix.
    YannigVdW
    YannigVdWAuthor
    Known Participant
    August 1, 2024

    hmm, I completely overlooked that. I also have a NVIDIA GPU. I failed to notice the NVIDIA popup when I first tested on my rig.

     

    One difference. My Reset Crop occurs (And I get that NVIDIA popup)

     

     

     

    Your NVIDIA GeForce Experience, what version? May have been a bug fix on a hotkey

    mine: v3.28.0.417

     

     

    Followup

     

    One additional oddity, on my rig the NVIDIA shortcut for is ALT-R, yet CTRL-ALT-R accomplishes the same. Video below shows how to get to the hotkey settings in GeForce Experience, and shows that hotkey

     

     


    With the "old" GeForce Experience I had the same behaviour: the popup appeared, but the crop was reset.

    Now I use the updated version of GeForce Experience: NVIDIA App, version 10.01.1.256.

    I guess the crop not being reset anymore coincided with the Nvidia update.

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    July 30, 2024

    I've test it on my machine and it works as it should.

     

    Try to reset the LR preferences to the default settings: https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

    It's recommended to backup your preferences before you reset the preferences to the default settings: 

    https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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