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Timothy.Spear
Timothy.Spear
Inspiring
January 16, 2023
Question

Export Crashes LrD

  • January 16, 2023
  • 1 reply
  • 884 views

When running export on all a filtered selection of roughly 6800 images. LrD crashes with an error after about 10 minutes, processing roughly 600 images. In the filter, I am selecting all 2 star images, and no videos.

 

What debug, log information is available to determine what (if any) specific image is causing the crash?

 

Tim

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1 reply

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
January 17, 2023

Tim,

 

I checked the email account you use on the forum and find a single crash report - you are the only customer with that particular crash. If you are using a different Adobe ID, I would need to know that. 

 

Beyond that, a standard log is a good place to start: 

For LrDesktop

Go to Preferences

Account Section

Hold down the [Opt/Alt] key to make [Diagnostic Log] button appear.

 

Rikk Flohr: Adobe Photography Org
Timothy.Spear
Timothy.SpearAuthor
Inspiring
January 17, 2023

@Rikk Flohr: Photography 

 

I only typed in my email once, the other couple of crashes I left it as anonymous. (Would be a nice option to be able to configure auto-sending crash reports, even the option to include the last X actions by the user).

I just built this new computer a few weeks ago, so I am not positive this is a Windows/Driver/HW issue or something else. I am only now really trying to push the system....

 

Tim

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
January 17, 2023

Interesting how it only happens on export. 

I will try late next week; I am moving this weekend and will not have time to properly test it.

 

I am cureently running the latest driver from AMD 11/30/22 release for Radeon 6700 XT.

I will also play with the GPU settins, both to enable/disable in LrD and also with the driver tuning options.

 

Tim


Export does use GPU in the pipeline so not too far-fetched... let me know what you find out. 

Rikk Flohr: Adobe Photography Org
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