P: Unable to Edit; Smart Previews won’t load. (iPadOS, LR v. 7.0.2)

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New Here ,
Dec 02, 2021 Dec 02, 2021

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I'm unable to edit any more than 5 photos at a time before all options are unavailable. I've tapped the cloud symbol in the top right corner to confirm the status: "Loading Smart Preview" but it never loads. I can force close the application, but I'll only be able to edit another 5 photos before the issue returns. Nothing changes even if I try to download the original photo, clear cache, or attempt to pause and restart sync.

I'm running iPadOS 15.0.2 | Lightroom v. 7.0.2

 

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Adobe Employee , Dec 03, 2021 Dec 03, 2021
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Adobe Employee ,
Dec 02, 2021 Dec 02, 2021

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Hi,

What kind of edits are you doing and what device are you on? 
If you wait e.g. 5 minutes, does it get better then?

Thanks,
Ignacio

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New Here ,
Dec 03, 2021 Dec 03, 2021

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Hey! Thanks for your response! I'm using an iPad Pro (11-inch) (2nd generation). In this case, I've been doing a lot of selective edits with masks and such. I just tried some basic edits on five pictures and the same thing happened. I tried what you suggested and let it sit for about five minutes and it didn't seem to load the smart preview. I attached a screen recording so you could take a look if it helps.Hnet.com-image 4.gif

 

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Adobe Employee ,
Dec 03, 2021 Dec 03, 2021

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Rikk Flohr - Customer Advocacy: Adobe Photography Products
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