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Hi,
I cant install Lightroom on my Mac Studio (Mac OS Ventura). I tried to reinstall it for few times. After I am uninstalling and then trying to install it is not downloading, but after 2 seconds it showing that it is installed in (creative cloud app). But in Mac os I cant see Lightroom installed. When i try to run it by creative cloud it not starting. I dont get any errors, nothing happens.
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Hi there,
Thanks for reaching out.
Which version of Lightroom are you trying to install? Do you see any error messages? Is this happening just with Lightroom or other Adobe applications as well? Have you tried any troubleshooting steps?
Please try these steps: https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html.
Let us know if this helps.
Thanks,
Ranjisha
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Same here.
Few linked issues:
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@Ranjisha Sengupta any clues?
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Hi there,
Can you please help us with your system info? What is the exact issue that you see with your Lightroom?
We're here to investigate and help.
Thanks for bringing this up.
Ranjisha
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In my comments i linked few issues wich describe
Lightroom Version Number: 6.1, 6 and 5.5 Cloud based
mOS Version: MacOs 13.0.1 for Applce Silicon(Ventura)
Steps to reproduce:
Install Creative Cloud
Press 'Install' next to Lightroom - Cloud based
Wait untill finish
(Instalization proces for Lightroom CC is to fast it skips form 1 to 99% immedietly.)
Press 'Open'
Nothing happend
Lightroom is not installed in filesystem (cmd + space, App dir) but is installed according to list on Adobe CC
(there is no lightroom cc on Application directory).
Other apps like Lightroom Classic, Premiere pro etc works as expected. I tried to sing out and sign in and also I used Adobe Creative Cloud Cleaner Tool. Nothing works.
When I press 'Open(Intel)', I received 'File not found' error
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Hi, anything? I need Lightroom for work and it cant be installed.
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Hi there,
Thanks for reaching out. Which version of the application are you trying to install? Do you see any error messages? Does the step suggest help?
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There are some problems with some languages versions. Go to preferences and choose default language as English. Next try one more time to install lightroom.
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Thank you! This did fix the problem for me as well 🙌 In my case the language was set to Norwegain by default since that's my system language (I guess).