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P: (Windows) Crash cameraraw.dll (8867053)

Community Beginner ,
Oct 24, 2023 Oct 24, 2023

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My Lightroom app keeps crashing. This started a couple nights ago. I was trying to use lens blur and it was saying they encountered and and issue and needed to close and prompting me to send an error report. I stopped trying that and just kept working then suddenly it closed with no warning. After that I tried probably hundreds of times and sometimes it would close immediately while other times it would let me navigate to a date & image and then close. The next morning it worked fine for 2 days and then tonight the same issue has started. 

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correct answers 1 Pinned Reply

Adobe Employee , Oct 25, 2023 Oct 25, 2023

I was able to locate and review your crash report. Thank you for submitting it. I've logged an issue with the team.  Please follow this thread for updates as they are available. 

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Community Beginner ,
Oct 24, 2023 Oct 24, 2023

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Everything is up to date

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Community Beginner ,
Oct 24, 2023 Oct 24, 2023

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I can be doing anything and it will show the little blue loading sign for the second then crash 

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Adobe Employee ,
Oct 25, 2023 Oct 25, 2023

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I was able to locate and review your crash report. Thank you for submitting it. I've logged an issue with the team.  Please follow this thread for updates as they are available. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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Community Beginner ,
Oct 25, 2023 Oct 25, 2023

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Thank you! Those crash reports were from the beginning of the issue. It is now closing almost instantly without any error report 

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New Here ,
Mar 07, 2024 Mar 07, 2024

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I am also having trouble with Lightroom crashing.  Mine happens every time I try to go the the Develop Screen to edit photos.  I have tried updating Adobe Cloud, uninstalling and rinstalling the app.  Nothing works.  

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Community Beginner ,
Mar 07, 2024 Mar 07, 2024

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I was able to talk to an agent who remotely accessed my computer and fixed the issue 

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