Currently, the community oncommunity.adobe.comis used as a destination for customers to ask questions and engage in peer-to-peer conversations.
Beginning August 31st, migrated content will be available oncommunity.adobe.comand the Adobe Community team will introduce two new modules – Ideas and Bugs – for the Photoshop ecosystem, Lightroom ecosystem, Lightroom Classic and Camera Raw and DNG. This will allow customers to report bugs and/or submit feature requests directly to the product teams. In addition to Ideas and Bugs, the Adobe Community team has reworked the layout on all the community landing pages with the goal to provide a better navigation experience for our customers.
The goal is to provide customers with a single community destination to manage all support and engagement activities and not split our efforts between two surfaces. All the engineers, product managers, and champions from the feedback site will migrate to the community to help address feature requests and bug reports.
Note: Not all content will be migrated fromfeedback.photoshop.com. It will, however, remain available until February 2022 to allow customers to reference and/or manually migrate any content as needed.
What content is being migrated?
To avoid a glut of duplicated and outdated content, we’re limiting what threads are being migrated:All new content from the last 30 days; all past and/or active acknowledged bugs; and any ideas with the following vote thresholds:
If the Adobe ID (email address) matches what you’ve used to post on both sides, your history will be preserved. If it doesn’t match, or you didn’t have an account oncommunity.adobe.com, your content that is migrated fromfeedback.photoshop.comto will appear with a generic ID on the community.
What if on August 31st, I discover there’s a thread that wasn’t migrated that I think should have been?
While we’ve done our best to create reasonable criteria for migrating data, we know the migration processes isn’t going to be 100% perfect. Feel free to repost on the community to raise any issue or idea that you think deserves our attention.