Skip to main content
Participating Frequently
June 28, 2013
Question

Tethered shooting in LR5

  • June 28, 2013
  • 15 replies
  • 17509 views

Tethered shooting in LR5 repeatedly disconnects. The camera (Canon 5D connected to MacBook Pro) does not stay connected and it requires restarting tethering. This happens about every ten minutes and while it starts back up this is a serious problem. Did not have this difficulty with LR4.
I have changed USB cables, deleted sthe preferences, changed ports and have the MBP plugged to power.

Any suggestions?

    This topic has been closed for replies.

    15 replies

    Participating Frequently
    January 3, 2015

    I love lightroom and all, but this disconnecting issue is garbage.  I finally got sick of the disconnecting problem.  I would shoot exactly 10 pictures and then things would just sort of freeze up and lightroom would just sit there spinning and waiting for the camera.  This is total horsecrap when a client is waiting for you to take pictures.  Using Lightroom 5.7 you think they would have already fixed this issue.  Frankly I think it is super unprofessional to have to restart everything repeatedly while a client is waiting for you to shoot in the studio, not to mention loosing frames in the process.   I found the best solution EVER.   I installed P h a s e 1  C a p t u r e  o n e 8.   I did this on a whim during a session while LR kept disconnecting from my Nikon D800, and figured it could not hurt since they have a 60 day 2 seat trial.  I was able to finish the job on the other software, and the camera did not even disconnect once.   Not just that but it was significantly faster at acquiring the images.  I am done using LR for tethered shooting, no more of this garbage, and the new software is reasonable enough.    I have no affiliation with p h a s e 1, I just decided to try it in a pinch and it saved me.   

    Rommen___Bravenboer
    Participating Frequently
    December 12, 2014

    Same problem here!

    My setup: brand new Macbook Pro Retina with LR5 and a Canon 5d mkII and new UBS cables. When the camera is connected I take some test shots LR5 loads some images but then it stops and I have to restart the tethering.. I can't even complete a whole shoot.

    My plan was to shoot more tethered but I am only getting frustrated.

    Maybe Adobe should solve this problem!

    Participating Frequently
    December 12, 2014

    Adobe didn't make much noise about this, but they did post a solution. This solved my problems with D800 and Ds1 MKIII - http://helpx.adobe.com/lightroom/kb/your-camera-disconnects-tethering.html

    Rommen___Bravenboer
    Participating Frequently
    December 13, 2014

    Thanks! But I have all ready tried this without succes...

    New Participant
    September 28, 2014

    Hey there.

    I have a Canon 5D mk iii, Macbook pro retina, and LR 5. I have gone through every solution on the above mentioned list, to no avail.

    This is really frustrating, and it is costing me time and accessibility.

    Adobe NEEDS to fix this problem ASAP.

    Photobrains
    New Participant
    October 9, 2014

    I have the same problem as heeryta.

    Participating Frequently
    March 19, 2014

    Here's a link from adobe that solved the problem. I don't know why no one from Adobe has chimed in on these threads to drop the link off. However...

    It works and it's simple.

    http://helpx.adobe.com/lightroom/kb/your-camera-disconnects-tethering.html

    Shipp
    Known Participant
    March 19, 2014

    Haven't put it to the test yet but thanks for sharing that info.

    New Participant
    March 20, 2014

    Solved this in my case at least...

    I used a USB3 hub that provides power.. this did the trick.. so now everything works perfectly between my iMac and my Camera.

    New Participant
    January 24, 2014

    I have exprienced the same issue with D800E.. but it's not only with LR .. I think this may be a Maverick issue..

    I was truying to use the FoCal program to adjust autofocus for some lenses and I could finish the task due to disconnection problems.

    I'm using a iMac 27" late 2012 and a 3 meter USB3 tether cable... so without touching the USB cable and camera.. I rebooted on the same hardware into a windows 7 64 bit partition.. installed the FoCal program .. and it worked like a charm... no disconnections at all.

    So my assumption is that this is related to the Mac OS...

    I had the same issues last year with importing images to LR.. that was solved by using a card reader instead of using he USB 3 cable provided with the camera.

    Has someone found a soluiton to this issue?

    Participating Frequently
    January 24, 2014

    Yes, I have a solution, but not a perfect solution. I was having this problem with LR5 before upgrading to Mavericks from 10.8. The best I have to offer at this time is a repeater cable. It's cut down on my disconnects quite a bit, but not completely.  I purchased a 3-Meter SIIG USB 3.0 Active Repeater Cable from Amazon.com

    For about $40US I cut down on my headaches considerably, but I need need a couple Tylonol from time to time.

    Link:

    http://www.amazon.com/gp/product/B0053YLWRS/ref=oh_details_o09_s00_i00?ie=UTF8&psc=1

    It's still my belief that Adobe has missed dotting an "i" or crossing a "t" somewhere in the LR 5 code for tethering. It didn't happen with LR4.

    D.A.

    New Participant
    January 24, 2014

    Well I get the problem using other software too so I don't think the problem is in the ADOBE side but more on the Mac OS side...

    I was using the FoCal autofocus adjusting software and I still experience the disconnections.

    ///D

    Participating Frequently
    November 29, 2013

    Anyone come up with any replies from Adobe yet?

    If not:Adobe, please, this is a pro tool used in production environments: can we have a fix ASAP?

    I am shooting tomorrow all day, tethered, and high-pressure shooting with this thing disconnecting from my 1Dx every few minutes sounds like a recipe for disaster: errors will occur, pictures wil get lost.

    New Participant
    November 29, 2013

    The only workaround to the LR5 tethering problem I found that works was to switch back to using Canon's EOS Utility to tether and Lightroom's "Auto Import". That works consistently. It's a bit slow, but at least it works.

    This is working with a Canon 5d3, OSX 10.9, Lightroom 5.2 on a MBP retina laptop.

    Participating Frequently
    November 29, 2013

    Oh boy. I do not even HAVE Canon's EOS Utility - have never used any Canon software and wasn't intending to. And the evening before an all-day shoot is probably not the idea time to change my entire workflow... but thanks, I may have no choice. Disappointing that Adobe apparently cannot fix this bug. If they at least acknowledged it, that would help. LR is pro software and I love it and live in it, but bugs like this are hartd to swallow. Wish I still had 4!

    Shipp
    Known Participant
    November 20, 2013

    I'm having the exact same issue. I never had this much problem tethereing with LR4. The connection often drops when I enter a new file name in tether dialogue box.

    I'm using a canon 5dMKIII, LR5, and just realised Macbook Pro Retina running Mavericks.

    It seems that it is not particular to any brand / model of camera.

    It's wasting time on my shoots, it's really annoying and it's obviously been going on for a few months. LR5 updates don't seem to have rectified.

    Do we expect any advice from Adobe? Is this the place to ask?

    New Participant
    September 11, 2013

    I have a disconnecting issue with LR5. I run Canon 1dsmk3 & top of line iMac. I have not had this problem before with LR3 or 4. It only seems to have the "disconnect tethered camera" issue when I mainly use the Crop overlay tool. Maybe some graphic resource issue with the program? I've updated my Camera firmware and have a new cable & everything else is running fine.

    New Participant
    August 9, 2013

    I have 2 Mark III's and tethering won't work. It detects the camera when connected. When I press the shutter button it loses connection and reports "camera not detected". I restart and the same thing happens again. LR4 worked fine. I can't shoot tethered at all. A major problem for me too. I guess Adobe is not reading this thread since they aren't answering here. I have a 2010 Mac pro laptop. Mountain Lion.

    New Participant
    July 16, 2013

    Same problem here.  Averaging 5-7 restarts per 5 hour shoot.  Super embarassing.  I can't even get work done - Looking at alternative options with Photo Mechanic monitoring a folder until Adobe can fix this bug.