Skip to main content
Jason Abbott
Jason Abbott
Known Participant
December 27, 2023

P: Images in LR 7.1.2 reset to original, erasing edits

  • December 27, 2023
  • 23 replies
  • 6077 views

This is similar to this old bug P: Desktop: Resets recently edited photos randomly and won't shut down

 

Edits on both DNG and TIFF files often (maybe 20% of the time, which is a lot) completely reset to the original version. The history view shows no newer edits meaning the work (crops, color adjustments, brushes, etc.) is gone. Context:

 

  • Mac Studio M1 Max (64GB RAM) running Sonoma 14.2.1
  • Lightroom 7.1.2
  • I've used Lightroom from its first beta and the cloud version for some years and never had this happen prior to the latest Lightroom update
  • I've had a couple images get "stuck" in this condition meaning I tried repeatedly (perhaps five times) to crop them and they always reset after 10 or 20 seconds back in the grid view

 

Things I have tried that seem to work once or twice but not reliably:

 

  • Wait for the cloud sync spinner to stop before leaving edit mode for an image
  • Always switch back to main edit or detail view before returning to grid mode

 

I will follow up with a video capture of an example and application logs if possible.

    23 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    February 21, 2024

    Greetings all,

     

    Updates for the Adobe Photography Products have been released.  The February 2024 updates contain an update for this issue. 

    If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

    Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

     

    Thank you for being so patient.

    Rikk Flohr: Adobe Photography Org
      P
      photointo
      Participating Frequently
      February 16, 2024

      I have problem with auto-resetting of settings. When I change to another photo the settings automatically reset to zero. Sometimes after changing to another photo and returning to the previous, settings return, but in most cases they remain reset. Looks like some sort of error.

        p.brandon.tx
        p.brandon.tx
        Participant
        February 16, 2024

        I have been facing this issue for weeks. It has literally set me back to where I cannot meet deadlines. For the amount of momey I pay for these programs and the amount I have invested over the last decade, it seems completely unacceptable that our ecosystem is totally dysfunctional. They take away the cloud files, and now this? This is what happens when companies get greedy. If anyone has any good alternatives, Im listening....

          J
          Jinwon5C7F
          Participant
          February 13, 2024

          As shown in the attached video, editing is sometimes reset when you move the mouse pointer to the editing section of the photo being edited. If you go back to another photo, it will be edited to the last state, but if you move the mouse pointer to the editing section again, it will be reset again. This is a problem that occurs very frequently, so I get quite stressed while editing...T.T This problem occurs regardless of device, such as Intel iMac and MacBook Air. Is there anyone who has solved the same problem as me?


            Roc T.
            Roc T.
            Participant
            February 5, 2024

            This happens when I am on the detailed view. After applying bulk edits to the images and wait for it to complete, I check and scroll to each one using the detailed view to perform minor adjustments (e.g. cropping, adjusting light, etc.), but for some reason, the image keeps on reverting back. I've tried emptying the cache, restarting the app, and re-installing but this still happens. I have to keep on toggling the before and after 'Show original' option (Shortcut key /) for each image that reverts back. This takes so much time on my workflow when I need to edit images.

             

            I'm using the latest version of the app (currently at V.7.1.2, 20231210-1901-9bac95f Build)

            I've included a photo for the version and video recording for references.

              Rikk Flohr_Photography
              Community Manager
              Rikk Flohr_PhotographyCommunity Manager
              Community Manager
              February 5, 2024

              It sounds like you may be hitting this: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-bugs/p-images-in-lr-7-1-2-reset-to-original-erasing-edits/idi-p/14342388 

              Rikk Flohr: Adobe Photography Org
              Julie k
              Community Manager
              Julie kCommunity Manager
              Community Manager
              January 23, 2024

              There is a solution from Jan. 11 pinned to the top of this thread. Please change your Panel Tracks preference to Automatic.

                warski.online
                warski.online
                Participant
                January 23, 2024

                It's been 2 weeks since Jason pointed aout this bug.
                It's impossible to work on this app anymore.
                Where is solution?

                  M
                  MICHAEL.LEAHCIM
                  Participant
                  January 22, 2024

                  Lightroom keeps on resetting my editing process on individual images when I switch from grid view (G) to detailed view (D) as if I pressed “reset editing” (⌘+R). It's really annoying and time-consuming. Sometimes it's solved by pressing “⌘+Z”, other times it jumps back and forth between edited and unedited image. 

                    B
                    Adobe Employee
                    Brian Kruse
                    Adobe Employee
                    January 12, 2024

                    One additional tip: now that we've investigated the issue further, we think it probably isn't necessary to switch Lightroom Preferences > Interface > Panel Tracks from Manual to Automatic if you avoid mousing over the right panel during the first few seconds when Panel Tracks is Manual.

                     

                    So feel free to choose the workaround you prefer.

                     

                    If you aren't seeing the issue, no workarounds are needed.

                     

                      B
                      Adobe Employee
                      Brian Kruse
                      Adobe Employee
                      January 12, 2024

                      Hi everyone! I was involved with this issue investigation and was able reproduce the issue. The good news is that this will fixed in the next release of LrD.

                       

                      In the meantime, I wanted to let you know about a couple other workarounds

                       

                      1) When entering edit or when switching images in edit, be sure to keep the mouse pointer off the edit panel for the first couple of seconds. This admittedly isn't ideal, but it will prevent the problem from occurring until the next release.

                      2) If you do see the settings spontaneously change, you can probably undo the settings change by opening the Versions panel, hovering over a one of the entries without clicking, then switching from Versions panel back the Edit panel you wish to use. The settings should revert back to the state they were in before the spontaneous and unwanted change.

                       

                      Hope this helps until next release and please let us know if you still see the issue otherwise. Screen recordings are very helpful if you do!

                        Show more replies
                        Terms & ConditionsAccessibility statement
                        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices