P: Masking - Clarity Sliders have no effect after update

[Le Kai]

Hi

Ever since I updated my Lightroom mobile today (21/2/24) to version 9.2, my clarity slider for my masks stopped working. When I slide it from -100 to +100, no changes to the image can be seen. The weird thing is this only applies to the clarity slider. All the other sliders for my masks work.

Any idea on how to fix this/whats causing the issue?

Thanks!

[vinicius35825707fmzk]

I only pay for the Lightroom subscription to use this function, so this makes the subscription "useless" for me, in addition to being a very frustrating situation

[生35896251n2cj]

Masking-Clarify Sliders have no effect after update.(version 9.2)Other sliders and Clarify for the whole picture works well.

[glennsuki]

Clarity + masking isn't working after update

[glennsuki]

Same here

[Sam35922524gseh]

Any ideas when this will be fixed?

[glennsuki]

Nobody knows ☹️

[incidentalartist]

It's been since February 21st for me.  This is so amateur and unprofessional of Adobe. This is literally what I pay for. SMH. 

[incidentalartist]

It would be nice if ANYONE from Adobe would see how absolutely glitchy this update had been. Not even to mention how many professional photographers are pissed off that we pay a subscription for things that seem to never get a response. 

[incidentalartist]

Where is the original thread? Customer service sent me the link to THIS thread and said "there is no Lightroom thread." So...

[incidentalartist]

I asked the same thing. Customer service says no, you can't download an earlier version that has no bugs. It's bugs or nothing. 

[incidentalartist]

Well, you would think that if it was your job to program for such a large and widely used brand as Adobe, this would not only be an easy fix but done in a timely manner.  Two weeks should be plenty or get new programmers. Also, for some people who are on the road and rely on iPad and mobile apps, it kind of does make it useless. Just because it doesn't affect you doesn't mean you have to invalidate someone's complaint for a service they pay for. Otherwise, what are we paying for?

[glennsuki]

I agree. I pay for this feature, it's what I pay for and it isn't working right now. I spoke to an adobe agent and they said they will fix it in the next update.

[Rodolphe35948431c8sj]

Hello, I noticed a few days ago that the clarity no longer works with a mask. I checked with a friend, he also has the same problem.
Do you have any answers?

[nixfox]

I have the same issue.

[nitinai3597552551o5]

When I use select subject mode, I can't use clarity effect, because I try to adjust clarity -100 to +100 it's not different.

[glennsuki]

The same thing happened to me

[enjoy35696773x4uu]

i agree for the fact that I pay for the application, the repair takes a long time...

[Dantedellamore]

Another issue i found out with this today is that when I apply the clarity via mask in lightroom on my desktop it works fine, however when It syncs to the cloud and appear on my iPad it sets it back to zero and then syncs the reset back to the desktop via the cloud.

[Michel36086624rz3l]

I'm currently trying to edit images and the "Clarity" effect doesn't change anything in the image, even at a dosage of 100%. So it doesn't work! Does anyone have similar problems or has a solution? Downloading the app again, closing the app several times and restarting the iPad doesn't help either. However, the whole thing only doesn't works in the “mask” function.

Michel

[vinicius35825707fmzk]

I'm canceling my Lightroom subscription, let me know when the issue is resolved

[glennsuki]

It's been almost 1 month ☹️

[glennsuki]

All my clarity sliders have been set to zero. The update did this ☹️

[Nicolas361513846pzo]

Bonjour, je rencontre un problème avec Lightroom sur iPhone et iPad. Quand j'utilise n'importe quel outil de retouche (pinceau, radial... ) la modification de clarté ne se fonctionne pas, que je la mette au minimum ou au maximum cela ne change rien...

[Rikk Flohr: Photography]

Version 9.2.1 was released to the iOS App Store earlier today. Please update to 9.2.1 as it contains a fix for this issue. 

Thank you for your patience. 

[Dantedellamore]

Lightroom for Ipad is still v9.2.0 when I go to the app store there is no option to update just to open the app.  is there somethere else to go to update to the new version?