P: Consumes all memory and then hangs

[wok5]

Good morning!

I just have it on my second, brand new MacBook Air. The first one had 16GB of RAM, the current has 8GB of RAM.

Start LR, wait 5 seconds: 45GB of System Memory is eaten up. I can not access Prefs or anything in the App.

Thanks

Wolfgang

[Rikk Flohr: Photography]

Can you clarify if this is a Crash or an Application Hang? I saw in your other thread you mentioned a 'beach ball' which is indicative of an Application Hang - not a crash. 

[wok5]

Hello, Rikk!

The App gets unresponsive, several seconds later a system dialog pops up, telling me to force quit the App (in the list of apps Lightroom ist colored red).

After Force-quit sometimes a dialog from Adobe pops up, asking for details, mostly it simply says: Lightroom has been quit, start agein?

Wolfgang

[Rikk Flohr: Photography]

From our Engineer:

• Can you ask him for hardware specs and how he got LrD on the machine? i.e. is this a fresh install (likely because a new machine)?
• How big is his catalog?
• If he just lets LrD sit for a while will it recover?

[wok5]

Hello, Rikk!

I attached a video, where you can see the timeline. LR has finshed the sync after deleting the library, etc.

To answer the questions:

• I installed it fresh (new computer, two times). Uninstalled it, reinstalled it.
• 1,12 GB,  14.055 photos
• No. It stalls around 53 GB. If I hover over any LR-window the "Beachball of death" is shown. I am able to click on a photo in Gridview, after some seconds it gets selectet. I am NOT able to open Prefs, and leaving LR for 20 minutes has no effect. CPU-activity is 0,00%.

HTH

Wolfgang

[wok5]

Hardware Specs:

(See screenshot), 512GB SSD.

[Ian Lyons]

I think a similar video but showing 'Activity Monitor' set to the Memory tab would provide the engineering team with more useful information. For example, they will be able to see when the increased memory is being allocated as 'Real' then 'Swap'.

[wok5]

Here you go!

W:

[Rikk Flohr: Photography]

Can you locate this file: ~/Library/Application Support/Adobe/Lightroom CC/lrcc_console.log and send it to me? 

Once you've located it ping me here and I will contact you for the file. 

Thanks!

[wok5]

Found it, roughly 4k big.

W:

[wok5]

2022-06-15 13:37:58.652 Adobe Lightroom[20122:452110] Lightroom version: 5.4 [ 20220607-0605-ab0fd72 ] (Jun 7 2022)
objc[20122]: Class VFExporterMessageDelegate is implemented in both /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/CameraRaw.lrtoolkit/Versions/A/CameraRaw (0x1372b84d0) and /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/video_toolkit.agtoolkit/Contents/MacOS/video_toolkit (0x10d564940). One of the two will be used. Which one is undefined.
objc[20122]: Class VFTools is implemented in both /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/CameraRaw.lrtoolkit/Versions/A/CameraRaw (0x1372b8520) and /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/video_toolkit.agtoolkit/Contents/MacOS/video_toolkit (0x10d5649e0). One of the two will be used. Which one is undefined.
objc[20122]: Class VFExporter is implemented in both /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/CameraRaw.lrtoolkit/Versions/A/CameraRaw (0x1372b8570) and /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/Frameworks/video_toolkit.agtoolkit/Contents/MacOS/video_toolkit (0x10d564a30). One of the two will be used. Which one is undefined.

[Rikk Flohr: Photography]

I've direct messaged you.

[Rikk Flohr: Photography]

Thanks for the file. Engineering has reviewed and has a few more questions:

"Could you check with him if the memory increase happens if he is in an album?

1. open an album with no photos or maybe just 1.
2. close LrD
3. launch LrD

From the videos he shared, looks like all the photos have finished syncing. So, it does not happen all the time.:"

Additionally, could you go to Help> System Information… and get us the data in the text there?

[wok5]

Hello, Rikk!

First: Thanks for your help. I really appreciate that!

Created an album with 1 foto, quit/force quit LrD.

Restarted LrD, 15 seconds...stall

Created an album with 0 foto, quit/force quit LrD.

Restarted LrD, 15 seconds...stall

Sytem Info:

Lightroom-Version: 5.4 arm64 [ 20220607-0605-ab0fd72 ] (Jun 7 2022)
NGL-Version: 1.29.0.5
WF-Version: 4.4 89b063a
VF-Version: 1.0.111
HIL-Version: 40405
Betriebssystem: macOS
Betriebssystemversion: macOS 12.4 (21F79)
Anwendungsarchitektur: arm64
Computermodell: MacBookAir10,1 / Apple M1
Anzahl logischer Prozessoren: 8
Prozessorgeschwindigkeit: 0,0 GHz
Integrierter Speicher: 8.192,0 MB
Für Lightroom verfügbarer phys. Speicher: 8.192,0 MB
Von Lightroom verwendeter phys. Speicher: 1.383,7 MB (16,8%)
Von Lightroom verwendeter virtueller Speicher: 2.070.851,6 MB
Cache-Speichergröße: 46,3 MB
Interne Camera Raw-Version: 14.4 [ 1121 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2
Virtueller Speicher in Camera Raw: 0MB / 4095MB (0%)
Physischer Speicher in Camera Raw: 0MB / 8192MB (0%)
Monitore/Anzeigegeräte: 1) 6016x3384
Informationen zum Grafikprozessor: Metal: Apple M1
Grafikprozessordaten: geladen: Ja, unterstützt: Ja, Computing: Ja, Init.: I4_GPU3, Hardware: success, Software: success, al: Ja, dl: Nein
Medienfähigkeit des Betriebssystems: true
Anwendungsordner: /Applications/Adobe Lightroom CC
Einstellungen-Ordner: /Users/wolfgang/Library/Application Support/Adobe/Lightroom CC
Bibliotheksordner: /Users/wolfgang/Pictures/Lightroom Library.lrlibrary

[Ian Lyons]

Your Systerm Info is indicating that there is a 6K display connected. What happens when it is disconnected?

Note - I don't believe there is any way that 8GB of memory is sufficient if your intention is to use it with a 4K display let alone 6K when GPU is enabled.

[wok5]

Hello, Ian!

Without display? Same. Start LrD, wait 15 seconds, stall.

I know 8GB is not really enough, but my working setup is as following:

1.) My main computer is a MPPro 16, 32GPU, 32GB RAM, which runs LR Classic, connected to the monitor above.

2.) The Air is my "travelling machine", which runs LrD, with no monitor (or my iPad as Sidecar-Monitor).

This setup was what sold me an the photografic plan, plus the ability to make first selections on the iPad.

HTH

Wolfgang

[Rikk Flohr: Photography]

Request from engineering: 

"If the customer is still stuck maybe we could get a clue on what's using the memory from the following:

• Run activity monitor to find the PID (Process ID) of Adobe Lightroom
• Then in terminal type this command replacing PID with that number
• :/usr/bin/vmmap PID >LrVMdump.txt
• Then send us the LrVMdump.txt file it generated, you can type "open ." to show the folder where it was created in the Finder."

[Jao vdL]

You have a LOT of third party utilities installed on that machine just looking at the video. Including ones that mess deeply with your operating system. I would first use a clean install of the operating system or disable all of these utilities and see if it still does this.

[wok5]

Hello, Rikk!

I am away from my computer, I will do it next weekend!

THX

[wok5]

Hello, Jao!

I did all that. I made a backup, installed fresh, installed only LR, same outcome!
Thanks

Wolfgang

[Jao vdL]

Awesome that is an important test. Lots of people are experiencing extreme memory leaks on M1 hardware also not just with Lightroom apparently. This one is really extreme

[wok5]

Hello, Rikk!

Log is attached...

Thanks

Wolfgang

[Rikk Flohr: Photography]

Another request for information in your inbox.

[tadziak2]

Hello,

I just wanted to join this thread. I have been struggling with my M1 Macbook Pro 16 inch + Lightroom Classic. I started my own topic, but not much help found there.

Basically my issue is similar - Lightroom starts normally, at first runs at okay speed, but after editing a few photos, browsing some folders in Develop module - the memory usage gets higher and higher. It usually starts from around 1.8 GB and rises until 12-14 GB at which point I start getting delays between photos changing, zooming in/out (constant beach ball icon). At this point even quitting Lightroom takes 30-40 seconds (beach ball spinning).  After restart - it's fine again and the process repeats. Is there any solution? I already wanted to upgrade my Machine to one with more memory (16 GB now)...

Here is my system info:

Lightroom Classic version: 11.5 [ 202208080927-8a575c91 ]
License: Creative Cloud
Language setting: en-PL
Operating system: Mac OS 12
Version: 12.6.0 [21G115]
Application architecture: arm64
Logical processor count: 10
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 16 384,0 MB
Real memory available to Lightroom: 16 384,0 MB
Real memory used by Lightroom: 1 919,2 MB (11,7%)
Virtual memory used by Lightroom: 417 406,4 MB
Memory cache size: 571,8MB
Internal Camera Raw version: 14.5 [ 1177 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 1787MB / 8191MB (21%)
Camera Raw real memory: 2783MB / 16384MB (16%)
Displays: 1) 3456x2234

Graphics Processor Info:
Metal: Apple M1 Pro

Init State: 5
User Preference: 1

[wok5]

Good morning!

It is me again, with a brand new M2 MacBook Air with 24GB of RAM. And, guess what: The same problem as with my old MacBook Air. This time it takes Lightroom some seconds longer to eat up all the memory...

Thanks for help in this ongoing struggle

Wolfgang

[Jao vdL]

Can you show the part of system info that shows the installed plugins? A similar other user found that it was a plugin that was eating up all memory. What you should do is go into plugin manager and disable them all and enable them one by one to see which one is the culprit. I think in one case it was mylio but there are several that can do this especially if they analyse your catalog somehow.