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Known Participant
December 31, 2022
質問

I freed up 250GB of cloud storage but a week later it says I only have 95.6GB available

  • December 31, 2022
  • 返信数 2.
  • 1417 ビュー

A week ago I deleted approximately 250GB of unedited RAW files to clear up space since I was nearing my 1TB limit.  I exported all files before deleting, and they take up about 270GB on my hard drive after exporting.  On 12/24 after finishing the clean-up work I wrote down that I had 67,846 files in my account, and 249.9GB free, which should keep me in the clear for upcoming vacation photos I plan to take.  But I came back today (12/30) and while I still have 67,846 files, it now shows only 95.6GB free.  I have over 7000 photos and videos in the Deleted folder, but purging a couple dozen of the larger files made no difference to the remaining storage, so I don't think those are counted in my total (and they weren't counted back on 12/24 after deleting the files).  What happened to the roughly 150GB of free space that I no longer have?  My last imported file was on 12/16, before I removed all the old RAW files, and the file count is still 67,846 files, so why are the same number of files now taking up 150GB more space than they did a week ago?

 

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返信数 2

JohanElzenga
Community Expert
Community Expert
December 31, 2022

Your screenshot shows that Lightroom is currently syncing. Is it possible that you had a lot of images that were never uploaded to the cloud because your cloud space was full? These images would be uploaded now that there is space again.

 

-- Johan W. Elzenga
Jim Wilde
Community Expert
Community Expert
December 31, 2022

Good thinking, Johan. Well spotted.

Jim Wilde
Community Expert
Community Expert
December 31, 2022

Have you added anything to the Creative Cloud Files folder on your computer? Anything in that folder also counts against you 1 TB cloud space allowance.

johnd21444027作成者
Known Participant
December 31, 2022

I haven't knowingly added anything there.  It does show 107GB.  But isn't that local storage that is synced to the cloud, so it shouldn't be double-counted (once on my HD, once in the cloud)?

 

Jim Wilde
Community Expert
Community Expert
December 31, 2022

Here is the screenshot.  Some additional relevant information though:  I use 3 Macs with my LR/CC subscription:  an iMac which is where the screen shots have originated, a 2021 MacBook Pro, and a 2016 MacBook (which is the one I will be taking on vacation and using to upload photos during the vacation).  The clean up was done on the iMac.

 


Nothing out of place that I can see from that screenshot, i.e. on that system you are not storing the local copy of your originals in the Creative Cloud Files folder. However, you need to also look at the preferences on your other two systems to make sure neither of those is set to store originals locally in the CC Files folder.

 

Have you explored the contents of that CC Files folder on the iMac to see what is using that 107GB of space?