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Shoot Me Now Photography
Participating Frequently
December 6, 2024
Question

Unable to export Source files are offline or missing

  • December 6, 2024
  • 4 replies
  • 316 views

I have tried EVERYTHING.  I cannot import or export files.  When I click export, I get the message

Unable to export

Source Files are offline or missing

 

YET, when I locate the file, either individually or via folder, it points directly to the location.   I have tried syncronizing, I have unistalled and re-installed lightroom.  I just cannot figure this out.  I also took an original (my photos are stored in lightroom) and put it on my desk top. I cannot import that photo.  

 

ANY help would be so appreciated!!

 

Tracey Winholt

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

This topic has been closed for replies.

4 replies

S
Shoot Me Now PhotographyAuthor
Participating Frequently
December 7, 2024

 

JohanElzenga
JohanElzenga
Community Expert
December 7, 2024

Your screenshot shows lots of missing folders, but the folder containing the image on screen is not missing and that image is also not missing, so this one should export just fine. If this photo was missing, then it would look like this:

Here is how you fix missing images and missing folders: 

https://www.lightroomqueen.com/lightroom-photos-missing-fix/

 

-- Johan W. Elzenga
    S
    Shoot Me Now PhotographyAuthor
    Participating Frequently
    December 7, 2024

    When I go to upload the screenshot, the word DONE is unclickable

     

    S
    Shoot Me Now PhotographyAuthor
    Participating Frequently
    December 7, 2024

    Ok I will post... and I just found out this.. I created a new catalog and I can use that... but when I switch back to the old catalog I have the same issue.  Every single image in the catalolg is missing.  I cannot export any of them, or pop them into photoshop from lightroom.  Here is the screenshot.  The folder is highlighted and it is not greyed out.   I am having a hard time uploading photos here to the forum. 

    KR Seals
    KR Seals
    Community Expert
    December 7, 2024

    Please post a nice clear screen shot of the full Library module (not the export dialog) showing an image and images folder that is shown as missing.

    Do you have other folders that do not have missing images?

     

    Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
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