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plummerl
Known Participant
February 2, 2023
Question

Slow display of folders tree on startup

  • February 2, 2023
  • 2 replies
  • 478 views

Sometime within the last few updates, on opening Lightroom Classic v12.1 I'm seeing an issue with Folders tree. When I open the app, the Folders tree is completely empty. After at least a minute, the tree then populates. The behavior is the same if I Close Lightroom and reopen it. Anyone else having this behavior??? I'm running a desktop (fast) with Windows 10.

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2 replies

GoldingD
GoldingD
Legend
February 3, 2023

By "Folders Tree" I assume you mean the Folders Panle in the Libbrary module.

 

That Folders Panel will show the folders that have photos you have imported into the LrC Catalog.

 

Now a question. What hard drives show up in your Folders Panel?

 

Perhaps a better question is, where do you keep your photos?

 

  • Internal hard drive
  • External Hard Drive
  • RAID connected to computer
  • Server Share
  • NAS
  • Cloud
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plummerlAuthor
Known Participant
February 3, 2023

Correct, it's the "Panel". I'm completely aware of what the Folders Panel is showing. I'm only complaining about the length of time that is being populated. The catalog/images are on a local hard drive (Seagate Barracuda 7k RPM). As I said, this behavior seems to have started a few months ago.

johnrellis
johnrellis
Legend
February 5, 2023

As a next troubleshooting step, try creating a new test catalog and import all your photos using the Import option Add (not Move or Copy).  Does that test catalog have the same problem?

Ian Lyons
Community Expert
Ian LyonsCommunity Expert
Community Expert
February 2, 2023

If you open the folder that contains your Lightroom catalog (.lrcat) you should find a database file, which has a name that ends with 'Helper.lrdata'. Try deleting this as it's usually the culprit for misbehaving folder enumeration. LrC will rebuild the Helper file.

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    plummerlAuthor
    Known Participant
    February 2, 2023

    Thanks Ian, but no go. I deleted the file and behavior is unchanged. On starting Lightroom, the last used folder and the selected image from that folder is fully displayed in around 8 sec. The Folder tree is displayed at around 58 sec. Multiple restarts later, the 'Helper.lrdata' file is back to it's original size, but the behavior timing does not change at all.

     

    As far as catalog size, the number of images and folders has not changed significantly for some time.

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