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photofan1
photofan1
Known Participant
November 14, 2019
Question

Rollback Lightroom 8.4.1 update-GPU acceleration not supported!

  • November 14, 2019
  • 1 reply
  • 972 views

I updated my Lightroom Classic to version 8.4.1 last week just like I did with Premier Pro. However my older Windows 10 system's Graphics card is not compatible with Premiere Pro 2019 and the Lightroom 8.4.1 version doesn't appear to allow for GPU acceleration. I just increased my Camera Raw Cache limit that was basically maxed out before doing so. That doesn't appear to be helping. While editing is not much of a problem, when I try to export as little as a few hundred photos, Lightroom just freezes, going back and forth from barely slowly working to completely stalled. I exported 6,000 images just fine two days ago, but have had problems since exporting large raw files to low-res jpg's.

 

How can I rollback or undo this latest update to my system will support GPU acceleration and or start working properly.

 

Thanks

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1 reply

photofan1
photofan1Author
Known Participant
November 14, 2019

Note, there doesn't appear to be an update from my computer manufacturer or Intel to update my Graphics Card on my Windows 10 Home System.

 

photofan1
photofan1Author
Known Participant
November 14, 2019

System Info:

Lightroom Classic version: 8.4.1 [ 201909111355-eb9b68f0 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.18362

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 2.3 GHz

Built-in memory: 16148.0 MB

Real memory available to Lightroom: 16148.0 MB

Real memory used by Lightroom: 4507.2 MB (27.9%)

Virtual memory used by Lightroom: 4574.1 MB

GDI objects count: 930

USER objects count: 2716

Process handles count: 2165

Memory cache size: 176.4MB

Internal Camera Raw version: 11.4.1 [ 291 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 118MB / 8074MB (1%)

Camera Raw real memory: 119MB / 16148MB (0%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

 

Graphics Processor Info:

Check OpenGL support: Failed
Vendor: Intel
Version: 3.3.0 - Build 20.19.15.5070
Renderer: Intel(R) HD Graphics 4600
LanguageVersion: 3.30 - Build 20.19.15.5070

 

Installed Plugins:

1) AdobeStock

2) Facebook

3) Flickr

4) Nikon Tether Plugin

 

Config.lua flags: None

 

Adapter #1: Vendor : 8086

Device : 416

Subsystem : fa721179

Revision : 6

Video Memory : 112

Adapter #2: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers (Conexant SmartAudio HD)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: 12.1x4

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 8

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: Intel(R) HD Graphics 4600

GL_SHADING_LANGUAGE_VERSION: 4.30 - Build 20.19.15.5070

GL_STENCIL_BITS: 8

GL_VENDOR: Intel

GL_VERSION: 4.3.0 - Build 20.19.15.5070

GPUDeviceEnabled: false

OGLEnabled: true

photofan1
photofan1Author
Known Participant
November 14, 2019

I also updated had a Windows 10 update today, wonder if that has impacted Lightroom.

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