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Participant
May 6, 2020
Question

can't restore my purchased my adobe Lightroom in MacBook

  • May 6, 2020
  • 1 reply
  • 1363 views

i cant restore my purchased in adobe lightroom in m6 macbook air. 

i have adobe id already, also already purchase subscribe adobe lightroom since long time ago 

i usually used it with my iphone, just recently i want to connect it with my macbook 

the send the verivication number already and also i connect it with my apple id through adobe id website 

but when i log in adobe lightroom in my macbook the click restore my purchase they said that i cant log in because i have subscribe with diffrent account adobe id 

but i dont have another adobe id and i have connect this adobe id with apple id succesfully through adobe website. 

could you help me to solved my problem ?? 

thank you. 

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1 reply

99jon
Genius
May 6, 2020

The Apple app store subscription will be only for premium features on mobile devices which is why it has a lower price. However premium features are automatically included with the desktop version at $9.99 (or local currency price) so it’s a better deal as you get more storage e.g if you sign-up to the 1TB plan for about $5 extra compared with what you will now be paying. But you first need to cancel your subscription at the app store and then purchase a new plan directly from Adobe. You can then use the apps on both iPhone and laptop for one single price.
https://www.adobe.com/products/photoshop-lightroom.html