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joep89553182
Participating Frequently
May 9, 2023
Question

Synchronize Settings Window distorted on new monitor

  • May 9, 2023
  • 1 reply
  • 932 views

I purchased a new monitor to edit images on my laptop (Windows 11) and the Sychronize Setting and Preferences Windows are distorted. The spacing is off, with half the type hidden by the padding above. It's normally tight, anyway, but I can not read anything. The resolution is the same on the new monitor as it is on the monitor on my desktop, which I can read. Any suggestions are appreciated. 

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1 reply

Sameer K
Community Manager
Community Manager
May 9, 2023

Hey, @joep89553182. I'll help you figure this out. I'll need more info to help you figure this out. Please share the system info of Lightroom Classic from Help > System info > Copy & paste into a text document > Upload and share with us here.

 

You've tagged Windows. Try these suggestions:

 

1. Set the default GPU for Lightroom following the steps here: https://community.adobe.com/t5/photoshop-ecosystem-discussions/set-up-gpu-for-high-performance-in-photoshop-quick-tip/td-p/13504734
Instead of Photoshop.exe & Sniffer.exe > Go to Lightroom Classic's installation folder & use Lightroom.exe.


2. The GPU info & Logs location on Windows is %APPDATA%\Adobe\CameraRaw. A shortcut to get to this folder on Windows is:

  • Press the Windows + R
  • Enter %APPDATA%\Adobe\CameraRaw

     

  • Rename the GPU & Logs folder in this directory by adding .old at the end. (GPU.old & Logs.old)
  • Restart Lightroom Classic, which should capture the updated driver & hardware capabilities.

 

Let me know how it goes. Thanks!
Sameer K

Ian Lyons
Community Expert
Community Expert
May 10, 2023

@Sameer K  requested the 'System Info' as displayed by LrC and provided directions on how to obtain same. Unfortunately, the info you provided doesn't provide the information he was requesting.  Therefore, I've attached a screenshot showing where you can obtain the infomation requested.

 

 

joep89553182
Participating Frequently
May 12, 2023

Please let me know if this is sufficient. Thanks, again.