Can’t import Images from whatsapp

[marka20591523]

For a week I can’t import images that are send to me using WhatsApp. All other images are no problem... How can I solve this?

[roshneed]

inDesign

[drmattholton]

What about photoshop in creative cloud? I am unable to load images sent to me via whatsapp in photoshop... and no it doesn't need to be updated. In fact, it used to work just fine.

[MikeCl]

I've got Elements Organizer 2019 still doing this. Is there not a fix yet?

[techid100t]

Good Day.

Is there a patch for InDesign CS6 for the issue where the whatsapp photos doesn't import.

[roshneed]

yes please.. huge prolem

[Rafael Osipov]

There is a free and open source utility to fix this issue. I've created it several months ago: https://github.com/cdefgah/whatsapp-jpeg-repair

Compiled binary releases here: https://github.com/cdefgah/whatsapp-jpeg-repair/releases

Expand "Assets" section and download binary package, relevant to your platform.

MacOS users, please note the important section in the readme file.

[Ibo Vis]

Having this issue again!

[Rafael Osipov]

Try this free and open source utility to fix broken whatsapp images: https://github.com/cdefgah/whatsapp-jpeg-repair

By the link posted above there is source code and documentation.

To download compiled binaries check this link: https://github.com/cdefgah/whatsapp-jpeg-repair/releases

Expand "Assets" section and download binary package, relevant to your platform.

MacOS users, please note the important section in the readme file.

[sigfried d]

Still having this issue, Illustrator 2022 v.26.0.2

[Eko Wardoyo]

I think all adobe software doen't support .jpeg image from whatsapp until today. I don't know why.

[ricoa22146941]

I'm having the exact same issue, won't open anything from WhatsApp,

[Rafael Osipov]

I have created a free and open source utility to fix this to fix broken whatsapp images.

The source code and documentation: https://github.com/cdefgah/whatsapp-jpeg-repair

Compiled binary releases: https://github.com/cdefgah/whatsapp-jpeg-repair/releases

Expand "Assets" section and download binary package, relevant to your platform.

MacOS users, please note the important section in the readme file.

[Natantoint]

I am also having the same problem for approximately 2 weeks now

[Guayruro]

Easy fix. Open first the Whatsapp image on any image viewer and then save them as jpg. I use IrfanView which helps me also to enlarge images without loosing our resolution

[Rafael Osipov]

In case you have many broken files it would be better to process them at once. I've created a free and open source utility to fix this issue.

Source code and docs: https://github.com/cdefgah/whatsapp-jpeg-repair/releases

Compiled binary releases: https://github.com/cdefgah/whatsapp-jpeg-repair/releases

Expand "Assets" section and download binary package, relevant to your platform.

MacOS users, please note the important section in the readme file.

[chania45268091]

i am also having this problem,

photoshop alerts "could not complete your request because a SOFn DQT or DHT jpeg marker is missing"

HELP!!!

[jeremiahl85809177]

same problem as me

[Merih Özüdoğru]

Aynı hata ile karşılaştım. Bazı "JPEG" formatlarının sıkıştırılması sırasında yaşanan bir sorun var. Detaylı teknik bilgiye sahip değilim. Ama çözümü basit. JPEG uzantılı dosyayı, "PAINT" programında açıyorsunuz ve hiçbir değişiklik yapmadan! "KAYDET" diyorsunuz.

[basv55753521]

Ok, i found a workaround on Mac:

Change the file extension from *.jpeg to *.jpg.

Right click and open the files in the Screenshot-app that appears in 'open with'.

Hit 'save' and close Screenshot.

Now I was able to open the files in Photoshop.

[FAPAM]

Just called Adobe Support. They told me that some video cards aren't compatible with the last Photoshop update. You have to update your driver, if it doesn't work, you have to open the image in Paint, save as jpg again and than open in Photoshop.

[vijaya40092053]

That is what I am doing at present. It's a pain having to go through paint .Never had problem with my old element 8 .Vijay

[d_coll]

First of all, my apologize if I mispelled some words but english is not my mother tongue.

When I import WhatsApp pictures from my cellphone to my laptop there is no problem, but when I import WhatsApp pictures using photoshop it appears an error.

I changed the extension from ".jpg" to "jpeg" and the error was solved.

I hope it helps you, guys

[Epyc_3]

Thanks pal. Solved my problem

[krischanno]

Open picture with Paint. Re-save as JPEG.

[wasimrazvi]

This Works. THANKS!