P: Desktop: the Danish letters "Æ Ø Å"

0 Votes
LEGEND ,
Oct 25, 2020 Oct 25, 2020

Copy link to clipboard

Copied

If you in the fields:

 

Location

City - for example København (Copenhagen)

State/Province

 

enters the Danish letters "Æ Ø Å" Lightroom cannot find that place / location and the application freezes and must be shut down. Why? And what can I do to make it work?

Bug Fixed
TOPICS
macOS , Windows

Views

121

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
4 Comments
Adobe Employee ,
Oct 27, 2020 Oct 27, 2020

Copy link to clipboard

Copied

Please go to Help>System Info… and get us the exact installed version number of your software. 

Thank you

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Votes

Translate

Translate

Report

Report
LEGEND ,
Oct 27, 2020 Oct 27, 2020

Copy link to clipboard

Copied

Lightroom-version: 4.0 X64 [ 20201007-0818-b2c04b4 ] (Oct  7 2020)
NGL-version: 1.20.0.6
WF-version: 3.0.1 e2e396b
Operativsystem: Windows 10
Operativsystemsversion: 10.0 [19041]
Programarkitektur: x64
Systemarkitektur: x64
Datormodell: HP HP ProBook 450 G7 / Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz
Antal logiska processorer: 8
Processorhastighet: 2,1 GHz
Internt minne: 8029,5 MB
Tillgängligt fysiskt minne för Lightroom: 8029,5 MB
Använt fysiskt minne för Lightroom: 860,6 MB (10,7%)
Använt virtuellt minne för Lightroom: 837,5 MB
Storlek på cache-minnet: 869,8 MB
Intern Camera Raw-version: 13.0 [ 610 ]
Högsta antal trådar som används av Camera Raw: 5
SIMD-optimering för Camera Raw: SSE2,AVX,AVX2
Virtuellt minne för Camera Raw: 6MB / 4014MB (0%)
Faktiskt minne för Camera Raw: 7MB / 8029MB (0%)
System-dpi-inställning: 120 dpi
Skärmdisposition är aktiverad: Ja
Bildskärmar: 1) 1920x1080
Inmatningstyper: Pekgester: Nej, Integrerad pekplatta: Nej, Integrerad penna: Nej, Extern pekplatta: Nej, Extern penna: Nej, Tangentbord: Nej

Grafikprocessorinformation: DirectX: Intel(R) UHD Graphics (27.20.100.8190)
Grafikprocessorinformation: loaded: Ja, supported: Ja, compute: Ja, init: I3_GPU3, hard: success, soft: success, wl: Nej, bl: Nej
Operativsystemets mediakapacitet: true

Programmapp: C:\Program Files\Adobe\Adobe Lightroom CC
Inställningsmapp: C:\Users\torbe\AppData\Roaming\Adobe\Lightroom CC
Biblioteksmapp: C:\Users\torbe\AppData\Local\Adobe\Lightroom CC\Data

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 27, 2020 Oct 27, 2020

Copy link to clipboard

Copied

Thank you. We've logged a bug for this. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Mar 15, 2021 Mar 15, 2021

Copy link to clipboard

Copied

LATEST

Updates to Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web were released today and contain a fix for this issue.

Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Votes

Translate

Translate

Report

Report