P: Error A100006, Photo failed to load (HEIC)

[Leonardo24129940663z]

 

Ao abrir o aplicativo lightroon ao carregar uma foto já editada aparece "foto não editável" sendo que eu já editarei e sempre a foto ficou no app sempre aberta para editar e reajustar. Mais as fotos que já estão editadas dentro do app não abre. Se essa for uma opção deveriam tirá-la para atingir mais usuários 

[Rick Spaulding -]

Ok... Something isn't right but we can figure it out.

1. What device are you using? (computer or mobile device)

2. What is your current Lightroom version? (show us a screenshot of your settings page and the about Lightroom page)

[Ann24173619eu13]

I'm using my mobile device. 

 

 

[Rick Spaulding -]

So the current version of Lightroom Mobile for iOS is 7.3.2 and you are using 7.3.1

Go to the Apple App Store and update your app and let us know if that helps.

[Alexa26893170o69l]

I am having the same issue and have tried all suggestions - any other ideas how to fix this?

[Ignacio B.]

Alexa26893170o69l

So this is occurring with the 8.0 release?

It would be great if you could share the image with me privately and let us know what kind of image it is and what camera was used.

Thanks,
Ignacio