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New Participant
January 28, 2018
Question

Lightroom CC sync very slow

  • January 28, 2018
  • 28 replies
  • 37368 views

I have read a number of posts here about the sync in lightroom cc being very slow, but I don't think I've read a solution or an answer as to why this is happening.  my content is syncing much, much more slowly than the network resources would indicate in task manager.  Has anyone found a solution?

28 replies

New Participant
September 2, 2018

My sync is taking forever too. How can i fix this?

JP Hess
Inspiring
September 3, 2018

This is a very cynical answer, I know. Use Classic and sync a few collections of smart previews of images that you really want to share with others and keep the rest on your hard drive(s).

michaelp798
Participating Frequently
July 24, 2018

Well, I guess it should read, “one or MORE of these seven reasons:

Your Lightroom Catalog (and preview files) are NOT on your computer (you’ve stored them on an external hard drive). It’s fine for photos to be stored on an external hard drive (in fact, I recommend it), but not your Lightroom Catalog file or previews files. Things will run much faster with those files right on your main internal hard drive.

You have less than 16GB of RAM (that’s not the minimum it takes for Lightroom to run, but it’s what Adobe recommends).

Your internal hard drive is slow. Having a really fast drives make a big difference, so if you saved a few dollars buying a cheaper, slower drive, now you’re paying the price. When you order your next computer (of it you can upgrade) get fast SSD drives – the difference is pretty amazing.

BONUS: Also, Lightroom requires lots of free space on your hard drive. If you don’t have at least 20% of your overall storage space free, that’s affecting your Lightroom’s performance, so free up some space asap.

You are not on the most recent version of Lightroom Classic. It’s the fastest version yet (with big speed boosts in some critical areas). Make sure you have Lightroom Classic version 7.2. If not, go to the Help menu and choose Updates (as seen above).

Your computer is more than four or five years old. Computer years are close to dog years, and your old computer probably runs like our doggo here. You can’t expect Lightroom to run at full speed on an old outdated computer (and yes, if your computer is four or five years old, it’s outdated).

You haven’t Optimized your catalog in a while (or ever). This is easy to do, and could very well make a difference. Go to Lightroom’s File menu and choose Optimize Catalog (as shown above).

You have “Automatically write changes into XMP” turned on (most Lightroom users will not need this specialized feature turned on). Imagine if every time you moved a slider, Lightroom had to write that change into a separate text file. Imagine how that would slow Lightroom down? Well, if you have this turned on, you’re living that speed hit all day every day. Turn it off by going to the Lightroom menu (PC: Edit), go Catalog Settings; click the Metadata tab, and turn off the checkbox beside “Automatically write changes into XMP” (as shown above).

That’s my top seven – hope that helps speed up your daily Lightroom experience.

I’m up in NYC today for meetings – maybe I’ll see you there!

dlj8
Known Participant
November 1, 2018

I disagree!  I have a brand new iMac 32gb RAM.  I have left my computer on for 2 days and still syncing.  Never seems to finish.  I haven't imported any new photos.  My catalog and Previews are on my hard drive and all others on external SSD.  There so be NO reason why this continues to happen.  Also when syncing LR will just quit.  Can't even force quit.

Participating Frequently
July 24, 2018

Has this been checked yet? I just bought a new macbook and I have 13,000 images but its now at 7,700 after 4 days, and sync is just crazy slow this will take weeks to do, how is that even possible? What’s the point of online storage if sync takes sooooo long?

Internet is fast. Its funny that with sync on day and night, still only does 6,000 images in 4 days, 7,800 to go.

pukendog
New Participant
July 15, 2018

Lightroom CC too slow to be of any value. I have 16G of ram, SSD drive, video card. Lightroom Classic same mess.

New Participant
June 19, 2018

I pulled in 10K images from Lightroom Classic over the weekend it syncs around 500 per day.  There are some large raw files mixed in from d850 and d800 and a handful of 4K video clips, but still pretty nuts.  They must have a pretty low upload cap.

New Participant
February 22, 2018

I reinstalled my computer from scratch two weeks ago, reinstalled LR Classic and LR CC. I have some 28k synced photos, I left my pc on 24/7 and LR Classic has been syncing ever since. In the meantime I imported some 120 photos into LR Classic and created an synced album with those pictures. In a few hours the album was visible in LR CC on my iPad. I edited the pictures on the iPad (light, crop, flags, stars). I did that two days ago. The edits were synced properly to the cloud as they are visible online and in LR CC on all devices I have, however LR Classic that holds the original RAW files still shows the unedited versions of the photos. My intention was to make the culling and basic edits in the comfort of my iPad and then edit the selected pictures in LR Classic and in Photoshop eventually and then use the Facebook, Instagram and Smugmug plugins in Classic to publish things automatically based on rating. This is absolutely not possible. Even if I wanted to export the edited pictures from LR CC, it is not possible, because in CC only the smart previews are available. There goes my workflow. Quite a mess, I have to say.

The interesting thing is that syncing in the opposite direction, from LR Classic to CC goes much, much faster and it has nothing to do with bandwidth as my ISP gives me the same speed down and up. Actually LR Classic keeps using some 1 Mbps of the bandwidth all the time while the number of "all synced photographs" keeps slightly varying around some 80% of the total final number of photos shown in LR CC (some 20k synced in LR Classic vs. some 28k in LR CC).

So the bonus question now is: when I now need to have things done and go ahead and do the culling (flags and stars) and editing again in LR Classic to be able to publish my photos before this painfully slow process is done, will the newer settings be overwritten by the older ones not yet synced, or not?

After the recent problems with speed, I am now really seriously considering to cancel my Adobe Subscription. The ongoing issues already took more time of my life than smoking cigarettes did and if Adobe does not do about that really fast, I will be happier without.

New Participant
February 9, 2018

I am experiencing a similar issue. Migrated off of Aperture and went through all the hoops to get projects and albums ported properly to Lightroom Classic. Decided to give Lightroom CC a go so I converted the library again and started syncing. I have about 20k files, 180 GB in total, and I'm using Windows 10. I started several days ago and have left my computer running. It has uploaded 5k files as of now. My trial period of Lightroom CC will actually run out before the files are synced to the cloud.

Moreover, the files are not synced by descending capture date, so the cool picture I took yesterday won't be accessible from my phone until maybe two weeks time, if I leave my computer on 24/7. Massive fail!

As a comparison, I placed my Lightroom Classic library inside my Dropbox folder, and synced through that. It took less than one day to have the entire library synced, which is more in line with the network capacity.

My trial will unfortunately not be extended. It is already quite expensive compared to other cloud storage solutions, and if the files won't be transferred quickly, I lose the very reason I would use it in the first place, which is cross-device access to my pictures, for social media purposes etc.

It'll make much more sense for me to set up an external workflow with exports to a Google Photos directory for mobile access, and keep my Dropbox syncing the full album. I really wanted to like Lightroom CC, but no feature in the world can make up for unbearably slow syncing. Adobe, you need to get some engineers on this issue urgently. Please let me know if you need debugging/reproducing info, I'd be happy to provide that.

Sahil.Chawla
Community Manager
Community Manager
February 2, 2018

Hi Timothys,

Could you please let us know how many images are there in your library?

Also, what is the format of the images? Are they Raw or Jpeg?


Regards,

Sahil

New Participant
February 2, 2018

I have a total of ~30,000 images. They are now almost all synced, but I am adding a large number of mp4 files, and these are the ones that have been very slow.