P: (Android) stops taking photos after the fourth

[marde_5854]

Issue: No more than four photos can be taken in a row without re-opening the camera.

Lightroom Version Number: Lightroom Android v9.5.0
OS Version Number: Samsung One UI v6.1 (Android 14)

Hardware: Samsung Galaxy A33 5G

Steps to reproduce:

1. Start Lightroom's camera mode by any method and in any mode.

2. Take a photo by pressing the shutter button (blue circle or physical volume button).

3. Continue taking photos from the same camera in the same session. Nothing special.

Expected result:

For each photo taken, the screen should 'blink' black for a moment and a preview of the photo appear in the lower left. Each shot should also appear in the Edits and Gallery sections.

Actual result: For the fifth and subsequent button presses, the blink animation plays but no preview is shown and the affected pictures don't appear anywhere in the app, as if never taken. If the flash is switched on, it still triggers even for the ignored shots. No error message is shown at any point.

The only way to get Lightroom taking pictures again is to either exit and re-enter camera mode OR switch cameras (press the camera cycle button in the top right, e.g. to change from back to front camera), or of course close Lightroom entirely and start again. No other settings changes (aspect ratio, focus, etc.) seem to re-engage the camera.

The problem happens on both front and back phone cameras. It makes no difference whether another camera app is open in the background, I've cleared data and reinstalled (happens on default settings too), allowed full permissions, tried setting battery optimisation to fully unrestricted, power saver on or off, plenty of free space and the stock camera app works fine. I've looked in all of the Edit tab's 'albums' and even checked the folder mentioned at the end of https://www.lightroomqueen.com/community/threads/lightroom-camera-did-not-save-pictures.47158/ (although no SD card, so my folder is on local storage). Whether you take your pictures seconds or minutes apart, as long as it's the same camera session, there's never anything after the fourth shot.

I actually noticed this during an event I'd been asked to do photography for and only realised the full extent afterwards, so ended up 'losing' a number of shots (some a lot more important than others...).

[Sameer K]

I've let the team know for now.

Thanks for sharing the details.

Sameer K.

[stuminati76]

I'd like to add that I'm also unable to take more than 4 photos on any of our android phones - both new and old. We can take as many as we like in DNG mode but not in JPG auto or pro. This presents a big problem in our workflow. We take thousands of product images and it's a huge time waster always closing the camera and opening again to get another 4 images. Often times this doesn't get done and we just don't get a return on our efforts.

For those wih the same issue you can also refresh the camera by switching to DNG mode and back to JPG mode alowing you a quicker solution than closing the camera app and restarting. Good thing about this is it keeps your settings.

I have been dealing with this issue since Ocober! I have adjusted multiple settings on the Android phones without luck. I truly beleive this to be an issue with Android camera compatability. I really hope you guys don't sweep this under the rug as many have this issue but likely reluctant to voice an opionion because they expect it to be fixed in an update. However, we've been through many updates and yet it's still an issue.

Kind Regards