Known Participant

Question

Edits Failing to Save Lr Mobile (iPad & iPhone)

Forum|Forum|8 months ago
May 12, 2025
3 replies
4044 views

This issue has been happening intermittently on both my iPad and phone versions of Lr Mobile. I will edit a photo and hit the back button to go back to the album. I will notice photo I just edited will look odd in the album view. It's zoomed in further than my edit's crop was. I'll go to it and it will load for a second with the edits and then totally revert back to its original state. Lighting, color, cropping, masks, everything! Go to versions and there is no history. Just have to start all over.

There is no rhyme or reason to it. Like I said, it happens on both the phone app and the iPad app. Does it on somethings and not on others. It's getting really frustrating.

Attached are some screen grabs from my iPad along with its version.

C

Charlie.D

Community Manager

Hello @mikemoriendi

Just circling back to check in with you, and ask if you are still experiencing this problem?

mikemoriendiAuthor

Known Participant

Don't remember the exact date but it has definitely happened in the last 2
weeks.

C

Charlie.D

Community Manager

Hi again @mikemoriendi

The next time you notice this, please put the asset in an album/collection, and direct message me the share URL. The developers could use some fresh data, and aren't able to reproduce this problem on their own.

E

ethan john545

Participating Frequently

Lightroom Mobile on both my iPad and iPhone is randomly losing edits. After editing, the photo sometimes shows a zoomed-in thumbnail, then reverts to the original with no history or versions saved. It's inconsistent and very frustratin.

mikemoriendiAuthor

Known Participant

This sounds exactly like what I've been experiencing!

mikemoriendiAuthor

Known Participant

I got your message, thanks! I replied 1:1, with a couple more questions.

"I just went back and re-edited again and the edits stuck that time." The LR app updates for June were meant to address some edit-sync issues, so "now works OK" is the behavior we're hoping for. So it was disappointing to see you still has issues with LRD 8.4/LR iOS 10.4. The log you previous sent in confirmed that there were 2 images that had edit revisions that were not available for LR iOS to download.

The next time you encounter this, could you try resetting all edits via the Undo menu (Reset > All, or Reset > Import) and see if from that point forward the image can take new edits? I wonder if this might override some corruption that may be leftover from previous versions of the app.

@Charlie.D

Just happened again. I added the image to the private album I sent you. There is no reset options shown. The reset options are greyed out.

A

Aleke

Community Manager

Hi @mikemoriendi!

I'm sorry to hear about the issues you're experiencing in Lightroom.

It sounds like there might be a problem with the app trying to synchronize your edits to the cloud. Could you log in to Lightroom Web and check if there are any sync issues? You can follow this guide.

Let me know how it goes!

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

mikemoriendiAuthor

Known Participant

There is nothing syncing on either app. It always says Synced and Backed Up. The web version shows no edits but it also doesn't show editing tools at all. Just seems to show me the albums and what's in them. That's it.

mikemoriendiAuthor

Known Participant

Let me clarify. There is nothing stuck syncing is what I meant. Most things sync as normal and then show Synced and Backed Up.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded